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2 answers One of the answers was accepted by the question author.

combining two work accounts

I'm trying to connect two work accounts as we are getting new email, however neither system allows me to log in to Edge with the other email, and therefore I can't get them added to the same. I've also tried to add my personal gmail account, but this is…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-01T10:32:02.0566667+00:00
Milligan, Live (Tesco IMS) 40 Reputation points
commented 2026-09-01T12:22:38.25+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

What makes outlook not to open but throw such kind of an error?

What is causing the error below?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-01T07:34:04.0233333+00:00
Mathye, Cyril 40 Reputation points
accepted 2026-09-01T12:03:10.98+00:00
Mathye, Cyril 40 Reputation points
1 answer One of the answers was accepted by the question author.

Cant get onto my email account

i cannot get onto my email account. i can key in my 4 digit code and than i get an error of some sort - and i have to click on a button to refresh, nothing happens. this started today- never ever had a problem before. thanks nancy

Outlook | Web | Outlook.com | Email
asked 2026-08-31T22:40:49.1166667+00:00
Nancy and Leonard Johnson 20 Reputation points
accepted 2026-09-01T11:56:17.2433333+00:00
Nancy and Leonard Johnson 20 Reputation points
2 answers

Cannot cancel Action Required identity validation containing incorrect legal entity name

I created a Public organization identity validation with the incorrect legal entity name “Volet Streams Resources LLC.” The correct registered legal entity is “Violet Streams LLC.” The request is currently Action Required, and Delete/Cancel is…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,256 questions
asked 2026-08-17T16:18:49.4733333+00:00
prince okeke 0 Reputation points
recommended 2026-09-01T11:56:10.7666667+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

Old account from the USA - how do I delete account @windstream.net

Have been sitting on this old account and it seems to override my main account that I now use, this on @gmx.co.uk The old account is @windstream.net and I no longer use. My monthly payment is off my gmx address. Can you help me out by removing the…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-08-30T17:20:48.7433333+00:00
Nicholas Pennington 20 Reputation points
commented 2026-09-01T11:44:59.1833333+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Subject: Urgent – Voucher Accidentally Redeemed on the Wrong Microsoft Account

Hello Microsoft Credentials Support, I am contacting you regarding a Microsoft certification exam voucher that I accidentally redeemed on my Microsoft account instead of my sister’s account. The voucher belongs to my sister ( Microsoft Power BI Data…

Community Center | Not monitored
asked 2026-08-31T19:19:07.8766667+00:00
Sihem Boughanmi 40 Reputation points
accepted 2026-09-01T11:44:17.3133333+00:00
Sihem Boughanmi 40 Reputation points
2 answers One of the answers was accepted by the question author.

Random name is displayed as me in the suggested contacts list

I was sending myself an email and under my suggested contact is a random name "Omer Maggio", never heard of this name before. Not sure if I have been hacked. I have: Updated my password Searched my contact list for this name Added my own…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-31T11:19:35.6933333+00:00
Stephen Kong 25 Reputation points
commented 2026-09-01T11:23:57.1333333+00:00
Stephen Kong 25 Reputation points
3 answers One of the answers was accepted by the question author.

Windows 11 Update Error Installation -0x800700c1

Hi, I've been trying to update my PC for months now to no avail as I always get the 0x800700c1 error or 0x80070643, with the error 0x80070643 being for the "Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package…

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-01T09:44:20.08+00:00
John Quasar 20 Reputation points
commented 2026-09-01T11:17:33.9933333+00:00
Ramesh 181.1K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Can't View Old Emails In Outlook/Windows Mail

Alex from Microsoft send me instructions do fix my email issue; I followed all his instructions but still can't view old emails Not happy as I have view important emails for tax purposes Michelle :(

Outlook | Windows | New Outlook for Windows | For home
asked 2025-08-02T00:28:25.5733333+00:00
MICHELLE GRANUCCI 40 Reputation points
answered 2026-09-01T11:11:31.7933333+00:00
Jassi Scott 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to quote part of a text in another place in Word

Hello everyone! I don't know the name of the feature I am looking for so I couldn't find it in the Help. In a document I am writing I want to enter the date on the first page and have it displayed on the footers. It must not be the current date, it has…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-08-31T11:25:05.0966667+00:00
Saint/112 40 Reputation points
commented 2026-09-01T11:06:31.6+00:00
Saint/112 40 Reputation points
2 answers One of the answers was accepted by the question author.

unable to uninstall the printer getting below error

unable to uninstall the printer getting below errorimage (37).png

Windows for home | Windows 11 | Install and upgrade
asked 2026-08-29T07:29:20.49+00:00
Doddabasappa K 25 Reputation points
commented 2026-09-01T10:52:25.2266667+00:00
Doddabasappa K 25 Reputation points
1 answer

Use of Family 365 Subscription for a small church and pastor

We currently have a Microsoft 365 Family subscription paid for by our small church that our pastor uses in his home (parsonage) and we also use at our small church. Just checking to make sure this is okay.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-08-19T14:03:48.8433333+00:00
Thomas Robbins 0 Reputation points
recommended 2026-09-01T10:18:41.91+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Remove license from a computer that won't boot up

How can I transfer the MS Office Home 2024 license from a computer that won't boot up? I can't log in to uninstall it and I want to install it on my new computer.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-31T15:16:33.84+00:00
Barb Halverson 20 Reputation points
commented 2026-09-01T09:47:15.6866667+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Combine Séries Graph at different Scales

Hello --> Greetings !! here is an situation. (Values are Hypothetical not real time data) I need to creaet the graoph like below merging 3 to 4 series with different large scale at x& y axis, pelase see below. Target graph to…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-31T14:53:47.5666667+00:00
Chaturvedi, Santosh 400 Reputation points
accepted 2026-09-01T09:23:49.6066667+00:00
Chaturvedi, Santosh 400 Reputation points
2 answers

New Snipping tool does not allow to keep snip and carry on working

I just got a new laptop with Windows 11 Pro and the snipping tool on it seems to have had an upgrade - however, it seems like I cannot snip something, leave the snip open and carry on working. I either save it or copy it right there and then otherwise I…

Windows for home | Windows 11 | Apps
asked 2026-08-04T16:29:42.6266667+00:00
GS 10 Reputation points
recommended 2026-09-01T09:16:46.3033333+00:00
Vikki-T 10,015 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

How can I remove Co-pilot as a search engine?

Okay, I've had it with co-pilot. As soon as I go to the URL field and enter a term, it reverts to co-pilot and co-pilot starts to give me a description or information - when all I want is the URL and link. For example, I went to the URL box and typed in…

Microsoft Copilot | Windows Copilot | App
asked 2026-01-23T08:43:30.63+00:00
LiWright 140 Reputation points
edited a comment 2026-09-01T09:04:30.0933333+00:00
Vikki-T 10,015 Reputation points Microsoft External Staff Moderator
1 answer

showing error to run MS office365

I can not open MS Office 365 after installing and activating. It shows an error and prompts me to repair it. However, I can't run or repair it. Thanking you Sincerely yours Dr. Partha Pratim Dhar (PII Removed).

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-01T04:53:09.4+00:00
Partha P Dhar 5 Reputation points
recommended 2026-09-01T08:34:23.7866667+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
2 answers

Installing MS Visio Standard

Hello! In 2019 I purchased MS Visio Standard and installed it on my laptop. In 2021 I uninstalled it on my laptop. I am trying to install it on my new, personal laptop through office.com/setup. However, I am getting the following message: "You…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-08-18T20:27:47.29+00:00
Michelle Gibson 0 Reputation points
recommended 2026-09-01T08:21:51.44+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

My personal Outlook.com mailbox cannot initialize.

I have a personal/free Outlook.com account that I can authenticate to successfully, and OneDrive works normally. However, Outlook.com fails with HTTP 500 during StartupData initialization. The same account also fails in Outlook People/Contacts and in the…

Outlook | Web | Outlook.com | Email
asked 2026-08-31T18:31:22.07+00:00
Pazo de Laia 20 Reputation points
accepted 2026-09-01T07:47:35.0766667+00:00
Pazo de Laia 20 Reputation points
2 answers One of the answers was accepted by the question author.

How to disable "perfect screenshot" in the snipping tool

Recently, when trying to select an area on my screen using the snipping tool, my selection area gets a rainbow border that then presumably uses AI to make the screenshot a better fit to what I am selecting. Then I have to click "Capture" to…

Windows for home | Previous Windows versions | Apps
asked 2026-08-27T22:50:36.1933333+00:00
D L 25 Reputation points
commented 2026-09-01T07:41:30.3466667+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator