combining two work accounts

Hi, @Milligan, Live (Tesco IMS)

You normally cannot combine two work accounts into one Edge profile. Each account would usually need its own Edge profile.

Since your personal Gmail account is also being blocked, this may be a policy set by your organization rather than an Edge problem.

To help narrow this down:

1. Are the two work email accounts from the same company/organization, or from two different organizations?
2. Is this a company-managed Windows 11 computer?
3. What exact message or error do you get when you try to add the second work account in Edge?

You can also enter edge://policy in the Edge address bar. Let me know if any policies are listed there, especially anything related to BrowserSignin.

Click "Add comment" to let me know.

Thanks!

Hi Live,

Based on your description, this appears to be related to a policy configured by your organization rather than a limitation of Microsoft Edge itself.

Microsoft Edge supports multiple profiles, including separate work or school profiles. Normally, you can select the profile icon in Edge, choose Set up a new profile, select Work or school, and then sign in with the additional account. Each profile keeps its own favorites, browsing data, passwords, extensions, and sign-in sessions separate.

However, organizations can use Microsoft Entra ID, Microsoft Intune, or Group Policy to restrict:

• Adding additional work or school accounts
• Adding personal accounts, such as Gmail
• Signing in to Edge with accounts outside the organization
• Browser synchronization
• Accessing corporate resources from unmanaged profiles or devices

Since adding both the second work account and the personal account is being blocked, an organizational policy is likely controlling which accounts can be used on the device or in Edge.

I would recommend contacting your IT administrator and asking them to verify:

1. Whether Edge sign-in is restricted to accounts from an approved Microsoft 365 tenant.
2. Whether multiple work profiles are allowed on the same managed device.
3. Whether the new work account must first be added under Windows Settings > Accounts > Access work or school.
4. Whether the new email address represents a new account or only a change to the existing account’s email address or sign-in name.
5. Whether your favorites and other browser data need to be migrated by IT instead of combining the accounts.

It is also important to note that Edge profiles are normally kept separate rather than merged into a single profile. If both accounts are permitted, the expected setup would usually be one Edge profile for the old work account and another profile for the new work account. You could then switch between them using the profile icon.

If the accounts belong to different Microsoft 365 tenants, additional security or device-compliance policies may prevent the second account from being added. Adding the account to Access work or school can sometimes help, but this should only be done according to your organization’s instructions because it may register or manage the device under the other organization.

As a temporary workaround, and only if permitted by your company, you could use separate Edge profiles, another browser for the second account, or a separate Windows user session. However, if the device is centrally managed, the best next step is to involve the IT team rather than trying to bypass the restriction.

Could you confirm whether the new email address belongs to the same organization and Microsoft 365 tenant as the old account, or whether it belongs to a different tenant? Also, are you receiving a specific error message when trying to add the new profile? Those details would help identify whether this is an account migration issue, an Edge policy, or a tenant access restriction.Hi Live,

Based on your description, this appears to be related to a policy configured by your organization rather than a limitation of Microsoft Edge itself.

Microsoft Edge supports multiple profiles, including separate work or school profiles. Normally, you can select the profile icon in Edge, choose Set up a new profile, select Work or school, and then sign in with the additional account. Each profile keeps its own favorites, browsing data, passwords, extensions, and sign-in sessions separate.

However, organizations can use Microsoft Entra ID, Microsoft Intune, or Group Policy to restrict:

• Adding additional work or school accounts
• Adding personal accounts, such as Gmail
• Signing in to Edge with accounts outside the organization
• Browser synchronization
• Accessing corporate resources from unmanaged profiles or devices

Since adding both the second work account and the personal account is being blocked, an organizational policy is likely controlling which accounts can be used on the device or in Edge.

I would recommend contacting your IT administrator and asking them to verify:

1. Whether Edge sign-in is restricted to accounts from an approved Microsoft 365 tenant.
2. Whether multiple work profiles are allowed on the same managed device.
3. Whether the new work account must first be added under Windows Settings > Accounts > Access work or school.
4. Whether the new email address represents a new account or only a change to the existing account’s email address or sign-in name.
5. Whether your favorites and other browser data need to be migrated by IT instead of combining the accounts.

It is also important to note that Edge profiles are normally kept separate rather than merged into a single profile. If both accounts are permitted, the expected setup would usually be one Edge profile for the old work account and another profile for the new work account. You could then switch between them using the profile icon.

If the accounts belong to different Microsoft 365 tenants, additional security or device-compliance policies may prevent the second account from being added. Adding the account to Access work or school can sometimes help, but this should only be done according to your organization’s instructions because it may register or manage the device under the other organization.

As a temporary workaround, and only if permitted by your company, you could use separate Edge profiles, another browser for the second account, or a separate Windows user session. However, if the device is centrally managed, the best next step is to involve the IT team rather than trying to bypass the restriction.

Could you confirm whether the new email address belongs to the same organization and Microsoft 365 tenant as the old account, or whether it belongs to a different tenant? Also, are you receiving a specific error message when trying to add the new profile? Those details would help identify whether this is an account migration issue, an Edge policy, or a tenant access restriction.