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I’ve got a new phone, now Authenticator doesn’t work

I recently got a new phone, and transferred everything over from the old phone. However, now when I try and log in to various work and educational accounts it will ask me to input the code in Microsoft Authenticator but won’t give me a pop up or anywhere…

Microsoft Security | Microsoft Authenticator
asked 2025-10-06T11:23:07.03+00:00
Hannah Thomas 0 Reputation points
0 answers

After upgrading to iOS 26.0.1, I can no longer access Teams of Outlook from my phone

Hi I upgrades to iOS 26.0.1 and since then I can not log in to Outlook or Teams from my phone. I get log in options of Scan QRcode or Security key. I don´t know how to log in with those opitions? I have tried to use authenticator, but it says no log…

Microsoft Security | Microsoft Authenticator
asked 2025-10-06T11:16:39.0266667+00:00
Malin Marcko 20 Reputation points Microsoft Employee
0 answers

Microsoft Entra ID lost

Hi - I have lost access to my office 365 accounts where I was the administrator and cannot reconnect. The Administrator app is associated with the locked account (@nexus-advisory.ch) and the account used to register this ticket (@ext.74Software.com) I…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-10-06T10:39:42.1633333+00:00
Anonymous
0 answers

Issue with Upgrade from Windows Server Data Center 2022 to Windows Server Data Center 2025

Issue with Upgrade from Windows Server Data Center 2022 to Windows Server Data Center 2025

Microsoft Partner Center | Other
asked 2025-10-02T13:38:43.7+00:00
Heiko Jahn, Vodafone 0 Reputation points
commented 2025-10-06T09:48:45.6+00:00
Heiko Jahn, Vodafone 0 Reputation points
0 answers

Issues with Cluster Deployment on Porter Due to Lack of Error Messages

Experiencing difficulty deploying a cluster on Porter, but receiving no meaningful error messages. What steps can be taken to troubleshoot this issue?

Azure Kubernetes Service
Azure Kubernetes Service

An Azure service that provides serverless Kubernetes, an integrated continuous integration and continuous delivery experience, and enterprise-grade security and governance.

2,786 questions
asked 2025-09-07T03:28:19.4466667+00:00
Zweli Khumalo 20 Reputation points
edited a comment 2025-10-06T06:51:12.23+00:00
Anonymous
0 answers

I lost all my logins to various sites because I got a new mobile phone.

Hello, I have a new mobile phone and unfortunately lost all my data from the authenticator. Unfortunately, I didn't know beforehand that I had to transfer the data before deleting my old mobile phone. Unfortunately, I don't have a backup either, at least…

Microsoft Security | Microsoft Authenticator
asked 2025-10-06T06:37:48.6733333+00:00
Kevin Ilberg 0 Reputation points
0 answers

how can i get the Tb memory on the cloud the one is granted for the type of pc i have

i know there is a tera bit granted on the cloud for the owners of this type of computers cause the manufacturest made a computer with so litle memory not capable to get update's …

System Center Virtual Machine Manager
asked 2025-10-06T06:16:25.4033333+00:00
dj richie munoz miramontes 0 Reputation points
0 answers

Microsoft bug but cannot post on partner forums?

We were a partner, and then all of the sudden our status reset to Identity Verification (after getting a verified email) just a few weeks later. There is a 'Fix now' button that just 'refreshes the page' and does nothing else (edge, chrome both). I…

Microsoft Partner Center | Other
asked 2025-10-06T06:15:15.35+00:00
Dean Hiller 25 Reputation points
0 answers

OIDC discovery metadata inconsistent across regions — PKCE field missing on build 2.1.22024.3

Since Oct 3 2025, our applications using Microsoft Entra ID (Azure AD) OpenID Connect have seen intermittent authentication failures. We discovered that different ESTS clusters behind…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-10-05T19:15:55.33+00:00
Henrik Lagerstam 15 Reputation points
edited the question 2025-10-06T06:10:56.6266667+00:00
Praneeth Maddali 12,670 Reputation points Microsoft External Staff Moderator
0 answers

When trying to Get TAP through Microsoft Identity Pass app it returns 404

My colleague is trying to Get TAP by entering her UPN and Employee ID. But is getting below error message in Microsoft Identity Pass App: Unable to find your manager in our system. Contact support. Error Code: 400. Support is not answering call. Please…

Microsoft Security | Microsoft Identity Manager
asked 2025-10-06T06:02:47.7166667+00:00
Gayatri Chiplunkar (INFOSYS LIMITED) 0 Reputation points Microsoft External Staff
0 answers

How to request a refund for incorrect Azure/Microsoft exam charge in Kenya

Hello, On 25/09/2025, my bank account was wrongly charged KES 3,830.50 by "MICROSOFT" via E-Commerce MC INT (#15506232). The problem is that this charge does not appear anywhere in my Microsoft Order History, Invoices, Payment history, or…

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

1,833 questions
asked 2025-10-03T13:15:17.72+00:00
Imran Ibrahim 20 Reputation points
edited the question 2025-10-06T03:02:57.1733333+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
0 answers

Azure Virtual Desktop Web Client – Sign-in Failed After Successful Entra ID Authentication (AzureADJoined VM)

Hello Azure Community, I’m currently facing a persistent sign-in failure issue when connecting to my Azure Virtual Desktop (AVD) environment. The initial web client login (via https://client.wvd.microsoft.com/arm/webclient) succeeds using Microsoft Entra…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-10-04T06:34:08.3433333+00:00
SB 0 Reputation points
edited the question 2025-10-06T01:55:56.5633333+00:00
Anonymous
0 answers

Microsoft account locked

Old phone where Authenticator app was on is broken, and because of that I can't get into my account.

Microsoft Security | Microsoft Authenticator
asked 2025-10-06T00:54:39.4666667+00:00
Rock Power 10 Reputation points
commented 2025-10-06T01:01:52.5166667+00:00
Rock Power 10 Reputation points
0 answers

my minecrosoft and minecraft account was stolen

I want to recover my Microsoft account. I recently bought Minecraft and joined a server. After a long conversation, a user asked me for my details, and I ended up giving them to him. The thing is, I joined a server two hours later and found I was…

Microsoft Security | Microsoft Authenticator
asked 2025-10-06T00:16:50.63+00:00
JUAN MIGUEL TOMAS SERRANO 0 Reputation points
commented 2025-10-06T00:28:01.1166667+00:00
JUAN MIGUEL TOMAS SERRANO 0 Reputation points
0 answers

I accidentally removed Facebook account from the Authenticator

I accidentally removed Facebook from my Authenticator and Now I no longer able to login to Facebook and I am not able to retrieve back Facebook authentication on the app.. I contacted Meta and they said I should contact Microsoft and ask them to…

Microsoft Security | Microsoft Authenticator
asked 2024-12-03T11:59:53.5833333+00:00
Mohamed Atef 10 Reputation points
commented 2025-10-05T20:01:14.2733333+00:00
Sankalp Taparia 0 Reputation points
0 answers

On logging in to my hotmail account; it prompts 'Too many requests'

On trying to login in to my hotmail account from home pc it is displaying message as 'Too many requests'. Happening from last 3 days; clearing cache of browser didn't help; was happening prior to 3 days correctly. I am able to successfully login to my…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-07-15T08:21:15.9333333+00:00
DM 546 Reputation points
edited a comment 2025-10-05T18:21:25.98+00:00
DM 546 Reputation points
0 answers

My backup email has been deactivated now I can't remove it.

My backup email has been deactivated now I can't remove it from my microsoft account because if I want to I need to enter the 6 digit verification code that has been send to the deactivated account which I don't have access too. as result also I can’t…

Microsoft Security | Microsoft Identity Manager
asked 2025-10-05T16:27:49.0866667+00:00
Kostasmusic 0 Reputation points
0 answers

Problem with my feed on MSN partner

Hi, I don't know if this is an issue or not, as I can't find much information on it. But I've just started with the MSN partner program, and I'm uploading video content to the platform. However when I go to my profile page, I see the message 'There is no…

Microsoft Partner Center | Other
asked 2025-10-05T16:01:23.2833333+00:00
Adam Garratt 0 Reputation points
0 answers

Saving new credentials with Autofill feature in Microsoft Authenticator doesn't work

I downloaded Microsoft Authenticator to my Samsung S21. I imported autofill from Google password and it looked good. At first new credentials was added to Authenticator but now no new credentials are saved. The app works when logging into apps that…

Microsoft Security | Microsoft Authenticator
asked 2023-03-28T06:19:55.6233333+00:00
Anders Petersson 10 Reputation points
commented 2025-10-05T12:34:09.73+00:00
Wayne K Ford 0 Reputation points
0 answers

How to remove CoPilot, Edge, OneDisk and requirement of 4 digit pin?

I'm software developer with over 40 years in the industry including time spent working with the defense department in Specially Compartmented Information Facilities (SCIFs). I qualify as an expert on security. I've also had training in contract…

Microsoft Security | Microsoft Identity Manager
asked 2025-10-04T23:37:00.01+00:00
Bob T 0 Reputation points