My backup email has been deactivated now I can't remove it.

Kostasmusic 0 Reputation points
2025-10-05T16:27:49.0866667+00:00

My backup email has been deactivated now I can't remove it from my microsoft account because if I want to I need to enter the 6 digit verification code that has been send to the deactivated account which I don't have access too.

as result also I can’t log in to my computer. It asked me to setup a new pin and I can’t set it up because of the two step verification due to the deactivated back up email.

Microsoft Security | Microsoft Identity Manager
0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.