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Unable to activate Azure benefits in Microsoft Founders Hub – “Not eligible for Azure free account”

I’m trying to activate my Azure benefits through Microsoft Founders Hub. After completing all the required steps, I receive the following message: "You're not eligible for an Azure free account. Don't worry—you can still use Azure by paying as you…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,735 questions
asked 2025-08-24T11:19:24.9733333+00:00
Mohamed Khaled 0 Reputation points
edited the question 2025-10-10T08:23:47.9433333+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
0 answers

Our Azure web app (Frontend and backend both) was down for a couple of minutes and our services were disrupted due to this. Was this a server error from Azure side?

Our Azure web app (Frontend and backend both) was down for a couple of minutes and our services were disrupted due to this. We would like a RCA for this issue. Because the diagnosis data isnt useful. Was this a server error, update or maintainence…

Azure Static Web Apps
Azure Static Web Apps

An Azure service that provides streamlined full-stack web app development.

1,505 questions
asked 2025-10-08T05:18:23.92+00:00
Anonymous
commented 2025-10-10T07:33:09.5633333+00:00
Praneeth Maddali 12,670 Reputation points Microsoft External Staff Moderator
0 answers

Public update app on MS Store

I have an app that was uploaded to the store. I created an update, it passed the verification step, and is now in the “waiting for public release” status. However, even though I didn’t click the “Public Now” button, the update was still published to…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

789 questions
asked 2025-10-10T07:08:57.5333333+00:00
Anh Pham Phuong 20 Reputation points
0 answers

Hi, I have purchased COPILOT PRO under recurring using my credit card for two months, But i have realized that its not meeting my expectations. As i saw we can request for a refund if we are not satisfied with the usage, requesting the same here.

Hi, I have purchased COPILOT PRO under recurring using my credit card for two months, But i have realized that its not meeting my expectations. As i saw we can request for a refund if we are not satisfied with the usage, requesting the same here. -…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-10-10T06:41:40.38+00:00
Ganesh Mohan 5 Reputation points
0 answers

Microsoft authenticator can not sync to another device

hi, i would like to ask about my authenticator application for sync to another. i have changed a new iphone recently, and i can not move my old app code to the new phone. i am sure i already opened icloud sync function. at the same time, i remembered…

Microsoft Security | Microsoft Authenticator
asked 2025-10-10T06:30:09.0166667+00:00
husky Siberian 0 Reputation points
0 answers

"Error displaying your content" after just starting free trial

Wasn't sure what to put for the child tag. I just created an Azure account and signed up for the free trial, but now I can't access anything. Whether I click "Create a resource" or even the support button, all I see is some "Error…

Azure Monitor
Azure Monitor

An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.

4,019 questions
asked 2025-10-09T20:37:26.5166667+00:00
Jacob Boud 5 Reputation points
edited the question 2025-10-10T05:07:38.7766667+00:00
Praneeth Maddali 12,670 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Family Support screwing me over (ignore the tags I couldn't find Microsoft Family)

My Microsoft account has been added to a family, of whom I do not know the coordinator, and for some reason my account's age is set to being born in 2021, despite that not being the case, and I can't change it due to restrictions on my ability to change…

Microsoft Security | Microsoft Authenticator
asked 2025-10-10T04:55:27.55+00:00
Hennessey Venom 0 Reputation points
0 answers

how to turn off safelinks so i can down load a program

how to turn off defender so can down load software

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2025-10-10T04:16:48.06+00:00
oliver pena 0 Reputation points
0 answers

Power Automate Approval Function

Hello, I am currently using SharePoint lists and PowerAutomate to do request approvals for my team . For the past couple of months using it it was running fine. However, yesterday we had one our team members submit request but the approval flow only…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-09-12T12:50:58.2366667+00:00
Samin, RJ Elizer 20 Reputation points
edited the question 2025-10-10T04:00:25.69+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
0 answers

How to change my personal domain to business domain

Hi, I registered for Azure Startup credits for my business using my personal Microsoft 365 account, which is linked to a Gmail address. At the time of registration, I was asked to sign up using this personal account. Now that I have received the startup…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,735 questions
asked 2025-10-10T02:00:15.98+00:00
Eranda Ilandarage 0 Reputation points
edited the question 2025-10-10T03:13:24.4+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
0 answers

How can i fix my authenticator app

my authenticator isn't allowing my codes to come through

Microsoft Security | Microsoft Authenticator
asked 2025-10-10T02:47:41.47+00:00
DELINDA THOMAS 0 Reputation points
0 answers

I got a new phone and my Authenticator app no longer displays a code that I type in.

I got a new phone. I set up the Authenticator but it no longer allows me to sign in using the number that is meant to be displayed. The only way it works is using the scanning of the qr code. However when I want to sign in on my phone I can’t scan the…

Microsoft Security | Microsoft Authenticator
asked 2025-09-22T10:37:34.4266667+00:00
Thomas Breitschadel 35 Reputation points
commented 2025-10-10T02:30:04.7466667+00:00
Adrian 0 Reputation points
0 answers

megastat keeps getting blocked

megastat keeps getting blocked because of macros to get my statistics to work.

Microsoft Security | Microsoft Identity Manager
asked 2025-10-10T01:38:56.6366667+00:00
Anabell Pi 0 Reputation points
0 answers

Can’t access account because it got hacked, and email doesn’t work.

So I got hacked, and then when I try to recover the account in any way or sign in, it says that this account doesn’t exist, but when I go to create a new account, it says an account with my email exists already, and Microsoft support can’t help. The…

Microsoft Security | Microsoft Authenticator
asked 2025-10-10T00:56:14.72+00:00
Aaron 0 Reputation points
0 answers

Request for Help with Microsoft Account Recovery – No Support Plan ID

Hi, my name is Fred Ednie. I’m looking for assistance with an MFA/2FA problem on my wife's Dell PC. Perhaps there is a way to purchase a Pay-Per-Incident support case for a Windows account recovery issue. Her Microsoft account which was previously…

Microsoft Security | Microsoft Authenticator
asked 2025-10-10T00:14:45.73+00:00
FRED EDNIE 0 Reputation points
0 answers

AUTHENTICATOR isn’t allowing me access to my college email

I just got a new phone because I accidentally broke my old one and my college uses Microsoft Authenticator for its email so I set my college email up with Authenticator on my old phone and now that I have my new phone I’m unable to get into my college…

Microsoft Security | Microsoft Authenticator
asked 2025-10-09T23:09:08.7733333+00:00
Hubert Davis 0 Reputation points
0 answers

Gaining access to the ESU warranty

Computer says I need an adult to gain access to the ESU warranty, I am 72 years old, is that adult enough ??

Microsoft Security | Microsoft Authenticator
asked 2025-10-09T22:51:27.06+00:00
Shaun Burton 0 Reputation points
0 answers

Error TraceID: 9gyrWOAGx0OdD4ZE.9.119

Under my account devices, my device (Dell Laptop Inspiron 16 Plus 7640) shows error TraceID: 9gyrWOAGx0OdD4ZE.9.119. I have the Bit-Key for it but that is the only thing I am able to access. I have tried removing and re-adding a few times but same…

System Center Virtual Machine Manager
asked 2025-10-09T22:19:06.7666667+00:00
Jess B 0 Reputation points
0 answers

Lost access to Microsoft Authenticator and can’t sign in (2FA enabled)

Hello Microsoft Support Team, I’m reaching out because my phone was suddenly damaged, and I lost access to my Microsoft Authenticator app. My Outlook.com account has two-step verification enabled, so I’m currently unable to sign in on my new phone or…

Microsoft Security | Microsoft Authenticator
asked 2025-10-09T20:21:11.4033333+00:00
Hamidreza Ghafouri 5 Reputation points
0 answers

How to get back into my Microsoft Authenticator app

I reset my phone some weeks ago and reinstalled my Authenticator app and it’s not giving me where to input the code, and with that I’m not able to log into work email

Microsoft Security | Microsoft Authenticator
asked 2025-10-09T19:48:29.87+00:00
Sadam Oniwa 0 Reputation points