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Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
I believe my account or device is compromised because there are no options to select. (i.e. no three small dots next to my name on owner card. Any suggestions would be greatly appreciated. Thx.
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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I know I'm not the only one now suffering with the Windows 25H2 update, which now renders the preview pane in Windows Explorer basically useless for ANY PDF's that have been attached to an email I receive. When I drag the attached PDF's to a folder, I…
Miscellaneous topics that do not fit into specific categories.
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I can’t change it its a circle i want it to be a arrow i need help changing it back
Configuring preferences and options in Outlook.com
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We have a Microsoft 365 Basic plan. We only use Word and it has stopped working. Very limited PC skills so will need very easy step by step help. We are using Windows 11 and PC is used by family so cannot say what has been recently added or changed on…
A family of Microsoft word processing software products for creating web, email, and print documents.
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I have my camera on with all permissions, but the camera still shows a black screen. There is no obstruction in front of the camera. How do I get my camera to display for the web and for zoom?
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I cannot find a way to request a call from tech support. Can you help me?
Miscellaneous topics that do not fit into specific categories.
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why did kb5124008 brick my laptop, does Microsoft have any QA or anybody that can actually code? Mod note: corrected KB#.
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Microsoft Teams is displaying the message “Attendance info isn’t available yet. Check again later” when I attempt to access the attendance information for a meeting. Could you please help determine why the attendance report is not available and whether…
Additional features, settings, or issues not covered by specific Microsoft Teams categories
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Hello, I am the sole administrator of my Azure / Microsoft Entra tenant. I recently replaced my phone and no longer have access to the previous device with Microsoft Authenticator. I can sign in to my personal Microsoft account, but the Azure portal…
A cloud-based identity and access management service for securing user authentication and resource access
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I'm trying to log into my Microsoft account so i can access my word and other programs and it keeps sending to my authenticator app where i am not receiving codes. when I try to reset my authenticator app , the app then wants to send itself a request…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Hello, We are experiencing an issue where a specific user is entirely unable to schedule online Teams meetings. Symptoms: When the user attempts to toggle the "Teams meeting" switch or create an online event, the process fails and displays the…
Additional calendar-related features and issues within Microsoft Teams for business
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Hello, I am encountering an issue where I cannot enable Core Isolation. I have attempted the following troubleshooting steps without success: Checked Device Manager for incompatible drivers. Uninstalled Ports (COM & LPT) drivers. Uninstalled…
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My Microsoft 365 bill was due on 9/8. Microsoft billed my bank account 8 times for the same charge. My bank declined the charges thinking it was fraud. They have closed my card that was associated for my payment for my Microsoft 365 billing. I…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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We need guidance on a PostgreSQL 16 role-provisioning issue in a non-production Azure Database for PostgreSQL Flexible Server environment. Environment: Azure Database for PostgreSQL Flexible Server PostgreSQL 16 Customer administrator: bemtechadmin,…
An Azure managed PostgreSQL database service for app development and deployment.
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I am trying to remove R2Copilot from Word and install the version of Copilot that comes with my MS subscription. To start, how do I remove R2Copilot?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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I need to make a manual payment on my Microsoft 365 for business account as there was fraud on my account that was set up for the payment method. I have successfully changed my payment method, but I keep getting notified that the payment is past due. …
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I'm having persistent problems with Bluetooth. No way to fix it. Now, I have a mini PC and the mouse and the keyboard are wireless. So with this problem I'm stuck.
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My Surface book suddenly asking for a PIN. I don't remember it. I can't change it. I can't reset the password. It's usually facial recognition and worked 10 minutes before.
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I own a custom domain that is attached to a Microsoft 365 tenant I can no longer administer. I need either Global Administrator recovery or release of the domain from that tenant. Current state: Self-service password reset fails with SSPR_0011 (no…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Estoy registrando mi cuenta educativa, en la app de autheticator aparece pero no me llega la notificación para poder acceder, que debo de hacer, lo e intentado todo
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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