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1 answer One of the answers was accepted by the question author.

personal Microsoft account has been incorrectly provisioned as a Work Account

“My personal Microsoft account has been incorrectly provisioned as a Work Account inside a tenant I do not control. I cannot leave the organisation, cannot delete the tenant, and cannot switch directories. Please remove my MSA from the Azure AD tenant…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T14:12:58.4366667+00:00
Gary Tinker 20 Reputation points
edited the question 2026-09-14T01:04:56.85+00:00
Austin-H 8,380 Reputation points Microsoft External Staff Moderator
2 answers

Cannot add a phone number in my Account info

I removed a phone number that got compromised, then I cannot add a new phone number for access/recovery purposes

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T00:30:45.71+00:00
Lollie Brodley 0 Reputation points
answered 2026-09-14T01:04:19.9633333+00:00
EmilyS726 267K Reputation points Independent Advisor
1 answer

How do I make Password Manager default to asking for Windows Hello PIN again, instead of Username & Password?

After configuring Windows 10 Enterprise LTSC for automatic logon and removing/re-creating my Windows Hello PIN, Edge’s Microsoft Password Manager now defaults to asking for my full account credentials when viewing saved passwords. I can still select More…

Microsoft Edge | Profile, sync, and sign in | Windows 10
asked 2026-09-13T08:31:08.53+00:00
Jaeden Coello 5 Reputation points
recommended 2026-09-14T00:52:43.6833333+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
1 answer

IP Blocked S3150

Hello, I have been receiving multiple customers with the following error. hotmail-com.olc.protection.outlook.com[REMOVED PII] said: 550 5.7.1    Unfortunately, messages from [Ip.address] weren't sent. Please contact    your Internet service provider…

Outlook | Web | Outlook.com | Email
asked 2026-09-13T19:15:37.46+00:00
HostCoral Web Services 0 Reputation points
edited an answer 2026-09-14T00:47:13.2666667+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
1 answer

Search tool bar

I have just set up a new business and your search bar is absolutely useless in the new outlook, so much so I have had to revert back to a legacy set up which feels so outdated and nt a system I really want to use. When is the search bar going to get…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-11T11:10:48.2366667+00:00
SP Progression 0 Reputation points
commented 2026-09-14T00:45:18.4+00:00
BabybooHN 3,045 Reputation points Independent Advisor
2 answers

stop McAfee popup ads

I need help stopping unwanted McAfee popups. I am unable to go to settings in Chrome as recommended. Apparently it has to do with being on a managed account which is not true.

Windows for home | Other | Security and privacy
asked 2026-09-11T04:31:24.1733333+00:00
Linda Okeson 0 Reputation points
commented 2026-09-14T00:35:39.1333333+00:00
Linda Okeson 0 Reputation points
2 answers

Unable to Add phone number

Hi there, I believe my devices to be comprised. While trying to secure my Microsoft account, I deleted a phone number that was attached to my account. I then tried to add a new one. I received an error which stated that option is not available at the…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-14T00:00:59.9+00:00
Marc 0 Reputation points
answered 2026-09-14T00:34:11.7266667+00:00
EmilyS726 267K Reputation points Independent Advisor
2 answers

i cannot connect my mouse to the laptop

i am unable to connect my mouse to my laptop. the usb port is working. i just cannot get the connection from laptop to the mouse.

Windows for home | Previous Windows versions | Search, touch, and mouse
asked 2026-09-13T21:12:34.1766667+00:00
David Talarico 0 Reputation points
answered 2026-09-14T00:26:59.7833333+00:00
ApexNáV 265 Reputation points
2 answers

I cannot access a 6 digit code on Authenticator app when asked

I am trying to log in to ClientLinq which I access through my work account . My work email is [Moderator note: Personally Identifiable Information removed]@travelonly.com . My login and my password are working but then I am asked to enter the 6 digit…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-13T01:42:15.8+00:00
Kirsten King 0 Reputation points
commented 2026-09-14T00:26:12.1133333+00:00
Kien 1,385 Reputation points Independent Advisor
3 answers

Built in keyboard issues on my MSI Laptop Raider GE76 12UE

My MSI laptop has an issue where when I type the . key it acts as if it is the Enter Key and my 0 key on my ten key does the same. It will place the character when I press the key but then move my cursor down a line or when I type even www. in the…

Windows for home | Windows 11 | Input and language
asked 2026-09-13T22:54:47.6233333+00:00
Nathaniel Smith 0 Reputation points
answered 2026-09-14T00:25:17.5566667+00:00
ApexNáV 265 Reputation points
2 answers

How can i change my administrator

i want to change the account on my pc administator

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,248 questions
asked 2026-09-13T23:35:11.1533333+00:00
Kylian Mbappe 0 Reputation points
answered 2026-09-14T00:23:14.7633333+00:00
ApexNáV 265 Reputation points
1 answer

I need a Valid Tax Invoice for MS365 payment please

Hello, I need a Valid Tax Invoice for MS365 payment please. Regards, Alan

Microsoft 365 and Office | Other
asked 2026-09-13T23:39:53.9133333+00:00
Alan Clarke 0 Reputation points
answered 2026-09-14T00:19:34.4466667+00:00
Jhun Buala 5,720 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Windows Cannot Find file_name.exe Make Sure You Typed the Name Correctly

Hi, I tried to install a program in my pc but I am facing this error message " Windows Cannot Find file_name.exe Make Sure You Typed the Name Correctly " I did every possible proposition in the internet ( changing setup name, disabling real…

Windows for home | Windows 11 | Apps
asked 2026-09-13T11:12:13.6133333+00:00
hamzaab 20 Reputation points
accepted 2026-09-14T00:14:11.6566667+00:00
hamzaab 20 Reputation points
2 answers

How to get past the “success” box and “save’ after proving I am human?

I have successfully registered my new Microsoft 365 Personal product key, following its purchase with one year’s subscription and added the payment details for annual renewal, proved that I am human with the word “success” in the box but when clicking on…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-09T10:45:22.1+00:00
David Vinson 5 Reputation points
commented 2026-09-14T00:08:07.9733333+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
2 answers

when publisher expires what do I use?

When Microsoft Publisher expires what do I do with my documents?

Microsoft 365 and Office | Publisher | For business
asked 2026-06-03T14:13:48.3366667+00:00
Jody Anderson 5 Reputation points
commented 2026-09-14T00:05:14.2433333+00:00
Terri Davidson 0 Reputation points
1 answer

Please Help Two of My Microsoft Accounts were Hacked

Hello! I was recently hacked, so I was trying to go through the process of putting all of my files into my OneDrive, and then I wanted to look at them in the search engine, and I tried to use my Gmail Microsoft account to do so. It then said, "…

Microsoft Security | Microsoft Identity Manager
asked 2026-09-14T00:04:23.3233333+00:00
Abigail 0 Reputation points
answered 2026-09-14T00:04:40.51+00:00

AI answer

3 answers

I have 1TB used 19.2GB but exceeded data allowance

I am using Microsoft 365 for Family. Which provides 1TB of data when checking I used 19.2GB. However, the error message appears that I exceeded my data allowance. I am unable to find which to unlink and relink the OneDrive as this may solve my problem.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-10T00:35:36.83+00:00
Rudolf St 0 Reputation points
commented 2026-09-14T00:03:02.9066667+00:00
Rudolf St 0 Reputation points
3 answers

Word will not print some documents.. says no printer found.

I have tried unsuccessfully to print a document here and there and it gives me a message no printers available. I can print from other documents just word

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-13T20:36:36.23+00:00
Debbie Stowers 0 Reputation points
answered 2026-09-14T00:02:12.2133333+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
2 answers

No HDMI Sound output to TV

The video is sent to TV but the sound continues to play on Laptop. I tried multiple times and multiple Apps. I rebooted TV and rebooted Windows 11. I checked sound setting and tried reset. Does anyone have any suggestions? I don't have another HDMI…

Windows for home | Windows 11 | Settings
asked 2026-09-13T16:43:48.2133333+00:00
Jack dos Santos 0 Reputation points
answered 2026-09-14T00:00:16.79+00:00
ApexNáV 265 Reputation points
3 answers

Windows Update Issue

I am looking for windows updates and everytime i open it, it says Something went wrong try to reopen later. Screenshot 2026-09-13 102418.png

Windows for home | Windows 11 | Windows update
asked 2026-09-13T17:29:32.38+00:00
Muhammad Idrees 0 Reputation points
answered 2026-09-13T23:56:17.4+00:00
ApexNáV 265 Reputation points