1,864,445 questions

Sort by: Updated
1 answer

window 10 home

window 10 home 구매한 사람입니다 근데 이번에 컴퓨터를 바꾸면서 새로운 컴퓨터에 윈도우 인증을할려고 하는데 인증을 할수 없다고 합니다 그래서 혹시 윈도우 인증키를 받을수 있을까요? 필요하면 제가 구매한 윈도우 사진도 보내드리겠습니다

Windows for home | Windows 10 | Licensing and activation
asked 2026-09-12T09:36:00.1633333+00:00
두현 김 0 Reputation points
commented 2026-09-13T23:34:43.44+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
1 answer

how to fixed programme x86 issues

I installed Instagram but its not opening. error message showing program x86 file is change the correct name

Windows for home | Other | Performance and system failures
asked 2026-09-12T18:27:09.5466667+00:00
Hari Shankar 0 Reputation points
commented 2026-09-13T23:34:24.48+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
1 answer

Trouble adding funds to child's account

When attempting to add funds to my child's account, I'm receiving the following error: Contact us at Microsoft Support We’re having trouble processing your payment, and we’d like to get it sorted out. Get more info I've tried adding funds on my PC and…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

297 questions
asked 2026-09-13T20:01:46.1233333+00:00
Troy Brooks 0 Reputation points
answered 2026-09-13T23:33:41.88+00:00
paulr0511 48,535 Reputation points Independent Advisor
2 answers

Office Home and Business 2024 is my current license, but Office Home and Student 2019 is still installed/registered, which is why Word shows a "Switch License" option.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-12T05:02:29.1266667+00:00
Mabolo Finance 0 Reputation points
commented 2026-09-13T23:32:51.1966667+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How to fix windows 11 download iso disk image not downloading and coming up with a error page

Every time i try to download the windows 11 iso disk image it keeps coming up with an error page saying: Error We encountered a problem processing your request. Please try again later. Reference ID:…

Windows for home | Windows 11 | Recovery and backup
asked 2026-06-03T08:45:07.58+00:00
Heavy Warden 19 40 Reputation points
commented 2026-09-13T23:31:45.9433333+00:00
Tawhidur Rahman 0 Reputation points
1 answer

I lost access to my Microsoft 365 account; I am the administrator, and my phone (including the Authenticator app) was stolen.

Soy el único Administrador Global de nuestro tenant Microsoft 365. Mi teléfono fue robado y era el único dispositivo con Microsoft Authenticator. No puedo completar la autenticación multifactor (MFA) y he quedado bloqueado fuera del tenant. Solicito…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-13T21:29:57.0766667+00:00
Rhandolp Rettis Del Alcázar 0 Reputation points
answered 2026-09-13T23:29:51.87+00:00
Teddie Dang 1,265 Reputation points Independent Advisor
2 answers

Issue with Excel Sheet

Dear Team, We upgraded MS office from 2016 to 2021 but after upgrade we are getting below error in excel and i am unable to move and copy sheet. Error "we couldn't copy this sheet" Kindly suggest ASAP.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T13:26:48.6533333+00:00
Taj CMS 5 Reputation points
commented 2026-09-13T23:29:28.1666667+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
1 answer

"Solicitud denegada, Se envió una solicitud de verificación de identidad a su dispositivo móvil, pero la denegó"

Intento iniciar sesión en mi cuenta de Microsoft y me pide códigos de autenticacion, me manda un código para ingresar en la app de authenticator, sin embargo, cambia al instante y me aparece una pantalla que dice "Solicitud denegada, Se envió una…

Microsoft Security | Microsoft Authenticator
asked 2024-06-28T18:14:38.5266667+00:00
Santiago Muñoz 0 Reputation points
commented 2026-09-13T23:29:17.0766667+00:00
Karol García 0 Reputation points
4 answers

Had 100% Disc for five years even with nothing running, where can I start?

Hello, I apologize for my ignorance around this subject—I am a complete layperson when it comes to computers and tech support and I don't know what information is relevant. I have a Dell Inspiron 3593 (originally Windows 10, recently upgraded to Windows…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-13T01:10:46.7866667+00:00
Shmeeple Beeple 0 Reputation points
answered 2026-09-13T23:22:20.09+00:00
CrazyKats 19,585 Reputation points Volunteer Moderator
2 answers

Inbound Email Delivery Failure from a Specific Vendor Domain Despite Delisting

mail server is currently failing to receive inbound emails from a specific vendor (vendor1.com), while emails from all other external vendors and clients arrive without issues. The sender domain was previously blacklisted/blocked, but it has since been…

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,202 questions
asked 2026-09-11T03:06:48.04+00:00
Ericksanders Lesmana 0 Reputation points
commented 2026-09-13T23:15:58.0333333+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
2 answers

My account was hacked and I cannot receive new emails. Starting Sept 10.

My Inbox emails ending on Sept 10 and I would like the problem fixed.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T19:55:42.5666667+00:00
howard travis 0 Reputation points
answered 2026-09-13T23:14:35.83+00:00
paulr0511 48,535 Reputation points Independent Advisor
2 answers

SC exam credentials

I have passed the sc-100 exam but I cannot see the credentials in my profile -- I have also recently passed the sc-500 so the requirements should be valid -- appreciate any feedback on how to request the certificate?

Microsoft Security | Intune | Compliance
asked 2026-09-13T23:00:20.9733333+00:00
Omar Mousa 0 Reputation points
answered 2026-09-13T23:12:49.06+00:00
Omar Mousa 0 Reputation points
1 answer

Windows 11 home compromised and infect

Hãy giúp gia đình chúng tôi. Tôi cóp nhặt mãi mới mua cho con gái tôi cái mái tính có phần mềm Windows 11 home bản chuẩn Tiếng Anh Quốc Tế và một tài khoản Microsoft cá nhân để phục vụ việc học nhờ gói hộ trợ học sinh nên được 50 năm thời hạn là 2076…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-08T15:17:15.7666667+00:00
HanhNguyenThi-1542 0 Reputation points
commented 2026-09-13T23:10:54.3966667+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
2 answers

Separating OneDrive access when going from 365 Personal to 365 Family on family member devise

Had a 365 Personal subscription on a PC with a separate laptop as a shared device. I could see the same OneDrive from either device from the taskbar of either devise. Switched to 365 Family and changed the shared device (laptop) to being a Family…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-09T01:07:41.26+00:00
Milton Smeltz 0 Reputation points
commented 2026-09-13T23:09:25.5866667+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
1 answer

I am not an admin on my own account and I am the only one in my microsoft family, how do i fix this?

I have random blocks on my computer, but I have my own adult microsoft account. I still randomly get these blocks saying I need admin approval, but I am the only person connected to this microsoft account. Please help.

Windows for home | Windows 11 | Family and online safety
asked 2026-09-13T22:29:58.6066667+00:00
Gwen Coleman 0 Reputation points
commented 2026-09-13T23:06:53.9166667+00:00
EmilyS726 266.9K Reputation points Independent Advisor
2 answers

Sole Global Administrator Locked Out Due to MFA – Tenant Recovery Required

We are a Microsoft AI Cloud Partner Program organization. I am the only Global Administrator of our Microsoft Entra tenant and I'm locked out because Microsoft Authenticator MFA is not working. There is no other administrator who can reset my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-12T20:44:48.3566667+00:00
Matt 0 Reputation points
commented 2026-09-13T23:06:11.28+00:00
Hani-Ng 1,410 Reputation points Independent Advisor
1 answer

Compose button missing in Outlook

Outlook Compose button missing, tried everything ..............

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T21:52:12.4766667+00:00
Greg M 0 Reputation points
answered 2026-09-13T23:04:40.9566667+00:00
Ferdinand Nanalig 32,850 Reputation points Independent Advisor
1 answer

windows activation and update

مشكلة بتحديث ال windows انا عندي اصدارwidows 10 home اشتريت الجهاز كما هو المشكلة انو بيجيني انو غير نشط بجي انولازم اعمل activation و بتجي هاي الجملة لما بفتح على الإعدادات Your device is missing important security and quality fixes. و…

Windows for home | Windows 10 | Windows update
asked 2026-09-09T13:46:08.31+00:00
israa Haimoni 0 Reputation points
commented 2026-09-13T23:01:56.17+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft 365 is not computer friendly. We are 84 years old.

Please cancel this subscription and refund the amount paid via Pay Pal today! ******@yahoo.com ******@yahoo.com

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T22:20:41.0133333+00:00
Joseph Swinglish 0 Reputation points
answered 2026-09-13T22:57:45.54+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Surface laptop 7 USB-C port capabilities

Which of the two USB-C ports on the left side of my Microsoft Surface laptop 7, or is it both, have the ability to charge an external device?

Surface | Surface Laptop | USB-C
asked 2026-09-11T15:36:49.27+00:00
Tom Festle 20 Reputation points
accepted 2026-09-13T22:53:25.5466667+00:00
Tom Festle 20 Reputation points