179 questions
2 answers
Surface laptop 7 USB-C port capabilities
Which of the two USB-C ports on the left side of my Microsoft Surface laptop 7, or is it both, have the ability to charge an external device?
Surface | Surface Laptop | USB-C
asked
2026-09-11T15:36:49.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 21%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Tom Festle
0
Reputation points
answered
2026-09-12T00:57:42.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
2 answers
MS Surface Laptop 4 USB C Port
What functionality does USB C port have on the Surface 4 Laptop? I.E. Power Only, Power + Data Transfer, Power + Display, or Power + Data + Display?
Surface | Surface Laptop | USB-C
179 questions
asked
2026-08-10T17:15:46.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 99%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jeff C
0
Reputation points
answered
2026-08-11T23:36:20.4266667+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Can I hook an eGPU/external graphics card up to my Surface Laptop 13 in?
I have an intel surface laptop 13 in (business, intel), and I'm contemplating getting an eGPU/external graphics card to hook up to my laptop for gaming and such. Is this possible with my laptop? I know it has Thunderbolt 4, but I'm not sure if that means…
Surface | Surface Laptop | USB-C
179 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 71%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
3 answers
Third monitor display for surface laptop 7
I’m using a Surface Laptop 7 with a Surface Thunderbolt Dock, and I’m having trouble getting a third external monitor to work. Two monitors are connected directly to the dock, and the third is connected directly to the laptop using a USB-C–to-HDMI…
Surface | Surface Laptop | USB-C
179 questions
asked
2025-12-23T23:19:47.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 19%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFR%3C/text%3E%3C/svg%3E)
Freddy Rodriguez
0
Reputation points
commented
2026-04-22T06:29:50.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
28,115
Reputation points Microsoft External Staff
Moderator
2 answers
i need to open a warranty case for a tunderblot 4 dock
Tunderbolt 4 dock Dead on first boot We have it a small while ,it was never used until friday .And it wont power up
Surface | Surface Laptop | USB-C
179 questions
asked
2026-04-13T15:11:13.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 67%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Bill
0
Reputation points
answered
2026-04-14T00:33:55.2766667+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
2 answers
I can no longer use an external keyboard, printer or external monitor on my surface 5.
I can no longer use an external keyboard, printer or external monitor on my surface 5. I have tried different docking stations and still won't work. Can anyone help?
Surface | Surface Laptop | USB-C
179 questions
asked
2026-03-10T16:56:35.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 90%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Cheryl Spas
0
Reputation points
commented
2026-03-12T08:10:02.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
15,735
Reputation points Microsoft External Staff
Moderator
2 answers
suara vocal dan music stereo bas mantap...berih
jadikan permanen suara vcal dan music stereo bass mantap dan suara bersih. dan saya menggunakan laptop dan souncard f999 dan hp oppo A3proo
Surface | Surface Laptop | USB-C
179 questions
asked
2026-02-18T18:44:07.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 5%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
ismit santoso
5
Reputation points
answered
2026-02-19T01:06:18.4966667+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
2 answers
Surface Laptop 5 not recognizing eGPU after Windows 11 25H update
Hello, My Surface Laptop 5 no longer recognizes my external GPU (eGPU). It worked perfectly before November 2025, but after updating Windows 11 to version 25H on 12 November 2025, the eGPU stopped being detected. • Device: Surface Laptop 5 • OS:…
Surface | Surface Laptop | USB-C
179 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 10%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
2 answers
Surface UCM UCSI Hid Client Error Code #43
Hi. All of a sudden, I was not able to add my external screens (2x) via the USB-C port. When checking, I received the message that Surface UCM UCSI Hid Client was malfunctional but of the latest version. What do I need to do in order to re-install…
Surface | Surface Laptop | USB-C
179 questions
asked
2025-10-03T15:40:13.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 80%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Christer Andersson
0
Reputation points
answered
2026-02-07T15:27:23.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 38%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Bruce Girton
0
Reputation points
1 answer
Why won't my pc recognize a USB stick when connected? So how can I save photos to this syick?
My laptop won't recognise the usb stick I connect so I am not able to save photos to it???
Surface | Surface Laptop | USB-C
179 questions
asked
2026-01-10T03:14:42.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 91%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jonathan Bruggemann
0
Reputation points
answered
2026-01-10T03:14:51.54+00:00
AI answer
1 answer
How to fix usb c port issues in surface laptop
When plugged a usb c cable to surface laptop , the laptop is not able to detect the usb c cable
Surface | Surface Laptop | USB-C
179 questions
asked
2025-12-29T18:21:35.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 28.000000000000004%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Janamatti, Priyanka
0
Reputation points
commented
2025-12-31T02:47:03.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Huy-K
13,985
Reputation points Microsoft External Staff
Moderator
2 answers
USBC vs USB4 on surface
how can I identify the USBC and the USB4 ports on surface Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz (3.42 GHz)
Surface | Surface Laptop | USB-C
179 questions
asked
2025-12-02T03:00:36.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 54%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Michel Ghantous
0
Reputation points
commented
2025-12-03T10:07:57.82+00:00
Lychee-Ng
28,115
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
My usb ports have stopped working, both usb a and usb c on my surface laptop 5.
My surface laptop 5 USB A and USB C ports have both stopped working. It seems to be a software issue because there is a power supply to both, but i think the laptop isn't recognising that i put in a mouse/keyboard into the usb ports. I also tried to use…
Surface | Surface Laptop | USB-C
179 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
1 answer
Surface laptop 7 opladen met usb-c
Ik heb de Belkin 65W USB-C dual port Power Delivery oplader, met mijn originele USB-C Apple lader. Als ik mijn Suface Laptop 7 wil opladen hiermee, wordt de oplader extreem warm. Ook blokkeert mijn touchpad (kan niet meer op geklikt worden, scrollen gaat…
Surface | Surface Laptop | USB-C
179 questions
asked
2025-11-21T18:52:34.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 31%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Evangeline Geens Rutten
0
Reputation points
commented
2025-11-25T13:22:57.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
11,040
Reputation points Microsoft External Staff
Moderator
0 answers
Surface Laptop 5 to KVM Swtich
I have been using a KVM switch connected to my Surface Laptop 5 for a year now without issue via USB-C to USB-C cabling). Today, the video output stopped working through the switch. My personal (PC) laptop still works fine with the switch. …
Surface | Surface Laptop | USB-C
179 questions
asked
2025-11-18T01:37:27.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 80%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Grace Chen
0
Reputation points
commented
2025-11-18T02:26:18.55+00:00
Grace Chen
0
Reputation points
1 answer
my thunderbolt 5 keeps disconnecting from my surface and multiple displays, beeping on and off as it connects and disconnects
i have cleared cache updated firmware and still unable to secure consistent connection to my displays
Surface | Surface Laptop | USB-C
179 questions
asked
2025-10-31T12:04:55.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 48%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Larry
0
Reputation points
edited an answer
2025-10-31T14:55:16.8633333+00:00
John Oliver
11,675
Reputation points
Independent Advisor
1 answer
Surface Laptop Studio 2 not detecting USB peripheral but Surface Book 1 does
Surface Laptop Studio 2 with Windows 11 and with RTX 4060 is not detecting a high power USB peripheral device. I installed the 3rd party controller App, drivers and configured the firewall to allow the Device's app to detect the device, but the app does…
Surface | Surface Laptop | USB-C
179 questions
asked
2025-10-29T14:39:05.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 66%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ArTuRock
0
Reputation points
answered
2025-10-29T15:46:45.1666667+00:00
Noel Macadangdang
16,895
Reputation points
Independent Advisor
1 answer
Surface Laptop 7th Edition, Snapdragon processor USB C TO HDMI adapter.
Hi, very clear and straight to the point : -> Surface Laptop 7th Edition, Snapdragon processor (ARM64), we will call it MSL7. -> USB-C to HDMI adapter issue : (The adapter & the cable work on different PC) (The MSL7 also worked with a…
Surface | Surface Laptop | USB-C
179 questions
asked
2025-10-20T20:03:43.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 67%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
KYRIL SAPYANOV
0
Reputation points
commented
2025-10-21T21:21:34.15+00:00
Barb Bowman
80,805
Reputation points MVP
Volunteer Moderator
1 answer
Dell Surface Laptop not recognizing USB
Dell Surface Laptop not recognizing USB. Have installed Surface IT Toolkit and uninstalled previous USB Root Hub drivers, restarted PC but still no success. Any tips?
Surface | Surface Laptop | USB-C
179 questions
asked
2025-10-05T15:35:53.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 46%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Bonnie Damstra
0
Reputation points
edited an answer
2025-10-05T16:39:49.37+00:00
John Oliver
11,675
Reputation points
Independent Advisor
1 answer
existing case followup
existing case # 7087614511 followup what is the status of this?
Surface | Surface Laptop | USB-C
179 questions
asked
2025-10-03T04:30:55.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 52%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
George Martin Donato
0
Reputation points
edited an answer
2025-10-03T12:59:30.7433333+00:00
Restee Miranda
14,095
Reputation points
Independent Advisor