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Cannot link IMAP/SMTP email to M365 account....

When I log into M365 Premium and send email it says from "outlook_1987F8AF81C*****@outlook.com on behalf of". The emails address it says on behalf of is the one I want to use through M365 but not "on behalf of" If I create an account…

Microsoft 365 and Office | Other
asked 2026-08-06T07:39:22.38+00:00
Adrian Lugg 0 Reputation points
answered 2026-08-06T07:39:46.8966667+00:00

AI answer

1 answer

How to Recover Admin Microsoft Account with Lost MFA Access? I am the only member of my organization and Global Admin as well.

Hi community, How can I recover my Microsoft admin account? Here’s the situation: I enabled MFA for my admin account, using only the Microsoft Authenticator app on my Samsung phone. I lost my phone in did not set up a backup for the Authenticator…

Community Center | Not monitored
asked 2026-06-01T09:27:38.6933333+00:00
Semiotics Cons 5 Reputation points
commented 2026-08-06T07:33:33.3233333+00:00
Peter Gabalec 0 Reputation points
1 answer

My laptop experienced a Data breach and I called the number that flashed on the screen which I believe to be a scammer and I need to know what to do now

My laptop was breached and I called the number on the screen and spoke to someone on a Sydney number for over an hour and allowed access to a scammer. What do I do now

Windows for home | Other | Security and privacy
asked 2026-08-06T00:21:31.37+00:00
suzanne hurst 0 Reputation points
commented 2026-08-06T06:50:55.0566667+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
1 answer

I can't access my Outlook email on my new phone - keep getting error message [5ssai]

This is driving me crazy! Please help... I have an updated Android phone, uploaded Outlook and I can't past the error message [5ssai] OR 'having an authentication issue' - and it just bumps me off and I am on a never ending loop. I have done the obvious…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-08-06T06:21:00.36+00:00
Leah Desborough 0 Reputation points
answered 2026-08-06T06:21:24.8666667+00:00

AI answer

1 answer

how to fix Outlook not starting up on my Lenovo laptop only 1 year old

Outlook suddenly will not open. have tried to restart, push on open under menu bar and the app, but nothing works. I have subscription for 365 and Word and other programs work.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-05T10:10:10.05+00:00
Katrine Lauritzen 0 Reputation points
commented 2026-08-06T03:12:16.81+00:00
Hornblower409 14,715 Reputation points
1 answer

How do I remove Microsoft Authenticator from an email account?

How do I remove Microsoft Authenticator from an email account? I did not request that it be put on. Every time I try to use it, I feel like I'm going in circles and I cannot access my account. It asks the same questions over and over and the codes…

Microsoft Security | Microsoft Authenticator
asked 2026-08-06T01:37:54.9833333+00:00
Shelby Thomas 0 Reputation points
answered 2026-08-06T01:38:13.04+00:00

AI answer

1 answer

Cannot Access Folder on OneDrive While Logged In

My boss shared me a OneDrive Link to add to and download files as needed. Its his own personal OneDrive he shared to my personal OneDrive. When I click on the link I can see the files, however, when I log in they disappear. If I try to access them…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-06T01:31:31.9766667+00:00
TM 0 Reputation points
answered 2026-08-06T01:31:49.3933333+00:00

AI answer

1 answer

How to get customer support when there's no human!!!????

The Microsoft Family Subscription is linked to some crazy outlook email. I sign in to my account (the app) and it shows personal version. I sign into my account on the web and its the correct Family subscription but linked to some other email and when…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-06T01:00:22.9033333+00:00
Samantha Zizelman 0 Reputation points
answered 2026-08-06T01:00:44.1033333+00:00

AI answer

1 answer

I have 3 MS Accounts, How do I consolidate them?

I have 3 MS accounts, 2 personal and 1 business. How do I consolidate them into one and which one should be the one?

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-08-06T00:28:32.02+00:00
John Leeper 0 Reputation points
answered 2026-08-06T00:28:48.72+00:00

AI answer

1 answer

add stock tab under data

how to fix or add stock and currency tab under data on the ribbon

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-08-06T00:14:34.86+00:00
karim moosani 0 Reputation points
answered 2026-08-06T00:14:51.8666667+00:00

AI answer

1 answer

My Microsoft account was hacked and compromised. The email changed and password as well as all the security measures removed

Hello, My Microsoft account was compromised on August 2, 2026, and I need help recovering it. The account originally used ******@gmail.com, and it was changed to ******@gmail.com without my permission. I no longer have access to the Gmail address…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-05T21:29:21.5+00:00
Lucky Vejjupalle 0 Reputation points
edited the question 2026-08-05T23:20:57.1266667+00:00
Gérard Oomens 131.3K Reputation points Volunteer Moderator
1 answer

Email and calendar hack

My outlook email has been compromised and taken over by someone overseas and is now in a different language

Outlook | Web | Outlook.com | Email
asked 2026-08-05T22:31:43.0266667+00:00
Stephen Collins 0 Reputation points
answered 2026-08-05T22:32:00.39+00:00

AI answer

1 answer

I can no longer access Outlook on my Samsung cellphone

My Samsung S24+ went through an update back in December, and I have not been able to login to email on my cellphone since! I spent 2 hours with a Verizon tier 2 tech back in the Spring trying to fix the issue, but they could not do it. They said I need…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-08-05T22:26:42.1466667+00:00
Sean King 0 Reputation points
answered 2026-08-05T22:27:00.8066667+00:00

AI answer

1 answer

Fastest way to transfer data from on premise server to Azure Virtual Desktop

I have 120 Gb of data on a physical server that I need to upload to an Azure Virtual Desktop. I have been trying to transfer the data via the Remote Desktop local resources option - i.e. "C on MyLocalServer" drive but it's EXTREMELY slow. I…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,158 questions
asked 2026-08-05T22:18:05.58+00:00
Jim Guzik 0 Reputation points
answered 2026-08-05T22:18:31.19+00:00

AI answer

1 answer

Trusted Signing email verification link returns "The request is blocked"

I am trying to complete public identity validation for Azure Trusted Signing / Artifact Signing. I received the Trusted Signing verification email, but clicking the “Verify email address” button returns: “The request is blocked.” Reference…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,256 questions
asked 2026-08-05T19:09:19.37+00:00
Bob 0 Reputation points
commented 2026-08-05T21:37:43.9633333+00:00
Meha-MSFT 2,375 Reputation points Microsoft Employee Moderator
1 answer

Several devices not able to enroll into Intune.

We have several devices that are able to enroll into Intune. No user is able to enroll. Not an admin. Not a DEM. No one. I have dsregcmd /leave multiple times and same result. What I have been able to determine is that the Enterprise Management…

Microsoft Security | Intune | Enrollment
asked 2026-08-05T16:56:27.4366667+00:00
Joseph Martinez 0 Reputation points
commented 2026-08-05T20:54:54.9833333+00:00
Joseph Martinez 0 Reputation points
1 answer

Outlook says it is sending from my account but it sends it from a psudonomised account

Hi my email for outlook is ******@outlook.com but when I send an email, it appears to the people I am emailing as ******@outlook.com I have tried everything I can to change this. When I set up my new account and subscription, I created…

Outlook | Web | Outlook.com | Email
asked 2026-08-05T20:48:50.12+00:00
Antony Chuter 0 Reputation points
answered 2026-08-05T20:49:09.2466667+00:00

AI answer

1 answer

Restrict Release Pipeline for users

Hi, I want to restrict both build pipeline and release pipeline for users. I am able to restrict user to create and view build pipeline by following steps The user had contributor access. but i removed it from there and assigned to this new group and…

Azure DevOps
asked 2026-05-14T14:48:41.1333333+00:00
shyamal Gajjar 0 Reputation points
commented 2026-08-05T20:29:35.07+00:00
Pravallika KV 18,850 Reputation points Microsoft External Staff Moderator
1 answer

Academic Verification Issue

I am trying to verify my academic status for this upcoming school year but I am unable to. I received an offer in my email from Microsoft after the purchase of my new qualified laptop and I would like to make use of the Microsoft 365 free one year…

Community Center | Not monitored
asked 2026-08-05T20:22:30.7233333+00:00
Molly Clarissa Mazur 0 Reputation points
edited the question 2026-08-05T20:24:08.8766667+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

reinstalled W11 as new build, but cant activate

changed C: drive to larger and reinstalled. but clicked build as new ,, how can i activate ?

Windows for home | Windows 11 | Licensing and activation
asked 2026-08-05T19:13:56.1333333+00:00
jon velasquez 0 Reputation points
commented 2026-08-05T20:06:55.4466667+00:00
EmilyS726 265.1K Reputation points Independent Advisor