1,020 questions
1 answer
Windows 11 26100 specific c0000005 crash in Modern Context Menu Shell Extension (ExplorerMenu.Shell.dll)
Hello Microsoft Community Support and Developers, We recently received a high-priority health alert in our Partner Center account regarding a critical issue that is heavily impacting our users on the latest Windows 11 builds. Here is the detailed summary…
Windows development | Windows App SDK
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 6%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
subscription is disabled
the subscription is disabled although it already paid since 9-9-2026, when i try to re-active it it display 'The billing profile for your subscription has a past due balance. Settle the past due balance to reactivate your subscription. It may take up to…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,968 questions
asked
2026-09-10T05:29:59.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 44%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZM%3C/text%3E%3C/svg%3E)
Zakareia Mahmoud
0
Reputation points
answered
2026-09-10T05:30:13.96+00:00
AI answer
1 answer
Issues with GitHub Copilot training
Hi, I have completed https://learn.microsoft.com/en-us/training/paths/copilot/ and https://learn.microsoft.com/en-us/training/paths/gh-copilot-2/. Attached image shows the achievements as well. But, on top right of the page - I can see 7325/7699 XP.…
Microsoft Copilot | Other
2,110 questions
asked
2026-09-10T05:28:51.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 76%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES8%3C/text%3E%3C/svg%3E)
SreeKalathil-8720
0
Reputation points
answered
2026-09-10T05:29:04.8+00:00
AI answer
1 answer
Authenticator login
I recently lost my phone and my Authenticator app but a lot of my accounts are still connected to it. I signed into a different account on Authenticator but I can’t figure out how to sign out to get back into the original account. Do I need to reset or…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,401 questions
asked
2026-09-10T05:24:55.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 12%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Cason England
0
Reputation points
answered
2026-09-10T05:25:18.5033333+00:00
AI answer
1 answer
Validation failing at it is showing Provisioning state from previous validation
We retried the Azure Local validation after resolving the issues identified during the previous attempt. However, the validation log from the previous run appeared to be stuck at a particular stage, even though the Azure portal showed the validation as…
Azure Local
344 questions
asked
2026-08-24T15:33:00.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 22%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Akanksha
0
Reputation points
commented
2026-09-10T02:23:33.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 52%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Manasa Akula
770
Reputation points Microsoft External Staff
Moderator
1 answer
"This content is blocked. Contact the site owner to fix the issue."
How the heck do we fix this problem? How did it start? Explain who is the, "site owner". I am trying to use Copilot and no matter where I go to try to use it, I come up with the same problem.
Microsoft Copilot | Other
2,110 questions
asked
2026-03-20T03:02:50.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 36%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Scruffy
10
Reputation points
commented
2026-09-10T00:43:24.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Brad Schuh
0
Reputation points
1 answer
Is Copilot down?
Page show the following message: We are sorry, something went wrong. Please try refreshing the page in a few minutes. If the problem persists, please visit status.cloud.microsoft for updates regarding known issues. Ref A: 994211874423476F9F44A6F163563211…
Microsoft Copilot | Other
2,110 questions
asked
2026-04-07T07:21:52.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 51%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
David Wong
15
Reputation points
commented
2026-09-09T23:33:14.86+00:00
Rc
0
Reputation points
1 answer
Windows 11 Pro digital license lost after BIOS update —
Windows 11 Pro digital license lost after BIOS update — how to fix it ??
Windows for home | Windows 11 | Licensing and activation
5,249 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 37%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E8%3C/text%3E%3C/svg%3E)
1 answer
Upgrading from family plan to premium plan
I have a family plan. There is an annual special on the premium plan. If I upgrade, am I taking advantage of the reduced price. Define exactly what this means.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,886 questions
asked
2026-09-09T22:01:08.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 3%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
richard shaw
0
Reputation points
answered
2026-09-09T22:01:25.1666667+00:00
AI answer
1 answer
I just got hacked and I dont know how to get it back because they changed the login email into this is the email ******@bibimail.net that hacked me can someone help me pls
hacked by this guy ******@bibimail.net deleted my login methods
Windows for home | Windows 11 | Accounts, profiles, and login
10,008 questions
asked
2026-09-09T20:15:30.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 8%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Lucas Wickens
0
Reputation points
commented
2026-09-09T20:49:00.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
Unable to Verify Academic Status. Error Message to try again Later.
I'm trying to link my .edu email to verify my academic status so that I can take advantage of the "Ultimate College Bundle", which includes a free year of Microsoft 365 Premium1, Xbox Game Pass Ultimate, and a design your own Xbox Wireless…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,680 questions
asked
2026-09-09T20:40:57.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 14.000000000000002%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZS%3C/text%3E%3C/svg%3E)
Zunder Studios
0
Reputation points
edited the question
2026-09-09T20:43:27.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
Credentials
My credentials are no longer in my profile. how can I get them
Community Center | Discuss the Q&A site | Other feedback
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
148 questions
asked
2026-09-09T20:30:26.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 59%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Annemarie Medina
0
Reputation points Microsoft Employee
answered
2026-09-09T20:30:40.8666667+00:00
AI answer
1 answer
My rewards account was suspended, how can I contact Microsoft so I can get it back.
My microsoft reward account is suspends. I order a redeem code and its pending to delivary i very excited to claim my first redeem code Then I log back and saw my account is suspend. Can i back my account + my redeem code. I don't break any rule of…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,289 questions
asked
2026-09-04T14:53:19.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 81%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sinha King
0
Reputation points
commented
2026-09-09T20:25:31.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
Eric Liu
0
Reputation points
1 answer
I can't log into my microsoft account
I can't always log into my microdsoft account it tells me it is taking too long to log in. I would like a live agent to help me.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,027 questions
asked
2026-09-09T19:21:23.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 6%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jane Mallon
0
Reputation points
commented
2026-09-09T19:56:10.2266667+00:00
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
Enlarging print
How can I enlarge the print on incoming and outgoing documents? I cannot see anything withut a magnifying glass.? I cannot
Windows for home | Windows 10 | Accessibility
3,841 questions
asked
2026-09-09T19:04:14.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 86%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jan Clifford
0
Reputation points
commented
2026-09-09T19:41:59.8866667+00:00
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
I need to speak to a live agent -- I am having trouble logging into my microsoft account
I am having trouble logging into my microsoft account - I get a pop up message that says it is taking too long try again.
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,032 questions
asked
2026-09-09T19:24:40.3566667+00:00
Jane Mallon
0
Reputation points
edited the question
2026-09-09T19:31:47.1566667+00:00
Stefan Blom
351.1K
Reputation points MVP
Volunteer Moderator
1 answer
The Bing ‘verify your account’ feature is buggy and doesn’t work on iOS or Android
Whenever I attempt to try to redeem any sort of `Bing rewards, it redirects me to download the app when it is already downloaded and even within the app it attempts to do so. Idk why it does this on both my iOS device and my Android phone, could someone…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,289 questions
asked
2026-09-08T17:28:16.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 5%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Chinmay Narendra
0
Reputation points
edited a comment
2026-09-09T17:20:07.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 76%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sean Miles
0
Reputation points
1 answer
I want urgent helpppp plzz i forget my microsoft account password and now i unable to reseit my password because of authenticator and this app is also not installed in my android i have very imp doc saved plzzzzzzzzzzzzz helppp
I want urgent helpppp plzz i forget my microsoft account password and now i unable to reseit my password because of authenticator and this app is also not installed in my android i have very imp doc saved plzzzzzzzzzzzzz helppp
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,401 questions
asked
2026-09-09T17:10:02.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 83%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUT%3C/text%3E%3C/svg%3E)
utkar tiwa
0
Reputation points
answered
2026-09-09T17:10:21.1066667+00:00
AI answer
1 answer
Teams for Mac suppresses guitar audio despite High Fidelity Music Mode — browser works correctly
Problem description: I use Microsoft Teams for online guitar lessons. My established setup has worked correctly until very recently, but the Teams Mac desktop application has suddenly started completely suppressing guitar audio while transmitting speech…
Microsoft Teams | Microsoft Teams Free | Calls
Microsoft Teams | Microsoft Teams Free | Calls
Real-time voice or video communication between users on mobile devices or computers
437 questions
asked
2026-09-09T16:54:28.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 99%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jamie
0
Reputation points
answered
2026-09-09T16:54:49.9666667+00:00
AI answer
1 answer
Repeated Authentication Sign In Requests
I have recently received several Microsoft Authenticator requests to sign in that I did not instigate. Is this a security issue or something else?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,401 questions
asked
2026-09-09T16:37:10.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 16%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Davis Rushing
0
Reputation points
answered
2026-09-09T16:37:27.6+00:00
AI answer