437 questions with Microsoft Teams | Microsoft Teams Free | Calls tags

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Skype service is blocked for no reason

Good afternoon. My Skype is blocked. I couldn't make an important call today. I received a message: "You just tried to call a number. We're sorry. Unfortunately we weren't able to connect your call. Account is blocked." I urgently request that…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-09-10T22:37:18.0066667+00:00
Oleg Smirnov 0 Reputation points
1 answer

Teams for Mac suppresses guitar audio despite High Fidelity Music Mode — browser works correctly

Problem description: I use Microsoft Teams for online guitar lessons. My established setup has worked correctly until very recently, but the Teams Mac desktop application has suddenly started completely suppressing guitar audio while transmitting speech…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-09-09T16:54:28.4366667+00:00
Jamie 0 Reputation points
answered 2026-09-09T16:54:49.9666667+00:00

AI answer

6 answers One of the answers was accepted by the question author.

Teams Test Mic and Speaker Not Working — Known Issue?

Is anyone else having problems with the Test mic and speaker function in the Microsoft Teams desktop app? I’m using a headset and it works perfectly with YouTube and other audio, but the Teams test isn’t working. I also tried a different pair of…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-22T13:27:49.8766667+00:00
Mari A 45 Reputation points
answered 2026-09-08T23:23:39.32+00:00
Don Grassmann 0 Reputation points
2 answers

Updating Billing Info

I need to make a Skype call. I am asked to update my billing info in order to activate my Skype credit. Tried many times via Edge and private browsing to update my billing info address but each time get error message.

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-09-07T14:36:39.6166667+00:00
Fred Behar 0 Reputation points
answered 2026-09-07T14:40:45.98+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
3 answers One of the answers was accepted by the question author.

CAMERA MIGHT BE BLOCKED

My laptop show error message as Check your camera privacy switch and remove anything blocking the camera lens. I am unable to join a video call class session Moved from Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-02-23T16:15:14.8833333+00:00
Barbara Nakito 20 Reputation points
commented 2026-09-04T13:47:22.2966667+00:00
JuliaMarvin 22,275 Reputation points Volunteer Moderator
2 answers

Is there a call in option with TEAMS?

Is there an option for participants to call in?

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-09-02T21:03:53.72+00:00
Joan Lewis 0 Reputation points
answered 2026-09-02T21:12:28.1066667+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
2 answers

cannot reactivate skype credit

when i try to reactivate mx dad's 'inactive skype credit' by clicking on "reactivate credit" at https://calling.web.skype.com/account/credit_reactivation i am told "There was an issue processing credit reactivation, because your billing…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-09-02T20:42:08.62+00:00
marc dusud 0 Reputation points
answered 2026-09-02T20:59:29.2666667+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
3 answers One of the answers was accepted by the question author.

MS Teams, Green Screen option/ toggle disappeared

Somehow the green screen feature is not present anymore in my MS Teams. I followed all the how to enable documentation, but the option is simply not there. How can I get it? Here are some information that I have seen asked on a similar thread that did…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-06-21T08:34:29.7166667+00:00
Enrico Stark 40 Reputation points
commented 2026-08-29T08:38:35.9466667+00:00
Enrico Stark 40 Reputation points
1 answer

I have leftover Skype credit in team. However I can’t use as billing address is required to update which I did.

I have left over Skype credit in team. When I try to call, suddenly message came out as I need to update billing address. I did update but it still same stage come out and I still can’t call at all. I searched web to sort out but none of them are sort…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-28T22:53:35.7833333+00:00
Masanori Nishimura 0 Reputation points
answered 2026-08-28T23:29:35.3866667+00:00
EmilyS726 264.6K Reputation points Independent Advisor
2 answers

Speaker is not functioning correctly while Testing Mic and Speaker in Microsoft Team

Hello , Please not my Speaker is not functioning correctly while Testing Mic and Speaker in Microsoft Team. How to resolve this ? Attaching reference doc for your quick analysis. Regards TB

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-28T08:28:40.17+00:00
TATBHAT 5 Reputation points
answered 2026-08-28T12:06:40.0533333+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
1 answer

Cannot receive calls in teams

All calls are bounced while in teams. I cannot receive but I can make calls.

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-26T11:18:26.9966667+00:00
amy zufall 0 Reputation points
edited an answer 2026-08-26T20:03:04.2833333+00:00
Haytham-C 5,130 Reputation points Microsoft External Staff Moderator
3 answers

What service has replaced Skype

My legacy Skype credit has now been exhausted and I want to continue to use a service similar to the Skype-to-phone. What options are there?

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-21T11:26:10.6333333+00:00
Craig Naude 0 Reputation points
answered 2026-08-21T23:35:25.3466667+00:00
EmilyS_726 27,470 Reputation points Volunteer Moderator
2 answers

how to use skype dial pad

how to use skype dial pad to make an international phone call to a landline

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-16T23:22:23.69+00:00
Natalia Corrales 0 Reputation points
answered 2026-08-16T23:58:22.13+00:00
EmilyS726 264.6K Reputation points Independent Advisor
2 answers

My camera and voice is not working.

I cannot get my camera and voice to work. I have never had this problem previous. I followed all instructions but to no avail. Please advise. Thank you!

Microsoft Teams | Microsoft Teams Free | Calls
asked 2025-12-29T18:02:46.0866667+00:00
Lynn H 5 Reputation points
commented 2026-08-15T14:52:52.0466667+00:00
Rajwant Virk Rajwant Kaur 0 Reputation points
2 answers

Cannot update billing address in order to access Skype keypad

My Skype credit was transferred to Teams, and I can see that there is a credit. But Teams is insisting that I update my billing address. Whenever I try to do so, I get the same error message that, “It’s not you, it’s us” and that Microsoft cannot process…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-14T19:46:34.5+00:00
Steve Long 0 Reputation points
answered 2026-08-14T20:53:28.7+00:00
EmilyS726 264.6K Reputation points Independent Advisor
2 answers

Teams app on android doesn't ring

All I could find was Check Teams notifications Teams → profile picture → Notifications Make sure notifications are enabled. Open the Calls notification settings and make sure sound is enabled. Microsoft specifically lists calls as a Teams mobile…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-10T18:32:56.38+00:00
Hao 0 Reputation points
commented 2026-08-13T00:59:09.2933333+00:00
Hao 0 Reputation points
1 answer

My contact keeps sending messages, but no one can receive?

Why cannot my sender send a message? She keeps on messaging all her contacts, but no one cannot receive her message. @ ms teams

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-11T04:42:53.8866667+00:00
MAJO IC 0 Reputation points
commented 2026-08-12T00:22:27.9+00:00
Chloe-V 12,610 Reputation points Microsoft External Staff Moderator
4 answers

Test Call option is missing from Consumer version of Teams

I was shocked to find out I can't make a test call in the consumer version of Teams. Does Microsoft have any advice on any other way to make a test call. Or is some provision for this basic requirement going to be made for consumers? I am a paid up…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2025-08-12T12:04:56.11+00:00
CPR 15 Reputation points
commented 2026-08-10T21:12:04.5066667+00:00
Steve Dickson 0 Reputation points
2 answers

Microsoft 365 Premium Account Unable to Access Teams Interpreter Feature

Hello Microsoft Support, I am a Microsoft 365 Premium subscriber using a personal Microsoft account and I am trying to use the Interpreter feature in Microsoft Teams. After reviewing the Microsoft documentation for Teams Interpreter and Language…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-09T15:06:06.9733333+00:00
Cikal Gemilang Abadi 0 Reputation points
answered 2026-08-10T05:59:25.7666667+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
2 answers

Child's voice silenced during Teams video call

Hello, Members of my family use Microsoft Teams to have group videocalls. My niece, who is a few years old, will often participate along with her parent. She has a high-pitched voice characteristic of her age group. Sometimes, when she speaks, her sound…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-09T18:52:22.9466667+00:00
James Pawlowicz 0 Reputation points
answered 2026-08-09T19:21:54.8433333+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator