Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,790 questions
1 answer
Alphanumeric Sender ID the SMS fails to send
I have been Approved for a Alphanumeric Sender ID which is HomeHeatHub but when using this Alphanumeric Sender ID the SMS fails to send. I'm using the Connector Azure Communication Services SMS in SharePoint list Power Automate. I read something about…
Azure Communication Services
asked
2026-08-05T20:07:58.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 42%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
stewart sayers
0
Reputation points
commented
2026-08-25T23:17:13.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 55.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Abhinaba Das
115
Reputation points Microsoft External Staff
Moderator
1 answer
How to Get Azure Account Fixed
I am having trouble with Azure. I tried a while back to get an account to learn on. I have deleted all the tenants and can't use the account anymore. It is really messed up and unusable. I don't know how to fix it. Is there anyway someone at…
Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
743 questions
asked
2026-08-25T22:49:59.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 45%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
redjr0873
0
Reputation points
answered
2026-08-25T22:50:14.8466667+00:00
AI answer
1 answer
Account management: work email access issue
How to restore my achievements from my previous work email? I have completed plenty of courses in Microsoft.Learn with my old work email, how can I get them back?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,692 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
1 answer
How to get rid of primary user on my PC who has deceased.
My husband was the primary user of my current PC and died. I am now paying a personal subscription to Microsoft. However, I seem to be blocked from downloading any pics from my iphone to my PC. Also I still seem to have 2 Microsoft accounts running. …
Windows for home | Windows 10 | Security and privacy
17,564 questions
asked
2026-08-25T21:48:30.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 57.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Judy Harvie
0
Reputation points
commented
2026-08-25T22:22:51.2833333+00:00
EmilyS726
264.6K
Reputation points
Independent Advisor
1 answer
Not receiving the code to verify my account on the Authenticator app
Microsoft shows the number on email to verify on the app but the authenticator isn’t responding, how do I deal with this
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,404 questions
asked
2026-03-27T09:42:34.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 83%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rethabile Thekiso
15
Reputation points
commented
2026-08-25T22:03:34.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 66%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
liliana fandiño
0
Reputation points
1 answer
Plan My Day Agent Source Material
The description as to what the Plan My Day agent accesses is somewhat vague. Can you please clarify what is accessible? For example, can it directly access Planner or To Do or only notifications that come from those applications to my Outlook? Clarity…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,697 questions
asked
2026-08-25T21:30:44.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 16%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Matthew Levi
0
Reputation points
answered
2026-08-25T21:30:59.88+00:00
AI answer
1 answer
my outlook email is hacked
my email is hacked. i have had several contacts reach out because they received emails asking for gift cards. any help i can get to resolve this?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,508 questions
asked
2026-08-25T18:38:11.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 68%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Michael Gilchrist
0
Reputation points
commented
2026-08-25T20:03:11.2466667+00:00
EmilyS726
264.6K
Reputation points
Independent Advisor
1 answer
Writing a new document in WORD
I'm trying to write a new document in WORD but it won't let me. I can't even modify an already existing WORD document. What's going on?
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,896 questions
asked
2026-08-25T19:12:25.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 72%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Donna
0
Reputation points
commented
2026-08-25T19:20:29.11+00:00
Stefan Blom
351.1K
Reputation points MVP
Volunteer Moderator
1 answer
Unauthorized charge
I noticed a charge on my credit card for Microsoft 365 renewal of $99.99 on my credit card. I didnt authorize this and my Microsoft account is showing no payment activity. How do I get this refunded?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,886 questions
asked
2026-08-25T17:34:38.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Michael Vash
0
Reputation points
commented
2026-08-25T18:12:04.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
BGP routing protocol suddenly stopped working.
BGP routing protocol suddenly stopped working. We configured 2 IPSec tunnels between Azure and On premise FTDs, to share routing information enabled BGP, everything was working good until last Saturday(Aug/22/2026). Are you aware of any changes in…
Azure Virtual Network
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.
3,160 questions
asked
2026-08-25T17:52:07.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 12%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOA%3C/text%3E%3C/svg%3E)
Ochoa, Antonio
0
Reputation points
answered
2026-08-25T17:52:29.4466667+00:00
AI answer
1 answer
Sign in issue
What do you do when you request a code and Microsoft doesn't send one via email? I can't use any of the other means. Also, how does one get a security key to insert into a USB port? I set up a six digit number to sign in with but that box…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,508 questions
asked
2026-08-25T17:21:31.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 67%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Bill Kneitinger
0
Reputation points
answered
2026-08-25T17:21:53.98+00:00
AI answer
1 answer
Home and Student 2023
Can I share Home and student with another person or is it for one laptop?
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,305 questions
asked
2026-08-25T15:27:47.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Cynthia Leisy
0
Reputation points
edited the question
2026-08-25T17:02:17.6666667+00:00
Gérard Oomens
131.2K
Reputation points
Volunteer Moderator
1 answer
How do I choose Hebrew as a text option inside a Word document?
I want to use Hebrew in a Word document without changing all of my display settings to Hebrew (I've done that already). How do I manage this, please?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,700 questions
asked
2026-08-25T16:46:42.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 99%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
SL Goldstein
0
Reputation points
answered
2026-08-25T16:46:59.9266667+00:00
AI answer
1 answer
Microsoft keeps downloading wrong MS Offfice from what I purchased
I install the MS Home office 2024 one time purchase, no subscription with MS office, excel and powerpoint and it keeps installing MS office, excel, powerpoint, teams and one note and also requires a 365 subscription. I just want what I paid for with NO…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,305 questions
asked
2026-08-24T17:29:06.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 74%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
N Peterson
0
Reputation points
commented
2026-08-25T16:31:01.7+00:00
N Peterson
0
Reputation points
1 answer
Sign in troubles
Hello, I was hacked on snapchat, and I had changed my password so I could avoid being hacked on my microsoft account. Due to the fact I was going through and changing everything. But when I did a factory reset on my pc, I tried signing in my main…
Windows for home | Windows 11 | Accounts, profiles, and login
10,011 questions
asked
2026-08-23T19:07:09.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
️ ️gavi
5
Reputation points
commented
2026-08-25T16:08:13.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 11%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gaston Robitaille
0
Reputation points
1 answer
Unable to log into my Xbox account
I can’t access my Xbox account it’s saying I don’t have enough information to prove I am the the owner when I am I’ve tried multiple times to log in but as a no longer have access to my old phone number I can’t prove that it is me
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,404 questions
asked
2026-08-25T14:58:49.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 37%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jake Mckerron
0
Reputation points
commented
2026-08-25T15:00:44.83+00:00
Jake Mckerron
0
Reputation points
1 answer
how to set up microsoft authenticator on phone and passkeys
how to set up microsoft authenticator on phone and passkeys
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,404 questions
asked
2026-05-19T14:50:05.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 32%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
Heather Hernandez (iTalent Corporation)
10
Reputation points Microsoft External Staff
commented
2026-08-25T13:51:59.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 37%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
thomas shutt
0
Reputation points
1 answer
Authenticator not working
Whether I sign in via password or via code for Authenticator, the my login always fails. Yet it seems I am logged in.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,404 questions
asked
2026-08-25T13:27:23.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 85%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Chris Lawrie
0
Reputation points
answered
2026-08-25T13:27:38.5766667+00:00
AI answer
1 answer
False Positive - WhatsMinerTool 9.2.5 flagged as Trojan
Hello Microsoft Security Response Center, I am reporting a false positive that affects our legitimate production software. The WDSI submission portal returns an error when I try to submit, so I am escalating through MSRC. --- File Information…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
740 questions
asked
2026-08-25T08:31:56.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 94%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQ%3C/text%3E%3C/svg%3E)
Q 大
0
Reputation points
edited the question
2026-08-25T13:11:58.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,275
Reputation points
Volunteer Moderator
1 answer
Problem with authentificator
I logged into my account in the authenticator on my new phone. It should have Rockstar, but it’s not there. I can’t log in to the Rockstar account because it asks for a code, but that code isn’t in the account. Support says to contact the creators of the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,404 questions
asked
2026-08-25T13:05:23.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 31%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Юлия Богданова
0
Reputation points
answered
2026-08-25T13:05:51.59+00:00
AI answer