Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,401 questions
1 answer
i cant login to authenticator because it requires a code from authenticator
i am logged out of authenticator. when i try to login it requests a code from authenticator. but i cant get into authenticator
Microsoft Security | Microsoft Authenticator
asked
2026-09-03T14:11:57.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 40%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Riccardo Robutti
0
Reputation points
answered
2026-09-03T14:12:13.06+00:00
AI answer
1 answer
Can I get Microsoft's free Xbox Gamepass for 3 months without ANY payment method?
Hey, just wondering if there is any way that I can use the 3 month included gamepass without any payment method as I am not still the age and I would not like to disturb my parents, so if there is any way to get the free gamepass for 3 months please do…
Windows for home | Windows 11 | Gaming
5,316 questions
asked
2026-09-03T11:15:38.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 94%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aadish sankar sahu
0
Reputation points
commented
2026-09-03T13:33:35.6466667+00:00
Bulldog
4,315
Reputation points
1 answer
Missing Accounts Upon Transfer via Microsoft Authenticator
When I transferred accounts from my old device to my new device, I noticed the transfer never went through, requiring me to re-add them myself.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,401 questions
asked
2026-09-03T12:18:19.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 2%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bonaventure Bonnies
0
Reputation points
answered
2026-09-03T12:18:36.87+00:00
AI answer
1 answer
Microsoft for Startups verification failed – Program Support option missing
My Microsoft for Startups business verification failed, and the documented “Get program support” option is missing from my Azure portal. I would like to request a manual verification review and securely provide the required business documentation to…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,639 questions
asked
2026-09-03T11:50:32.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 37%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAQ%3C/text%3E%3C/svg%3E)
ABDULHADI QASIM
0
Reputation points
answered
2026-09-03T11:50:48.21+00:00
AI answer
1 answer
Unable to receive verification code and ACSR form repeatedly fails
I am locked out of my account because SMS verification codes are not being delivered to my phone, and the system shows an error that the verification method is not working. My backup recovery email has also disappeared from the sign-in options. I know my…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,506 questions
asked
2026-09-03T10:57:26.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 88%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tiago Dos Anjos
0
Reputation points
answered
2026-09-03T10:57:47.4633333+00:00
AI answer
1 answer
Azure for Students verification already used but no subscription created
Hello, My Microsoft account (******@yahoo.com) was verified for Azure for Students. When I try to verify again, I receive the message: "This email account has already been used for verification this year." However: Azure Education says it…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,680 questions
asked
2026-09-03T06:59:08.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 87%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOY%3C/text%3E%3C/svg%3E)
Ouokanouon Yves Valere ZOH
0
Reputation points
edited the question
2026-09-03T08:14:56.88+00:00
TP
163.1K
Reputation points
Volunteer Moderator
1 answer
Outlook.com intermittently not receiving emails from multiple legitimate senders
My Outlook.com address is intermittently failing to receive emails from multiple unrelated legitimate senders. The missing emails do not appear in my Inbox, Junk, Deleted Items or Outlook.com on the web. This has occurred with multiple unrelated…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,666 questions
asked
2026-09-03T05:30:01.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 72%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Helen Taylor
0
Reputation points
answered
2026-09-03T05:30:19.73+00:00
AI answer
1 answer
How to sign the authenticator app that has been signed out?
I want to sign in my Microsoft account, but they ask for the authenticator code which I can't have it because of it signed out. every time I want to sign up, the ask the code. even when I want to sign in back the app, the ask the code too. its kind a…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,401 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 2%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 32%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
My acc was stolen help
My Xbox acc was taken away from me a few years ago and has not been played on since the first user name was Coolliljayman and it is XTRA IS A QT now they changed my email and password also the phone number so I can not log into the account the old email…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,666 questions
asked
2026-09-03T04:33:41.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 32%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
꧁ঔৣ☬✞𝓓𝖔𝖓✞☬ঔৣ꧂ ✞
0
Reputation points
answered
2026-09-03T04:33:57.7033333+00:00
AI answer
1 answer
how do i speak with a live person
I unsubscribed from auto renew last year and was still billed. i want to speak with a live agent about a refund
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,885 questions
asked
2026-09-03T01:11:47.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 6%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sharon Morley
0
Reputation points
answered
2026-09-03T01:12:00.65+00:00
AI answer
1 answer
Request for Guidance on Azure Security, Access Recovery, and Incident Prevention
Hello, We recently had a hacking incident where a malicious actor was able to access one of our administrator's computer. Unfortunately, that device has our azure global admin account saved and it was extracted from the device. The malicous actor…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,162 questions
asked
2026-09-03T00:58:40.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 45%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jester Bojorque
250
Reputation points
answered
2026-09-03T00:59:02.81+00:00
AI answer
1 answer
I have an old email that I no longer have access to, and someone else is trying to access it. How do I delete the email address?
Hello, I have an old email address I can no longer access. An identity thief (from Egypt is accessing it), how can I permanently delete the email address? It is an MSN.com address. Any help would be appreciated. Thanks.
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
740 questions
asked
2026-09-03T00:49:24.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 2%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
George Belsky
0
Reputation points
answered
2026-09-03T00:49:37.4333333+00:00
AI answer
1 answer
Retrieve usage metrics
Hi All, I’m looking to create a Viva Insights report for Copilot usage in our environment and integrate the available data with Power BI so that we can build and schedule a recurring report. I would like to understand what Copilot usage metrics and data…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,695 questions
asked
2026-09-03T00:19:44.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 7.000000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Glenn Maxwell
14,186
Reputation points
answered
2026-09-03T00:20:06.3633333+00:00
AI answer
1 answer
Slides on a downloaded ppt contain scrambled letters
I purchased Microsoft 365 today. My earlier version was outdated. I attempted to download a ppt presentation from a website only to find the letters on most of the slides scrambled. How can this be fixed?
Microsoft 365 and Office | PowerPoint | Other | Other
Microsoft 365 and Office | PowerPoint | Other | Other
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
154 questions
asked
2026-09-02T23:04:05.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 57.99999999999999%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
James Parrish
0
Reputation points
commented
2026-09-02T23:18:42.3733333+00:00
John Korchok
235.9K
Reputation points
Volunteer Moderator
1 answer
copilot greyed out in outlook
I subscribe to Microsoft 365 Premium, but copilot is greyed out in outlook
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,627 questions
asked
2026-09-02T21:58:19.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 49%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Robert Griffiths
0
Reputation points
commented
2026-09-02T22:56:07.07+00:00
Hal Hostetler MVP-Outlook
12,011
Reputation points MVP
Volunteer Moderator
1 answer
when will the next Office Home & Business come out after 2024?
when will the next Office Home & Business come out after 2024?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,065 questions
asked
2026-09-02T22:55:07.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 30%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
t c
0
Reputation points
answered
2026-09-02T22:55:15.8066667+00:00
AI answer
1 answer
how to add a person to our subscription
how do I add another person to my office 365 subscription?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,026 questions
asked
2026-09-02T22:54:42.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 31%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michael Brennan
0
Reputation points
answered
2026-09-02T22:54:55.5366667+00:00
AI answer
1 answer
how to unsubscribe to Authenticator Premium?
I no longer need or want Authenticator Premium. I'm trying to stop paying yearly for things I no longer want.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,401 questions
asked
2026-09-02T22:51:39.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 46%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECY%3C/text%3E%3C/svg%3E)
carl yaffey
0
Reputation points
answered
2026-09-02T22:51:53.0033333+00:00
AI answer
1 answer
Azure Certification Not Visible on Microsoft Learn Profile
Hello Microsoft Certification Support, I recently passed my Azure certification exam, but the certification is not yet visible on my Microsoft Learn profile. Could you please check my certification record and help resolve the issue? I can provide my exam…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,680 questions
asked
2026-09-02T17:43:32.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 87%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
HEERA
0
Reputation points
commented
2026-09-02T22:10:59.78+00:00
Julian Sharp
42,721
Reputation points
1 answer
Lower costs for Microsoft 365 w/o Publisher?
Will the cost for Microsoft 365 go down since we are not receiving Publisher any longer? This was a valuable software that will no longer be available as part of the 365 package. Since we are receiving less, will we be paying less?
Microsoft 365 and Office | Publisher | Other
Microsoft 365 and Office | Publisher | Other
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
205 questions
asked
2026-09-02T21:48:59.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 26%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPF%3C/text%3E%3C/svg%3E)
Pat Fontana
0
Reputation points
answered
2026-09-02T21:49:09.1933333+00:00
AI answer