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CoPilot wiped clean from lastest update

CoPilot and what we were working on were completely wiped out. How do I restore it

Microsoft Copilot | Windows Copilot | App
asked 2026-09-10T11:01:17.3+00:00
Wendy Fleming 0 Reputation points
answered 2026-09-10T11:01:33.6433333+00:00

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1 answer

Restored Outlook Folders Are Empty – Years of Emails Missing

Hello. I need urgent help recovering missing emails from my Hotmail account.Three important folders were somehow moved into Deleted Items. I restored the folders successfully, but they came back completely empty. The folders contained several years of…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T10:59:47.74+00:00
Ertan Siddiqui 0 Reputation points
answered 2026-09-10T11:00:04.3533333+00:00

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1 answer

Carnt get my emails

I bought a new apple phone about 3 weeks ago and carnt get my emails as my husbands email address keeps coming up I carnt remove this and I don’t know the password my husband passed away 27/11/23 I’m finding this very stressful as I’ve got emails from my…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T10:09:33.08+00:00
tina Gray 0 Reputation points
answered 2026-09-10T10:09:46.55+00:00

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1 answer

How to create a personal email account

I want to use a external to Microsoft email account using outlook

Outlook | Web | Outlook.com | Email
asked 2026-09-10T09:28:35.5433333+00:00
Alan Brown 0 Reputation points
answered 2026-09-10T09:28:48.9233333+00:00

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1 answer

Current year emails automatically moved to deleted items folder

Yesterday, I opened Outlook to review my emails, but the application was not rendering properly. I closed it and reopened it. After reopening, I noticed that only emails from 2025 were visible in my Inbox, while all current emails from 2026 had…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-10T09:19:57.6+00:00
Rajkumar V 0 Reputation points
answered 2026-09-10T09:20:13.93+00:00

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1 answer

Register hardware account issue

Dear sir, We ran into the following problem during hardware account registration. Could you please help investigate? Thanks! Microsoft runs on trust**. We engage in a rigorous set of evaluation and certification processes; as a result your request was…

Microsoft Partner Center | Other
asked 2026-09-10T08:38:23.8066667+00:00
Jacky Wang 0 Reputation points
answered 2026-09-10T08:38:37.7933333+00:00

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1 answer

How to fix Phonelink automatically turning off the "Use phone as connected camera" option wheh I turn it on.

Im using a POCO x6 pro and before I updated the phonelink in my pc, the use as connected camera option used to work. I used to use it all the time as a webcam. But when I reset my pc and needed to use it again, I tried to open it but it kept on closing…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-09-10T07:07:43.0466667+00:00
Drian 0 Reputation points
answered 2026-09-10T07:08:04.23+00:00

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Windows 11 26100 specific c0000005 crash in Modern Context Menu Shell Extension (ExplorerMenu.Shell.dll)

Hello Microsoft Community Support and Developers, We recently received a high-priority health alert in our Partner Center account regarding a critical issue that is heavily impacting our users on the latest Windows 11 builds. Here is the detailed summary…

Windows development | Windows App SDK
asked 2026-09-10T06:52:52.9+00:00
ShengYu 20 Reputation points
edited the question 2026-09-10T07:05:06.9866667+00:00
ShengYu 20 Reputation points
1 answer

get back microsoft points?

my little brother was messing around on my laptop and found the sweepstakes page where you can redeem points for a brand new Xbox Series X. he thought that every time he redeemed entries to win the xbox, that he would actually get an xbox. as you can…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,284 questions
asked 2026-09-10T06:32:58.96+00:00
Mitch h 0 Reputation points
answered 2026-09-10T06:33:13.8333333+00:00

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subscription is disabled

the subscription is disabled although it already paid since 9-9-2026, when i try to re-active it it display 'The billing profile for your subscription has a past due balance. Settle the past due balance to reactivate your subscription. It may take up to…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,969 questions
asked 2026-09-10T05:29:59.8633333+00:00
Zakareia Mahmoud 0 Reputation points
answered 2026-09-10T05:30:13.96+00:00

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1 answer

Issues with GitHub Copilot training

Hi, I have completed https://learn.microsoft.com/en-us/training/paths/copilot/ and https://learn.microsoft.com/en-us/training/paths/gh-copilot-2/. Attached image shows the achievements as well. But, on top right of the page - I can see 7325/7699 XP.…

Microsoft Copilot | Other
asked 2026-09-10T05:28:51.8+00:00
SreeKalathil-8720 0 Reputation points
answered 2026-09-10T05:29:04.8+00:00

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1 answer

Authenticator login

I recently lost my phone and my Authenticator app but a lot of my accounts are still connected to it. I signed into a different account on Authenticator but I can’t figure out how to sign out to get back into the original account. Do I need to reset or…

Microsoft Security | Microsoft Authenticator
asked 2026-09-10T05:24:55.4333333+00:00
Cason England 0 Reputation points
answered 2026-09-10T05:25:18.5033333+00:00

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1 answer

Recover my MS surface laptop studio

I have a MS Surface Laptop Studio and it runs all kind of login issues these day. After working with MS support, it ended up starting up with "Boot error: Couldn't find a bootable operating system. Check the boot configuration to try to fix this:…

Windows for home | Windows 11 | Recovery and backup
asked 2026-09-10T04:43:14.7133333+00:00
Xiao Wen 0 Reputation points
answered 2026-09-10T04:43:28.4133333+00:00

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1 answer

Double up account

Hi Team, I've realised I'm being double charge for my microsoft 365 subscription. Please see list below, I have a OneDrive Personal account, but I've been double charged. Please see below list taken from my credit card statement. How can I Cancel the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-10T04:15:59.0866667+00:00
Alba Barroso 0 Reputation points
answered 2026-09-10T04:16:17.7166667+00:00

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1 answer

How to change filter setting in bottom status bar in outlook 2016

In the outlook app (2016 version) the filter applied to the folder list, displays the number items in each folder when selected. But, further down the list there is a change in the account details and that filter setting does not follow the new account…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-10T02:04:18.4366667+00:00
John Illy 0 Reputation points
answered 2026-09-10T02:04:34.1166667+00:00

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1 answer

my account i can't sign in with it in edge and copilot or xbox account i think i have been hacked

my Microsoft account i have the email and the password but when i try to sign in with it on edge or Copilot or Xbox account to play minecraft it can't sign in and redirected me to another page to send a code to a hacker email

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T00:46:32.31+00:00
mohamed saeed 0 Reputation points
answered 2026-09-10T00:46:52.2833333+00:00

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1 answer

How to Fix LAPS Password Not Displaying

Some laptops with in org that have been provisioned with autopilot do not show laps password, but others do. What's the cause of this and what's the solution? Thank you.

Microsoft Security | Windows Autopilot
asked 2026-09-09T23:25:09.2533333+00:00
Henry Zhang 0 Reputation points
answered 2026-09-09T23:25:23.68+00:00

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1 answer

Unknown Charge

On 09/09/26. I have a charge on my credit card ending in #...3563 with a description of Microsoft-G183514079 and have been charge amount of $791.87. What was it for?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-09T22:58:10.5433333+00:00
Kent Steves 0 Reputation points
answered 2026-09-09T22:58:26.85+00:00

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1 answer

Upgrading from family plan to premium plan

I have a family plan. There is an annual special on the premium plan. If I upgrade, am I taking advantage of the reduced price. Define exactly what this means.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-09T22:01:08.08+00:00
richard shaw 0 Reputation points
answered 2026-09-09T22:01:25.1666667+00:00

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1 answer

PlaNNER subscription

was notified that my trial subscription of "planner" expires this month. I want to cancel it, but it does not appear in my list of subscriptions. How do I cancel?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-09T21:49:11.4666667+00:00
Ken Perreault 0 Reputation points
answered 2026-09-09T21:49:26.5166667+00:00

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