Building and customizing solutions using Microsoft 365 Copilot APIs and tools
Co-pilot not responding to requests right now
I've received this message all day today -- I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit. I've received it on my chrome and safari browser on my macbook as well as the app on my macbook and my iphone.
Microsoft Copilot | Microsoft 365 Copilot | Development
MS EXCEL VERSION 2.113.5
Using MS Excel v2.113.5; Can not save ANY excel files on IOS v 26.6; the tablet dialog box says "saving [file name] working on it." but does not respond. Can not export or print as PDF. Only option is to use Microsoft Online which is not…
Microsoft 365 and Office | Excel | For business | iOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
How to fix microsoft defender icon
I have an active Microsoft 365 account. When I click on the Microsoft Defender icon on the bottom tab on my laptop, I get a notification that asks me to subscribe to Microsoft 365, start a trial or sign in to my account. When I choose sign in it shows a…
Microsoft 365 and Office | Microsoft 365 Defender | Other | Other
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
Excel (64 bit) never exceeds 2GB of memory usage
I use Excel extensively for doing data analysis (because I don't have access to SQL/PowerBI or similar tools) and have to deal with large data files and doing calculations on them. My prior work system had 32GB of RAM on an i7 processor. My new work…
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Office 365 Asks for Wrong Credentials ("Choose a way to sign in")
Whenever I'm asked to "approve the request by using the Microsoft app", the password, email, and text options are always those of my wife, the only other profile on our PC. I've tried changing my password and reinstalling Microsoft 365 with the…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
License key watermark on windows 10 with no reinstall or hardware changes
This computer has been operational for many years and suddenly is requesting a license key. We don't know how to proceed from here. It is a windows 10 pro. The third error code when trying to enter a product key is "0xc0000022" Restarting the…
Windows for home | Windows 10 | Licensing and activation
Trying to login and update license
Hello, I'm trying to update my license with your office and won't let me.
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Azure portal login issue
Hello, I have a personal Azure account with a "Pay-as-you-go" subscription that I have successfully used for several years. I last logged in successfully a few months ago and haven't accessed the portal since. Now, when I try to log in, I am…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How to stop display from dimming everything but the window one is working with??
Hey! Running Windows 11 Home on an HP Omnibook 5 laptop. I somehow enabled a setting that dims the screen behind the window (active window) I am working with. How to stop this, UN-able this setting, I cannot find it!
Windows for home | Windows 11 | Display and graphics
Email account outlook.com is offline
How to fix email outlook.com account which is offline
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
I am the only Global Administrator for our Microsoft 365 tenant. I am locked out of the admin
The only Global Administrator, [Moderator note: Personally Identifiable Information removed]@sfsmidir.is, is locked out because SMS MFA verification fails. [Moderator note: Personally Identifiable Information removed]@sfsmidir.is can sign in but has no…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
live customer service
My husband was the original subscriber for Microsoft 365 and other products for decades. I had access through his account. He passed away 05/27/2026. Now I am unable to utilize (create, edit) my Word documents. I don't know if it was due to Word needing…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Free Outlook not working on Mac Tahoe 26.7
I am on a Macbook Pro running Tahoe 26.7. I woke up and my outlook client looks completely different and is offline. If i try to bring it back online, it asks me to either sign in with an office 365 subscription or start a free trial. I have uninstalled…
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
Captions with pictures
How do I add captions that stay with pictures in word?
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
How to get Copilot subscription without MS 365
Running Windows 11. Adding MS 365 is a non-starter. I would lose Access database and MS Publisher apps. For security reasons I retain Outlook (Classis) app running against POP email account, and do not need or want cloud services, again for security…
Microsoft Copilot | Other
Wrong Time Zone Autonomically changes
I have a user whose time zone keeps reverting to CST even though he's physically in EST. He travels for work and was recently in Mexico, returning this week — the issue started shortly after he got back. I've already confirmed: Time zone is set to…
Windows for business | Windows Client for IT Pros | User experience | Other
AI answer
SharePoint SE KB5002908: The workflow does not start automatically
Symptoms We have migrated SharePoint site collections from legacy environments (SharePoint 2013 / 2016 / 2019) to SharePoint Server Subscription Edition (SE). Everything was running smoothly until we installed a recent Cumulative Update (CU). Following…
Microsoft 365 and Office | SharePoint Server | For business
A family of Microsoft on-premises document management and storage systems.
Access to xbox account
Hi, I am having issues logging into my old xbox account I have moved from Ireland to the US and now i cant log in. I have no access to the email linked to it as cant reset the password without phone number which is also gone since i moved to the US. All…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Installation de Microsoft Office Famille 2024 impossible (sur PC)
Bonjour, Je viens d'acheter une licence Office Famille 2024 le 03/09/2026 mais je ne parviens pas à l'installer sur mon PC car je pense que la version Office Professional qui y était installée jusqu'à aujourd'hui (à laquelle je n'ai désormais plus accès)…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Problem with my computer connecting to the internet
Hi Microsoft, I'm having a problem with my computer and connecting to the internet. It only connects to my private internet at home and the internet at my workplace. Other than that, it won't connect to anything. I can't connect to free Wi-Fi at the…