Office 365 Asks for Wrong Credentials ("Choose a way to sign in")

Dennis Kennedy 0 Reputation points
2026-09-17T21:23:19.1533333+00:00

Whenever I'm asked to "approve the request by using the Microsoft app", the password, email, and text options are always those of my wife, the only other profile on our PC. I've tried changing my password and reinstalling Microsoft 365 with the assistance of a Microsoft support person, but nothing helps.

Microsoft 365 and Office | Other
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