169,293 questions with Outlook-related tags

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2 answers

remove a nickname that has appeared with my email address

A nickname has appeared with my email address which I didn't ask for and must remove.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-04T05:12:23.86+00:00
John McCormack 0 Reputation points
commented 2026-09-04T07:14:18.4+00:00
John McCormack 0 Reputation points
1 answer

𝟏-:𝟖 𝟖 𝟖 𝟰 𝟔 𝟖 O 𝟰 O 𝟖 How Can a Microsoft Support Agent Help Me Recover My Hacked Account?

My son’s Microsoft account was [Moderator Note: Personal Info Removed]@gmail.com and was working normally on 1 September 2026. At 12:25 Microsoft sent a single-use code.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-04T07:13:46.2633333+00:00
james charls 10 Reputation points
answered 2026-09-04T07:14:08.8733333+00:00

AI answer

2 answers

Unable to access outlook on new iPhone

When accessing Outlook email app associated with Microsoft 365 family onto iPhone but can't login. On verify email page the administrators email address comes up instead of the second member on the family plan who cannot receive their email.. Will not…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-03T20:24:43.52+00:00
DOUG A 0 Reputation points
edited an answer 2026-09-04T07:12:59.17+00:00
Victor1-V 12,760 Reputation points Microsoft External Staff Moderator
0 answers

How to fix excel couser is white in outlook also

Excel courser is showing white. I am not able see the courser when i opened the excel and outlook also.

Outlook | Windows | New Outlook for Windows | For education
asked 2026-09-04T07:08:07.3933333+00:00
Chunchu Naresh 0 Reputation points
2 answers

Can access Mails from before 2025 please HELP

I don´t know why but I can´t seem to acces anything older from the 18th of january 2025, and i really need to recover the emails with important personal documents. please help idk what to do

Outlook | Web | Outlook.com | Email
asked 2026-09-03T22:40:57.86+00:00
André Larios 0 Reputation points
answered 2026-09-04T07:06:39.4366667+00:00
Victor1-V 12,760 Reputation points Microsoft External Staff Moderator
1 answer

outlook classic displays ICONS as the URL

I needed to reimage my computer for an unrelated issue. After installing Windows 11 and getting all updates, then office 365, both the preview pane and in the open email Outlook Classic displays ICONS as the URL. Outlook new shows the message…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-04T01:15:23.0733333+00:00
Bill Halbig 0 Reputation points
edited the question 2026-09-04T06:45:58.7766667+00:00
Vikki-T 9,235 Reputation points Microsoft External Staff Moderator
1 answer

Duplication of Sent items in Outlook after changing settings to stop this

My email account has suddenly started to duplicate sent emails despite the fact my settings do not allow this. Does anyone know how to overcome this problem without telling me to go to Settings>Change>Don't save copies sent (as I've already done…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-02T07:13:49+00:00
Elisabeth 0 Reputation points
commented 2026-09-04T06:26:29.74+00:00
Elisabeth 0 Reputation points
3 answers

Signing into Outlook on phone

When trying to sign into Outlook on my phone it keeps saying unable to log in. PLEASE PLEASE PLEASE help me. I have tried so many times

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-03-20T22:59:37.5666667+00:00
Yvonne Ragg 0 Reputation points
commented 2026-09-04T05:56:12.42+00:00
Luis Gomez 0 Reputation points
2 answers

Email forwarding to Reamaze not working

So, everything on Microsoft/Outlook end has been properly settled up, spam redirection, forwarding rules, forwarding consentment, all dialed in. However, we are still not able to get any email to be forwarded to our Reamaze (third party app) Yes, all…

Outlook | Web | Outlook.com | Settings
asked 2026-08-25T07:54:18.67+00:00
Juan 0 Reputation points
commented 2026-09-04T05:50:31.2166667+00:00
Hornblower409 14,260 Reputation points
2 answers

While do reply all and change the send from shared mail to my email id its opening new mail

How to fix this problem while do reply to all any old mail from shared mailbox and changing send behalf from shared mail box to my mail id its opening a new mail. This is problem with new outlook where classic one is working fine.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-23T06:17:40.9966667+00:00
Kumar Parida, Rajesh 0 Reputation points
answered 2026-09-04T05:49:36.61+00:00
Jen 0 Reputation points
2 answers

Outlook.com receiving hundreds of spam emails every few days – is something wrong with my account?

Hi everyone, I'm looking for help because my Outlook.com/Hotmail account has started receiving an extremely high volume of spam emails. I'm getting hundreds of spam emails every few days, which doesn't seem normal. While many of them are filtered into…

Outlook | Web | Outlook.com | Email
asked 2026-07-21T12:25:22.5066667+00:00
unknown365 0 Reputation points
answered 2026-09-04T05:32:57.6733333+00:00
Hornblower409 14,260 Reputation points
2 answers

How to fix the issue "You've tried to sign in too many times with an incorrect account or password"

Even though i entered correct password, i am getting this message "You've tried to sign in too many times with an incorrect account or password." How to resolve this?

Outlook | Web | Outlook.com | Email
asked 2026-09-04T04:46:14.17+00:00
S Velmurugan 0 Reputation points
answered 2026-09-04T05:26:33.43+00:00
Thileep Kumar 4,215 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

My 15 years old account got hacked and hacker have changed its email to something different.

Is there any way to get my email back asap as it have all my notes and ids inside.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-04T04:41:05.8466667+00:00
karan vinayak 0 Reputation points
accepted 2026-09-04T05:19:16.94+00:00
karan vinayak 0 Reputation points
1 answer

Cannot update Outlook on Mac desktop.

I have version 16-112-2 on Mac desktop and probably need to update Outlook. I have version 16-112-3 on MacBook Air and it's working fine. I am missing some Outlook mail folders on Mac desktop.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-03T21:20:01.87+00:00
Pam Bradley 0 Reputation points
answered 2026-09-04T05:03:05.37+00:00
Hendrix-V 18,225 Reputation points Microsoft External Staff Moderator
1 answer

NOT RECEIVING EMAILS OR ABLE TO SEND ANY

my outlook is not working I am not receiving emails for the past two weeks and I have bought things but no confirmation EMAIL has been shown, what should I do, this is my personal email since 10th for August no emails,

Outlook | Web | Outlook.com | Email
asked 2026-09-02T23:03:40.0633333+00:00
Tamara Lucambo 0 Reputation points
commented 2026-09-04T04:52:35.46+00:00
Emma1-N 11,450 Reputation points Microsoft External Staff Moderator
7 answers One of the answers was accepted by the question author.

Outlook meeting invites suddenly missing "accept, decline or tentative"

Because the invites are missing the RSVP, they cannot be added to my calendar. How can I fix this?

Outlook | Windows | New Outlook for Windows | For home
asked 2025-11-08T20:41:23.5433333+00:00
Steve ODell 70 Reputation points
commented 2026-09-04T04:46:47.2533333+00:00
Hornblower409 14,260 Reputation points
2 answers

Adding a Gmail account to the New Outlook

I have 3 separate Gmail accounts. I had all 3 on the new Outlook that was running smoothing for months on my laptop. All of a sudden, I cannot log into one of my accounts. I deleted it thinking I could fix the issue by deleting it and adding it back. …

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-03T20:56:03.05+00:00
Lisa Draves 0 Reputation points
answered 2026-09-04T04:41:23.4933333+00:00
Hendrix-V 18,225 Reputation points Microsoft External Staff Moderator
1 answer

Inability to Recover of 8 year-old Account due to lost password and phone number

I have been accessing my 8-year old account (created probably around 2014-2017) and the phone number linked to that account is not updated and already unused. I have clicked "I dont have any of these" and it prompts to answer many questions. I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-04T04:34:42.59+00:00
Jericho Lastimosa 0 Reputation points
answered 2026-09-04T04:35:02.1966667+00:00

AI answer

1 answer

User's not able to preview any images and can't preview documents in new outlook

With new outlook, a user is not able to preview images, whether it be in the signature or anywhere. They also are not able to preview any documents or download them, whether it be pdf, word, excel. But they can do it in classic outlook and web outlook.…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-04T03:49:23.5733333+00:00
Aaron Rumampouw 0 Reputation points
answered 2026-09-04T04:20:32.7+00:00
Elena-VH 1,325 Reputation points Independent Advisor
0 answers

Consumer Outlook.com: IMAP OAuth session bind fails with "User is authenticated but not connected" (reproduces across two independent clients)

(Log analysis and write-up done with Claude Opus 5. Mailbox, logs, and cross-client reproduction are mine.) IMAP against a consumer Outlook.com mailbox fails at session bind after the OAuth token is accepted. Reproduced 2026-09-03; unknown when it last…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-04T04:16:36.2266667+00:00
Alex Epelde 0 Reputation points