578 questions with Microsoft 365 and Office | OneDrive | Other | Other tags

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2 answers

One drive is frozen.

I purchased more storage and have been paying for over a year and it still States its frozen. I just got another notification and it stated I need to purchase 365 or ill loose everything. When I log in it States it can't upgrade.

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-09-09T23:37:29.4933333+00:00
Jennifer Janusas 0 Reputation points
answered 2026-09-10T02:29:30.35+00:00
Emmanuel Santana 40,115 Reputation points Independent Advisor
2 answers

i would like to return all my photos in one drive back to their original place in Adobe Lightroom

My photos have dissapeared from lightroom and I think they have been synced to onedrive

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-09-04T10:09:59.4466667+00:00
sean grady 0 Reputation points
answered 2026-09-04T11:24:09.8866667+00:00
Jhun Buala 5,535 Reputation points Independent Advisor
1 answer

OneDrive Recycle Bin restoration

I accidentally purged my OneDrive Recycle Bin and need a backend data restoration.

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-31T07:51:31.15+00:00
Chitra Thiagarajan 0 Reputation points
commented 2026-08-31T15:32:13.57+00:00
Nathan R 915 Reputation points Independent Advisor
3 answers

I cannot sign into either my personal, nor my work one drive accounts

I cannot sign into either my personal one drive not my work one drive.

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-12T20:04:52.1033333+00:00
Bryon Spicci 5 Reputation points
commented 2026-08-29T01:45:43.3133333+00:00
Vincent Choy 11,260 Reputation points Volunteer Moderator
2 answers

Microsoft does not allow me to save documents and share them in oneDrive.

When saving the document using OneDrive and share it does not allow me to do so.

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-28T19:45:59.0333333+00:00
Lunga Langeni 0 Reputation points
answered 2026-08-28T20:31:58.8933333+00:00
John Jefferson Doyon 86,990 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

OneDrive Embeded View - error with "odsp.react.lib"

Hi! For a few days now we are unable to view any document in Embeded View. The EmbedView's RequireJS configuration references odsp.react.lib-f74dfea2, but the CDN returns 404 error…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-24T11:35:55.26+00:00
Sławomir Poprawa 25 Reputation points
commented 2026-08-28T00:24:39.5633333+00:00
Xavier-D 12,600 Reputation points Microsoft External Staff Moderator
2 answers

Cant log into my One Drive

I am unable to log into one drive. I was working on a document and everything just shut down. I think I was hacked. Also, I've downloaded MS Office but some parts don't work right. I just want to log into my one drive and I cant. Please help

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-27T00:20:01.9433333+00:00
April Dahlgren 0 Reputation points
edited an answer 2026-08-27T01:50:16.06+00:00
GsN5034 - IA 76,475 Reputation points Independent Advisor
1 answer

Word files in Microsoft one drive do not open

Good evening, Since yesterday I am experiencing issues in opening word files saved in Microsoft one drive in my Chromebook Lenovo. When I click to open them, a blank page appears and the file does not open. I have desintalled and reinstalled Microsoft…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-26T15:35:17.3533333+00:00
Giovanna Giglio 0 Reputation points
answered 2026-08-26T18:20:51.89+00:00
Brian Tillman 27,015 Reputation points Independent Advisor
2 answers

one drive shared files

why can't I see the shared files from one drive again why can't I see the shared files from one drive and yet again why can't I see the shared files from one drive and one more time why can't I see the shared files from one drive

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-25T12:56:41.9633333+00:00
Roger Khoury 0 Reputation points
answered 2026-08-26T07:58:57.8866667+00:00
Xavier-D 12,600 Reputation points Microsoft External Staff Moderator
2 answers

Onedrive Shared folder access denied error

Hi ! I am using OneDrive, but when I open a shared folder, I see an 'Access Denied' error. Please help me solve it Thanks !!

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-20T15:31:54.36+00:00
Sibtain Azhar 0 Reputation points
answered 2026-08-21T16:13:43.8233333+00:00
TaoLi 110.9K Reputation points Independent Advisor
1 answer

One drive keeps signing me into new account can’t access old

I used my other email address as a recovery email for my one drive account and my new email for my old account now I can’t access my old account information eg photos and documents as it keeps opening the new account. My computer is coming up with my old…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-18T04:15:49.71+00:00
Jenny Jeffery 0 Reputation points
commented 2026-08-20T13:45:47.9866667+00:00
Vikki-T 10,015 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft One Drive Access Denied

I was trying to upload a file for work purpose until suddenly the account got blocked. any idea why is this happening? I was able to recover the account but access to One Drive is denied. Thank you, need help!

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-20T10:03:56.3833333+00:00
Erwin Sukamto 0 Reputation points
answered 2026-08-20T10:38:53.0533333+00:00
Nathan R 915 Reputation points Independent Advisor
2 answers

el buscador de onedrive en la nubre no localiza archivos ni carpeta

Abri una nueva cuenta de office365 , y pase los archivos de mi anterior onedrive al nuevo one drive de la nueva cuenta. Pero el buscador no encuentra los archivos . Estan , pero el buscador no los encuentra. Gracias por echarme una mano

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-14T06:50:18.1766667+00:00
Jose Luis Gutierrez Medina 0 Reputation points
commented 2026-08-20T06:21:16.8466667+00:00
Ian-T 11,135 Reputation points Microsoft External Staff Moderator
3 answers

yesterday I was working to to remove all files from onedrive

I want to upload an image of how far along I am. Please help me complete this action.

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-16T21:29:35.7033333+00:00
Steven Parker Burns 0 Reputation points
commented 2026-08-19T01:41:58.6766667+00:00
Xavier-D 12,600 Reputation points Microsoft External Staff Moderator
1 answer

link issue wiht one drive shared video

If this problem persists, contact your support team and include these technical details: Correlation ID: [Moderator Note: Personal Info Removed] Date and Time: 8/10/2026 11:15:38 AM URL:…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-10T18:34:50.1533333+00:00
Pablo Morf 0 Reputation points
commented 2026-08-13T23:41:01.0733333+00:00
Xavier-D 12,600 Reputation points Microsoft External Staff Moderator
1 answer

One Drive at max storage on the pop up but says im only at 0.1/5gb

My OneDrive storage is all messed up. One Drive at max storage on the pop up but says im only at 0.1/5gb

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-12T19:48:31.3733333+00:00
Ashriel Morris 0 Reputation points
commented 2026-08-12T20:27:34.13+00:00
John Jefferson Doyon 86,990 Reputation points Independent Advisor
4 answers

Why can't I access file in the cloud?

I have a lot of files stored in the cloud that I can't access. How do I retrieve them?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-06-24T20:26:52.6866667+00:00
Bluesilver 5 Reputation points
answered 2026-08-11T07:54:14.7766667+00:00
Dr Timothy Roy Garnett 0 Reputation points
1 answer

Subject: URGENT – OneDrive Index Layer Corruption, Multiple File Loss, Four Unanswered Recovery Requests (Formal Escalation)

To Microsoft OneDrive Support Team, This is a formal escalation regarding a severe OneDrive failure that has caused multiple file losses, four unanswered support requests, and major disruption to my work. 1. Timeline --PII REMOVED-- Four support cases…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-10T07:50:57.1733333+00:00
Charlie Szeto 0 Reputation points
answered 2026-08-10T17:44:13.1066667+00:00
Lucus-V 12,535 Reputation points Microsoft External Staff Moderator
2 answers

my personal vault is not accessible or visible in onedrive

personal vault is not accessible or visible in onedrive

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-09T14:24:58.15+00:00
steve ferris 0 Reputation points
answered 2026-08-10T09:18:13.2266667+00:00
GsN5034 - IA 76,475 Reputation points Independent Advisor
2 answers

cant access onedrive

trying to access onedrive and its constantly loading

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-10T07:38:01.81+00:00
Harry Bavin 0 Reputation points
answered 2026-08-10T08:15:48.7633333+00:00
Estrella721 45,815 Reputation points Independent Advisor