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2 answers

Windows 11 Camera won't save pictures

Error Message: PhotoCaptureFileCreationFailed

Windows for home | Windows 11 | Apps
asked 2026-06-19T19:17:47.3466667+00:00
Marissa Armstrong 0 Reputation points
commented 2026-09-18T19:26:43.7866667+00:00
Andrew Hart 0 Reputation points
2 answers

Excel read only issue

I have a current up to date Microsoft subscription that I use on 2 computers. One of the computers is having an issue where my excel spreadsheets are read only and I can't figure out how to remove the read only. I have no issues with this on the other…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-18T16:28:44.8033333+00:00
CHARLES TOBIN 0 Reputation points
answered 2026-09-18T19:26:34.66+00:00
Bulldog 4,740 Reputation points
1 answer

i need a refund refund

i need a refund for an app accidently purchased frm microsoft store

Windows for home | Windows 11 | Apps
asked 2026-09-18T18:49:15.36+00:00
SHAURYA BANYAL 0 Reputation points
answered 2026-09-18T19:23:00.57+00:00
EmilyS726 269.8K Reputation points Independent Advisor
0 answers

Windows Update Failure

Issue: Windows Update Failure You're encountering persistent issues with Windows Update failing to install updates on your computer. Despite repeated attempts, the updates fail to install, and you're seeking assistance to troubleshoot this issue.…

Windows for home | Windows 10 | Performance and system failures
asked 2024-05-17T03:48:20+00:00
Anonymous
2 answers

OpenSearch Cluster Status Showing Yellow Due to Unassigned Replica Shards

Hello, I have a question about our OpenSearch cluster status. Currently, the OpenSearch cluster is showing a yellow status because some replica shards are unassigned. I understand that the yellow status means the primary shards are allocated, but one or…

Windows for business | Windows Server | Devices and deployment | Configure application groups
asked 2026-09-18T15:54:57.5066667+00:00
Leo Walker 40 Reputation points
answered 2026-09-18T19:19:13.28+00:00
Allan Solomon Mejia 10,225 Reputation points
0 answers

How can I transfer my 2FA codes from Microsoft Authenticator, to another authenticator?

Hi! I would like to transfer my 2FA codes from Microsoft Authenticator, to another authenticator. MY codes are backed up to my Microsoft account. I would like to keep the codes on Microsoft Authenticator, but having it on another. Thank you!

Microsoft Security | Microsoft Authenticator
asked 2026-09-18T19:18:41.4566667+00:00
SLevente001 0 Reputation points
1 answer

Bring back this feature

i know that the lastest windows photos update hides some bloats, but THE IMAGE SIZE IS NOT THE BLOAT, IT'S AN EXTREMELY IMPORTANT FEATURE In terms of the interface, this update is excellent; it hides unnecessary features like disigner, slopilot and even…

Windows for home | Windows 11 | Apps
asked 2026-09-18T14:42:24.7866667+00:00
HD100546b 55 Reputation points
answered 2026-09-18T19:15:21.5333333+00:00
Haytham-C 5,630 Reputation points Microsoft External Staff Moderator
1 answer

I need windows 11 iso image file

Hello,I am in Iran and I cannot download Windows 11 from the official Microsoft download page because of regional restrictions. The Media Creation Tool also fails with error 0xC1900500-0x20000. Could you please provide a temporary direct download link…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-18T17:41:53.4166667+00:00
arashmidos midos 0 Reputation points
answered 2026-09-18T19:11:58.1733333+00:00
Ruwim.B 6,905 Reputation points Volunteer Moderator
1 answer

I WANT to change my payment method and I can't please contact me

Hello I lost my credit card and you were unable to collect the €4.44 TEAMS subscription because it was refused. I now have the new number of my new card but I can't get into your system to change it. Thank you for calling me back to help me with this.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-26T13:48:49.34+00:00
Ellis Dorothy 0 Reputation points
recommended 2026-09-18T19:11:28.6433333+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

How to receive emails on Eudora since upgrading to Microsoft 11

Cannot receive emails on Eudora since upgrading to Microsoft 11

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2023-11-19T03:58:46.72+00:00
Keith Sabourin 0 Reputation points
commented 2026-09-18T19:11:00.15+00:00
Hans Wurst 0 Reputation points
2 answers

Managed Chrome browser failing to install required security extension via GPO

I need to resolve an issue with managed Google Chrome browsers across our Windows workstations following a recent Group Policy rollout. It says the enterprise policy fails to automatically push and install the required corporate security extension,…

Windows for business | Windows Client for IT Pros | Directory services | Active Directory
asked 2026-09-18T17:50:38.27+00:00
Sarah Williams 40 Reputation points
answered 2026-09-18T19:06:15.5666667+00:00
Tracy Le 13,050 Reputation points Independent Advisor
2 answers

domain email not receiving

my domain -- [Moderator note: Personally Identifiable Information removed]@internationaleg.com is not receiving emails. Am I blocked or blacklisted....?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-17T19:02:46.31+00:00
lou stanley 0 Reputation points
commented 2026-09-18T19:05:41.7266667+00:00
Lin v 1,465 Reputation points Independent Advisor
2 answers

How to sync OneNote between phone and computer

OneNote won't sync between phone and computer. Signed into the same MS account. I have stuff in phone that I want to get onto the computer but can't.

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2026-01-13T19:37:44.3633333+00:00
David Schwartz 0 Reputation points
commented 2026-09-18T19:00:01.0266667+00:00
Darryl Hermann 0 Reputation points
1 answer

New business tenant ends in billing account type "individual"

I created a completely new Microsoft 365 Business tenant for my registered German sole proprietorship, using a new work account and email address. While signed in with this new organizational account, I completed a new Azure signup, explicitly selected…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T11:56:18.2433333+00:00
Sven Marks 0 Reputation points
commented 2026-09-18T18:58:01.0733333+00:00
Hani-Ng 2,070 Reputation points Independent Advisor
1 answer

Identify startup photo on laptop

Current startup photo is of a town in Bavaria, canal in front of a row of colorful houses. Previous photo was of a lake with glacial water (I think) with a range of tall mountains on one side. What is the location of this photo?

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked 2026-09-18T18:39:18.8733333+00:00
Dennis Ing 0 Reputation points
answered 2026-09-18T18:57:01.1833333+00:00
CrazyKats 19,840 Reputation points Volunteer Moderator
2 answers

Cant access Advanced Camera Settings due to Camera being used in that settings itself

Cant access Advanced Camera Settings due to Camera being used in that settings itself. There is a camera preview in the Camera Settings (hecne camera being used), and below it is Advanced Camera settings, when clicked, it says "camera being…

Windows for home | Windows 11 | Devices and drivers
asked 2026-01-23T16:20:48.1833333+00:00
Aaqib Alvi 0 Reputation points
edited a comment 2026-09-18T18:54:18.1966667+00:00
Savark Dicupe 0 Reputation points
0 answers

Activation ASAP

Hello. Recently I discovered I had a malware on my computer, I spent a while running antiviruses and personally looking through files and finding more and more. I realised this was a pretty big problem, and thought that I should wipe everything and…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-17T14:56:36.92+00:00
Roman Lewis 0 Reputation points
commented 2026-09-18T18:54:07.1633333+00:00
Roman Lewis 0 Reputation points
1 answer One of the answers was accepted by the question author.

How do I fix Error 409 when doing a Run script from SharePoint library step in a Power Automate flow.

Our team is using a power automate flow for a task which needs to run a script from our sharepoint on an excel file. Most of the time the action gets done with no issues, but for certain users they keep getting the error mentionned in the title. More…

Microsoft 365 and Office | SharePoint | Development
asked 2026-09-16T19:23:32.8533333+00:00
Mamadou Camara 20 Reputation points
commented 2026-09-18T18:53:31.34+00:00
Lin v 1,465 Reputation points Independent Advisor
1 answer

"Default Device Compliance Policy: Error" but I have no compliance policies?

I am doing some testing with Intune. I have no compliance policies defined. Why am I seeing this when I go to any particular device: When I double-click on the policy, I see this: In the device list, it looks fine. Even more strange, is I found this…

Microsoft Security | Intune | Compliance
asked 2024-01-30T21:01:42.56+00:00
Scott CIS 80 Reputation points
commented 2026-09-18T18:52:18.9833333+00:00
RGA42 0 Reputation points
3 answers

new microsoft account alias rejected but unused!

I would like to add the Microsoft account alias:    ******@outlook.de but i receive the message:    This email address is already taken. Please try another. I tried to send a mail to this ******@outlook.de but ******@outlook.com reported:    The…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-18T18:16:06.68+00:00
Luis Pinheiro 0 Reputation points
answered 2026-09-18T18:51:49.51+00:00
EmilyS726 269.8K Reputation points Independent Advisor