297 questions
2 answers
How to disable Windows updates permanently?
Hi, I need support about windows 10 Enterprise LTSC. We need to disable Windows Updates because an update could damage our application on a Microsoft Workstation 6 Series 2. It would be fatal if we were to upgrade to Windows 11 (it currently has Windows…
Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked
2025-09-09T22:34:49.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 5%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alvaro Cebreros
0
Reputation points
commented
2026-09-13T16:52:36.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,525
Reputation points
Volunteer Moderator
3 answers
one time purchase like Microsoft Office Home
How do I purchase microsoft office home and avoid annual subscriptions
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,076 questions
asked
2026-09-10T18:30:13.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 84%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Carla Nolan
0
Reputation points
answered
2026-09-13T16:51:12.0666667+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
2 answers
App Control policy "AllowMicrosoft_2023-05-04" keeps returning after reboot and disables Microsoft Defender after confirmed Trojan infection
Hello, I am using a personal Windows PC, not a company/school-managed device and not intentionally enrolled in Intune/MDM. I recently discovered what appears to be a serious malware infection with persistence mechanisms. I am trying to determine how to…
Windows for home | Windows 11 | Security and privacy
8,675 questions
asked
2026-09-13T14:06:52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 35%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
志军 龚
0
Reputation points
commented
2026-09-13T16:47:52.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
87,350
Reputation points
Independent Advisor
0 answers
Having issues reactivating my Microsoft 365 subscription
I bought the Microsoft 365 Personal Package. Everything worked fine. The problem Is my bank issued me a new card with the new bank account details so my old payment method failed. Now when I try to reactivate or resubscribe to my previous package or buy…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,931 questions
asked
2026-09-13T16:13:43.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 18%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bardh Ahmeti
0
Reputation points
commented
2026-09-13T16:47:29.1+00:00
EmilyS726
266.1K
Reputation points
Independent Advisor
2 answers
Error 715-123130 / 404.
Нужна прямая ссылка на ISO Windows 10 22H2, русский язык, x64. Стандартная страница загрузки выдаёт ошибку 715-123130 / 404.
Windows for home | Windows 10 | Install and upgrade
15,822 questions
asked
2026-09-13T13:47:22.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 21%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Stanislave G
0
Reputation points
answered
2026-09-13T16:47:07.8933333+00:00
Spigolo
136.1K
Reputation points
Volunteer Moderator
1 answer
windows 11 : how to fix spacing problem with desktop icons ?
Recently the spacing of my desktop icon has change, without my interaction. How to reset to normal spacing ?
Windows for business | Windows 365 Business
2,774 questions
asked
2025-09-29T12:09:41.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 72%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Edgar DOUSI
0
Reputation points
commented
2026-09-13T16:45:50.6233333+00:00
JuliaMarvin
22,525
Reputation points
Volunteer Moderator
2 answers
My old account
I'm trying to get back into My old account ive tried answering questions about my account but cant remember them all I need to get back into this email so I can get back onto my old account so I can get pictures of my kids
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,585 questions
asked
2026-09-13T15:52:12.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 95%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Joshua Morrissey
0
Reputation points
answered
2026-09-13T16:40:15.9566667+00:00
Jonathan Deives
81,190
Reputation points
Independent Advisor
1 answer
Microsoft 365 - Outlook on macOS 26.6.2 does not allow for the managing of contacts.
The "Manage Contacts" on the tool bar does not allow for either import nor export, which is an indication it does not work, but what I wish to do is delete a contact that has the wrong email address, but there is no option for that. I saw a…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,652 questions
asked
2026-09-12T12:48:40.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 30%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Gerald Lee
0
Reputation points
commented
2026-09-13T16:39:25.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
12,715
Reputation points Microsoft External Staff
Moderator
2 answers
How to remove school control from personal laptop
Hi, I have a Lenovo laptop that originally came with Windows 10 Home Single Language Edition (which I upgraded to Windows 11) . My school installed their own Windows 10 Pro (not education, but I upgraded that to Windows 11 as well) for a BYOD…
Windows for home | Windows 11 | Licensing and activation
5,276 questions
asked
2026-03-28T11:20:27.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 97%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
VedanshS933
45
Reputation points
commented
2026-09-13T16:38:30.0033333+00:00
JuliaMarvin
22,525
Reputation points
Volunteer Moderator
1 answer
I cant open lightroom classic
i have contacted adobe and they say there is a problem which MS must fix relating to opening lightroom classic. I have MS family.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,098 questions
asked
2026-09-12T13:47:58.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 4%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sam Rosenthal
0
Reputation points
commented
2026-09-13T16:38:29.35+00:00
Lucus-V
12,715
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Account Hacked or Compromised
How to get my sons account back if the guy who took his account has deleted the security info and replaced the gmail with oulook or else. Is it possible to get his account back because it shows his gmail doesnt exist.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,546 questions
asked
2026-09-13T16:37:56.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEO%3C/text%3E%3C/svg%3E)
Ernests Ozols
0
Reputation points
answered
2026-09-13T16:38:11.65+00:00
AI answer
1 answer
necesito devolucion de un cobro realizado a mi tarjeta de debito
El 03 de Setiembre, tube un cobro en mi terjeta de debito por $141.37 por concepto de Microsoft Family, es un servicio que no tengo y si lo tube fue hace muchos anos, yo no reviso mis pagos muy seguido, yo solo terngo microsoft 365, por el cual pago 108…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,931 questions
asked
2026-09-13T16:02:32.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 89%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
ricardo cordova
0
Reputation points
answered
2026-09-13T16:35:18.58+00:00
DaveM121
930.8K
Reputation points
Independent Advisor
1 answer
Not receiving password reset emails
I am unable to receive password reset emails to my live.com but can receive all other emails from apps and websites. Tried online fixes and nothing is working. Fix this issue!
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,728 questions
asked
2026-09-06T04:59:53.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 56.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rachael Trom
0
Reputation points
commented
2026-09-13T16:33:25.3133333+00:00
Lucus-V
12,715
Reputation points Microsoft External Staff
Moderator
1 answer
"User is authenticated but not connected" problem with thunderbird
Hello, When I try to read/write mails from my personnal Outlook account on my laptop and my android phone, I use MS Authenticator to configure and approve connexion but I always have the message "User is authenticated but not connected". In…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,585 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 13%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Automatic replies cannot be displayed because the server is currently unavailable
We are experiencing this pop-up when trying to add automatic replies: "Automatic replies cannot be displayed because the server is currently unavailable" This is when trying to apply to our own accounts. We have tried signing out of office and…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,098 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 37%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
3 answers
Copilot chat titles visible but conversation contents missing across all devices
Good morning/afternoon... I am unable to access most of my historical Copilot conversations. The chat titles are still visible in the left-hand chat history on Copilot Web, but when I open them, the conversation content does not load. Most chats…
Microsoft Copilot | Other
2,125 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 60%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
No option to add phone number
I'd like to add my phone number to my account as a backup for verification. The add phone number button is missing. I tried changing the way I sign in and it doesn't appear there, either. How can I add my phone number to my account? Thank you so much for…
Microsoft 365 and Office | Subscription, account, billing | For home | Android
Microsoft 365 and Office | Subscription, account, billing | For home | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
441 questions
asked
2026-09-13T15:58:20.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 64%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Stephanie F
0
Reputation points
answered
2026-09-13T16:30:52.7633333+00:00
DaveM121
930.8K
Reputation points
Independent Advisor
2 answers
Word Envelope Printing malfunction
When I use the "Mailing" tag to create an envelope for a letter the envelope is properly laid out on the screen but prints in the wrong place. It juust started happening after several years of proper operation. How does one fix that?
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,224 questions
asked
2026-09-12T14:29:07.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 96%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gerald Ross
0
Reputation points
commented
2026-09-13T16:27:56.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aetherin
1,725
Reputation points
Independent Advisor
2 answers
Log out other users
Someone has hacked the MSN account and I don’t know how many other users are logged in. How do I block other users?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,585 questions
asked
2026-09-13T15:33:40.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 44%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jennifer Jones
0
Reputation points
answered
2026-09-13T16:27:22.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,495
Reputation points
Independent Advisor
0 answers
flasbellek trojn bulaştı temizle
flasbellek trojn bulaştı temizle nasıl temizlenir
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
751 questions
asked
2026-09-13T16:25:21.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 86%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYG%3C/text%3E%3C/svg%3E)
yahya gokduman
0
Reputation points
asked
2026-09-13T16:25:21.3666667+00:00
yahya gokduman
0
Reputation points