Miscellaneous topics that do not fit into specific categories.
Unistall 365 so i can install 2024
I purchased Microsoft 2024. I had 360 and i unistalled it and installed the new version. Unfortunately, when i go to open a file, it still opens as a 365 file. I can only read it. What do I need to do to get rid of 365?
Microsoft 365 and Office | Other
How do I configure my Win11 pc audio to pair to my Cochlear Implant?
I have a new computer running win11 and I am trying to connect my Cochlear Implant device. I took it to my audiologist and was told that it had been paired to my laptop via Bluetooth. When I go to Settings for audio, it does not show it as a discoverable…
Windows for home | Windows 11 | Settings
Create a PowerPoint Copilot Agent Using Company Templates
I’m using Microsoft 365 Copilot, not Copilot Studio. I want to create an agent that can analyse various file types—including Word documents, Excel workbooks, PDFs, images, and emails—and generate PowerPoint presentations based on my company’s…
Microsoft 365 and Office | PowerPoint | For business | Other
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Need to recover a file
My iPad crashed and half my work is gone. I had autosve on and it didn’t save my last hour of work. I tried file recovery and the last hour isn’t there.
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
Please don't retire Publisher
I am very disappointed that Microsoft is retiring Publisher in October 2026. I use Microsoft Publisher frequently for creating custom, print-ready materials, and I have not found another Microsoft program that provides the same functionality and ease of…
Microsoft 365 and Office | Publisher | Other
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
How to fix Microsoft Office Add-in error issue when logging in to my 365?
I am using Microsoft 365 Personal on Windows 10. Office add-ins can be downloaded and used while I am signed out of my Microsoft account. However, when I sign in to my Microsoft 365 account, the add-ins disappear and show the following error: “Error…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Classic Outlook
“ I have an existing case [Moderator Note: Personal Info Removed]. On my new Dell PC I can’t get classic Outlook desktop, and my email/folders don’t work. I have an existing personal Microsoft 365 subscription in the US, tied to my personal email . I…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Access Device Manager?
Instructions how to access Device Manager, to uninstall/reinstall sound driver (to get microphone to work with Speech Recognition, "Windows key plus X" do nothing. Help.
Windows for home | Windows 11 | Devices and drivers
Missing Emojis?
Today I was searching for a specific emoji, through the emoji tab and I realized that what I was looking for doesn't exist, I was looking for a blender [the one that makes smoothies] but it didn't exist, come to think of it lots of items that came along…
Windows for home | Windows 11 | Input and language
Office 2024 - cannot download
I am trying to download MSFT Office 2024. I successfully redeemed my product key for Step 2 of 2. But the next stage threw an error: Service Unavailable We are currently experiencing technical difficulties. Please try again later.
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
PROBLEM WITH TOUCHPAD
MY TOUCHPAD NO LONGER SHOWS OR MOVES THE CURSOR. HOW CAN I TURN IT ON
Windows for home | Windows 11 | Devices and drivers
"inaccessible boot device" after updating pci root complex (windows 11)
Hello I am having an issue with those two driver updates from Intel PCI\VEN_8086&DEV_A70DDesc%=Needs_PCI_DRV,PCI\VEN_8086&DEV_A70D "Intel(R) PCIe RC 010 G5 - A70D" ver…
Windows for business | Windows Client for IT Pros | Devices and deployment | Other
How to fix age restriction
Hello, I have been trying to purchase Microsoft 365 on multiple occasions yet despite being registered as adult and parent/guardian on my Microsoft family, the message “you need to be older” still comes up each time I attempt to purchase Microsoft 365,…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
cannot access personal account
Asking for my personal account. I tried to add money to my childs minecraft account now I am locked out of account recovery and cannot access support.
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
How does daily streak work?
Can someone please explain how the streak and reward system works? Because i didn't get any points from it despite i passed day 8 and 13. Any help would be appreciated!
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
microsoft outlook not opeaning
outlook not opeaning classic desktop verson how to solve this problame can you pease solve my problame
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
Teams messages are not showing after signing in on another device
I recently signed in to Microsoft Teams on another laptop, but some of my old chat messages are not showing up. I can see the recent conversations, but when I open some chats, the older messages are missing. I already tried signing out and signing in…
Microsoft Teams | Microsoft Teams for business | Chats | Other
Additional chat-related features and issues within Microsoft Teams for business
Microsoft account login issue.
My Windows 11 account still appears under Other Users as an administrator, and my user folder still exists, but Microsoft no longer recognises the email linked to it. When I try to recover the account, Microsoft also says it doesn't recognise the email.…
Windows for home | Windows 11 | Accounts, profiles, and login
Syncing my admin center w/ business 365 subscription to my account that shows as personal (not business)
My Microsoft 365 admin center support is not working. And when I call a support number, it directs me to the admin automated support (that isn't working). I purchased my surface computer for business activities on 8/31/2026. I set up a new…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Copilot isn't available in your region.
My problem is that I have a Microsoft 365 Premium personal subscription (HK$1,580.00/year) in Hong Kong, and so far Copilot has worked well in Office apps on my MacBook. Yet, after I went to Shenzhen for a day and back to Hong Kong, I found that I could…
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.