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2 answers One of the answers was accepted by the question author.

Create a PowerPoint Copilot Agent Using Company Templates

I’m using Microsoft 365 Copilot, not Copilot Studio. I want to create an agent that can analyse various file types—including Word documents, Excel workbooks, PDFs, images, and emails—and generate PowerPoint presentations based on my company’s…

Microsoft 365 and Office | PowerPoint | For business | Other
asked 2026-09-17T03:50:45.7233333+00:00
JoellePooh1987 20 Reputation points
commented 2026-09-21T01:53:19.7233333+00:00
Darren Bruce 1,745 Reputation points Independent Advisor
1 answer

Need to recover a file

My iPad crashed and half my work is gone. I had autosve on and it didn’t save my last hour of work. I tried file recovery and the last hour isn’t there.

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-20T20:56:59.9933333+00:00
Gieger, Kara 0 Reputation points
edited an answer 2026-09-21T01:51:06.07+00:00
Zahid Barrera Ramirez 385 Reputation points
1 answer

Please don't retire Publisher

I am very disappointed that Microsoft is retiring Publisher in October 2026. I use Microsoft Publisher frequently for creating custom, print-ready materials, and I have not found another Microsoft program that provides the same functionality and ease of…

Microsoft 365 and Office | Publisher | Other
asked 2026-09-21T00:41:48.0466667+00:00
Stephanie B 5 Reputation points
answered 2026-09-21T01:45:53.0633333+00:00
Zahid Barrera Ramirez 385 Reputation points
1 answer One of the answers was accepted by the question author.

How to fix Microsoft Office Add-in error issue when logging in to my 365?

I am using Microsoft 365 Personal on Windows 10. Office add-ins can be downloaded and used while I am signed out of my Microsoft account. However, when I sign in to my Microsoft 365 account, the add-ins disappear and show the following error: “Error…

Microsoft 365 and Office | Other
asked 2026-09-18T05:20:58.6266667+00:00
Vincent Louh 20 Reputation points
accepted 2026-09-21T01:45:20.8066667+00:00
Vincent Louh 20 Reputation points
3 answers One of the answers was accepted by the question author.

Classic Outlook

“ I have an existing case [Moderator Note: Personal Info Removed]. On my new Dell PC I can’t get classic Outlook desktop, and my email/folders don’t work. I have an existing personal Microsoft 365 subscription in the US, tied to my personal email . I…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-17T03:33:59.0066667+00:00
Linda A 20 Reputation points
accepted 2026-09-21T01:44:24.7033333+00:00
Linda A 20 Reputation points
2 answers One of the answers was accepted by the question author.

Access Device Manager?

Instructions how to access Device Manager, to uninstall/reinstall sound driver (to get microphone to work with Speech Recognition, "Windows key plus X" do nothing. Help.

Windows for home | Windows 11 | Devices and drivers
asked 2026-08-04T19:25:49.0666667+00:00
Chuck Barnett 20 Reputation points
commented 2026-09-21T01:42:18.59+00:00
_AW_ 69,656 Reputation points Volunteer Moderator
1 answer

Missing Emojis?

Today I was searching for a specific emoji, through the emoji tab and I realized that what I was looking for doesn't exist, I was looking for a blender [the one that makes smoothies] but it didn't exist, come to think of it lots of items that came along…

Windows for home | Windows 11 | Input and language
asked 2026-09-19T03:28:28.1933333+00:00
Xavier Millman 0 Reputation points
answered 2026-09-21T01:40:45.37+00:00
CrazyKats 19,840 Reputation points Volunteer Moderator
1 answer

Office 2024 - cannot download

I am trying to download MSFT Office 2024. I successfully redeemed my product key for Step 2 of 2. But the next stage threw an error: Service Unavailable We are currently experiencing technical difficulties. Please try again later.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-21T00:45:43.6266667+00:00
SaulBestMan 0 Reputation points
answered 2026-09-21T01:22:02.98+00:00
Ivan B 124.5K Reputation points Independent Advisor
2 answers

PROBLEM WITH TOUCHPAD

MY TOUCHPAD NO LONGER SHOWS OR MOVES THE CURSOR. HOW CAN I TURN IT ON

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-04T02:41:55.0566667+00:00
Paul Rigstad 0 Reputation points
commented 2026-09-21T01:22:01.6+00:00
ConInfo 0 Reputation points
2 answers

"inaccessible boot device" after updating pci root complex (windows 11)

Hello I am having an issue with those two driver updates from Intel PCI\VEN_8086&DEV_A70DDesc%=Needs_PCI_DRV,PCI\VEN_8086&DEV_A70D "Intel(R) PCIe RC 010 G5 - A70D" ver…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2023-03-24T15:24:39.7066667+00:00
Beni Elishackove 0 Reputation points
answered 2026-09-21T01:19:09.9466667+00:00
tommy 0 Reputation points
1 answer

How to fix age restriction

Hello, I have been trying to purchase Microsoft 365 on multiple occasions yet despite being registered as adult and parent/guardian on my Microsoft family, the message “you need to be older” still comes up each time I attempt to purchase Microsoft 365,…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

308 questions
asked 2026-09-20T18:48:27.0433333+00:00
Sophie Johnston 0 Reputation points
answered 2026-09-21T01:16:48.3666667+00:00
Norah-L 11,330 Reputation points Microsoft External Staff Moderator
1 answer

cannot access personal account

Asking for my personal account. I tried to add money to my childs minecraft account now I am locked out of account recovery and cannot access support.

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-18T14:45:46.09+00:00
Matt Land 0 Reputation points
commented 2026-09-21T01:11:08.17+00:00
Manoel Barros 22,040 Reputation points Independent Advisor
1 answer

How does daily streak work?

Can someone please explain how the streak and reward system works? Because i didn't get any points from it despite i passed day 8 and 13. Any help would be appreciated!

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,442 questions
asked 2026-09-20T17:33:57.6433333+00:00
Khoa 20 Reputation points
answered 2026-09-21T01:10:50.0933333+00:00
Norah-L 11,330 Reputation points Microsoft External Staff Moderator
1 answer

microsoft outlook not opeaning

outlook not opeaning classic desktop verson how to solve this problame can you pease solve my problame

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-19T06:46:06.2866667+00:00
Khilan Dadhaniya 0 Reputation points
commented 2026-09-21T01:10:35.56+00:00
Kien 1,710 Reputation points Independent Advisor
1 answer

Teams messages are not showing after signing in on another device

I recently signed in to Microsoft Teams on another laptop, but some of my old chat messages are not showing up. I can see the recent conversations, but when I open some chats, the older messages are missing. I already tried signing out and signing in…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-19T05:06:52.2733333+00:00
Ryan Mowl 0 Reputation points
commented 2026-09-21T01:09:30.46+00:00
Kien 1,710 Reputation points Independent Advisor
1 answer

Microsoft account login issue.

My Windows 11 account still appears under Other Users as an administrator, and my user folder still exists, but Microsoft no longer recognises the email linked to it. When I try to recover the account, Microsoft also says it doesn't recognise the email.…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-20T19:47:45.4233333+00:00
Tymoteusz Dettlaff 0 Reputation points
edited an answer 2026-09-21T01:06:26.3266667+00:00
Norah-L 11,330 Reputation points Microsoft External Staff Moderator
1 answer

Syncing my admin center w/ business 365 subscription to my account that shows as personal (not business)

My Microsoft 365 admin center support is not working. And when I call a support number, it directs me to the admin automated support (that isn't working). I purchased my surface computer for business activities on 8/31/2026. I set up a new…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-20T23:51:42.3133333+00:00
Michaele A 0 Reputation points
answered 2026-09-21T01:05:51.8066667+00:00
Jade Ng 15,855 Reputation points Microsoft External Staff Moderator
1 answer

Copilot isn't available in your region.

My problem is that I have a Microsoft 365 Premium personal subscription (HK$1,580.00/year) in Hong Kong, and so far Copilot has worked well in Office apps on my MacBook. Yet, after I went to Shenzhen for a day and back to Hong Kong, I found that I could…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-20T00:29:43.0766667+00:00
Karen 0 Reputation points
commented 2026-09-21T01:05:05.1333333+00:00
Ian-T 12,840 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Why outlook force me to activate to 365, and not allow me to login Email???

Hello Microsoft, You should fired your outlook product managers, the outlook app logout me, and keep asking me to activate Microsoft 365. It's <profanity removed> annoying me that NOT allow me to login as usual, but force me to accept something…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-19T04:49:29.6733333+00:00
Hongxing 45 Reputation points
edited the question 2026-09-21T01:04:06.0733333+00:00
_AW_ 69,656 Reputation points Volunteer Moderator
1 answer

I can access my outlook account but I can't get into my hotmail account to view my emails.

I am able to get into my outlook account but when I try to sign into to my hotmail emails I get this error message below. It was synched with my gmail account on my phone but it is now asking me to sign in again and when I try to sign it says there is a…

Outlook | Web | Outlook.com | Email
asked 2026-09-18T13:18:36.0766667+00:00
Sally Chapman 0 Reputation points
commented 2026-09-21T01:02:01.6066667+00:00
Chloe-V 13,450 Reputation points Microsoft External Staff Moderator