Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,871 questions
1 answer
Recover an email
I accidentally deleted my old hotmail account or alias when i switched to outlook. I no longer have access to those emails and i still have some things sending vital emails to that address.
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-09-18T23:27:14.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 22%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jonathan Fuller
0
Reputation points
answered
2026-09-19T00:24:11.1866667+00:00
Jonathan Deives
81,790
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Is there any limit with freecell diamond grandmaster
I have reached diamond grandmaster level 2500. Is there any limit as to how high this can go?
Windows for home | Windows 10 | Gaming
10,453 questions
asked
2026-09-01T09:36:35.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 41%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Linda Hogan
40
Reputation points
answered
2026-09-19T00:20:22.34+00:00
Linda Hogan
40
Reputation points
2 answers
bilgisayarım buetooth kulaklığa bağlandı olarak gözüküyor fakat ses gelmiyor
Bilgisayarım windows 10 buetooth kulaklığa bağlandı olarak gözüküyor fakat ses gelmiyor sorun nedir?
Windows for home | Windows 10 | Devices and drivers
39,765 questions
asked
2026-09-15T11:36:02.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYY%3C/text%3E%3C/svg%3E)
yusuf yıldırım
0
Reputation points
commented
2026-09-19T00:18:38.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
13,315
Reputation points Microsoft External Staff
Moderator
1 answer
Surface Laptop 4 turns on for 1–2 seconds, screen flashes, no fan, then immediately shuts off
My Microsoft Surface Laptop 4 suddenly stopped working after I left it charging overnight. When I press the power button, the screen turns on for around 1–2 seconds and then immediately turns off. There is no fan movement at all. I also hear a small…
Surface | Surface Laptop | Power and battery
1,018 questions
asked
2026-09-18T14:14:41.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 71%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYR%3C/text%3E%3C/svg%3E)
Younus Rizwan
0
Reputation points
answered
2026-09-19T00:13:18.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
16,295
Reputation points Microsoft External Staff
Moderator
0 answers
Can't sign in to my account
I replaced my mobile phone with a new one. And when i tried to sign in to my hotmail and Microsoft Authenticator account, i recive a message that a code sent to my account. Whic is im trying to sign in already. So please help me to re-sign in to my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,523 questions
asked
2026-09-19T00:12:17.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 43%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK7%3C/text%3E%3C/svg%3E)
Khaldoun 76
5
Reputation points
asked
2026-09-19T00:12:17.59+00:00
Khaldoun 76
5
Reputation points
1 answer
I was over charged for my Microsoft 365 annual subscribtion - I need to speak with a customer service rep
I need to speak with a Customer service rep. I was overcharged
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,237 questions
asked
2026-09-19T00:07:41.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Joe Rivera
0
Reputation points
answered
2026-09-19T00:07:55.6366667+00:00
AI answer
1 answer
my co pilot stopped working
I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit. This is the error message
Microsoft Copilot | Other
2,193 questions
asked
2026-09-17T19:23:03.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 31%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Rose Jablonski
0
Reputation points
commented
2026-09-19T00:07:07.7433333+00:00
Emma1-N
13,315
Reputation points Microsoft External Staff
Moderator
1 answer
Azure Virtual Desktop: Reconnection issues due to stale session in affected user profile
Problem description I am experiencing an issue with Azure Virtual Desktop where, after an initial successful connection, I cannot reconnect to the same session without manually ending the previous session. The reconnect attempt times out with an 'error…
Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
2,165 questions
asked
2026-09-18T20:04:12.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 8%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK5%3C/text%3E%3C/svg%3E)
Kevin-5965
0
Reputation points
edited an answer
2026-09-19T00:02:45.7466667+00:00
Jose Benjamin Solis Nolasco
12,606
Reputation points
Volunteer Moderator
2 answers
Ms Word says sorry we couldn't open https //d.docs.live.net/d67de9bfaa7bcda0
I have a Microsoft Word 365 file that I can't open. I get the message: Sorry, we couldn't open https //d.docs.live.net/d67de9bfaa7bcda0 Any thoughts on how I can retrieve this file?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,186 questions
asked
2026-09-18T13:14:11.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 80%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bryan Mooney
0
Reputation points
answered
2026-09-19T00:01:06.9366667+00:00
Ferdinand Nanalig
33,145
Reputation points
Independent Advisor
1 answer
problemi sa zvukom
pri pojacavanju zvuka ili igranju igrica ,neprirodan zvuk,pri pojacavanju se cuje pucketanje.Htio bih vratiti postavke zvuka na pocetne postavke ili na tvornicke.win 10 home je u pitanju
Windows for home | Windows 10 | Performance and system failures
42,860 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 42%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
1 answer
I keep getting "Check your microsoft account We couldn't connect to your Microsoft account. Tap here to fix" on Phone
My microsoft account on my phone keeps generating a message for about the last month. After I tap the message and put in my hotmail email. , and next it says "Get a sign-in request" I never had this happen before, I click send request then…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,286 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 16%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
User Not Appearing When Searching on Teams
Hi , i have a user who is not visible in teams search, the user account is enabled and have teams license the user is not hidden from GAL the user was able to be searched with out any troubles before but recently is not appearing in the search bar…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,204 questions
asked
2026-09-18T07:55:02.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 67%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHU%3C/text%3E%3C/svg%3E)
Habib Ullah Yusufzai
0
Reputation points
commented
2026-09-18T23:50:43.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 14.000000000000002%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ahmad Bataineh
0
Reputation points
2 answers
how to fix when it says no device found for output or input
i have no sound and when I troubleshoot the issue it says my laptop has no device for output or input so I also have no mic
Windows for home | Windows 11 | Devices and drivers
24,502 questions
asked
2026-09-15T23:30:21.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 38%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tina Cribb
0
Reputation points
commented
2026-09-18T23:50:02.4166667+00:00
Emma1-N
13,315
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft needs to delete my old email address of ******@q.com; settings does not allow
My email provider no longer supports the old domain as of October 2025; I changed the email address from ******@q.com to ******@myctl.net. In my settings I cannot delete ******@q.com from Microsoft and MS continues to want to send emails to that…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,938 questions
asked
2026-09-18T23:14:09.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 82%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Carol Pickens
0
Reputation points
answered
2026-09-18T23:49:32.28+00:00
EmilyS726
269K
Reputation points
Independent Advisor
2 answers
An email I was sending to people I know got blocked
I sent an email to my contacts and outlook would not send it. How do I correct this? It is an important email that needs to go out. It is not spam. Everyone it is going to knows me personally. I need it addressed ASAP. Please let me know what to do,…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,938 questions
asked
2026-09-18T19:46:58.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 93%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kevin Paterson
0
Reputation points
answered
2026-09-18T23:48:41.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
27,130
Reputation points
Independent Advisor
1 answer
Can't get Outlook to Open on my Mac
I have the basic 365 plan and I use outlook to get my emails. It stopped working and I can't get it to open on my Mac. Here are the particulars when I try and refresh my license: Microsoft Device ID: 32162050-7DE8-59B9-84CE-BA15CCACC220 Microsoft…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,666 questions
asked
2026-09-18T23:02:56.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 11%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John Morgan
0
Reputation points
answered
2026-09-18T23:41:22.32+00:00
Jeronimo Fuerte
46,300
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
what is the email limit on bulk emails in outlook desktop app
What is the daily limit for sending emails and bulk emails from outlook desktop app? What is the limit on outlook 365?
Outlook | Windows | New Outlook for Windows | For education
Outlook | Windows | New Outlook for Windows | For education
Using New Outlook on Windows for academic communication and scheduling
678 questions
asked
2026-01-21T13:51:01.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 16%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Mandie Finkelstein
20
Reputation points
commented
2026-09-18T23:41:14.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 25%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Robin Poulose Edapilly
231
Reputation points Microsoft External Staff
1 answer
What do I need to do?
I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit. Why is this the only message I am getting from copilot?
Microsoft Copilot | Other
2,193 questions
asked
2026-09-17T19:10:52.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 17%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Melissa Alexander
0
Reputation points
commented
2026-09-18T23:40:05.74+00:00
Emma1-N
13,315
Reputation points Microsoft External Staff
Moderator
1 answer
Repeated Crashing. Here's what codes said: Your laptop is repeatedly crashing, and Windows is automatically restarting afterward. I checked its actual event logs: - 17 crashes since September 2, all reporting 0x0000018B — SECURE_KERNEL_ERROR.
Your laptop is repeatedly crashing, and Windows is automatically restarting afterward. I checked its actual event logs: 17 crashes since September 2, all reporting 0x0000018B — SECURE_KERNEL_ERROR. Two crash reports today, at 9:13 a.m. and 1:53 p.m. …
Windows for business | Windows 365 Business
2,796 questions
asked
2026-09-18T22:09:25.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 41%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Trevor Fuhriman
0
Reputation points
answered
2026-09-18T23:39:42.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hoang Le
6,110
Reputation points
Independent Advisor
6 answers
Outlook.com and hotmail both use the same login but can't get hotmail email
Installed clean copy of Windows 11. Ran Outlook and it couldn't login to my hotmail account, said it couldn't find it and to create a new account. I had hotmail open on my phone and was getting email. But I created a new outlook account using the…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,071 questions
asked
2026-09-16T18:11:22.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 39%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Philr
0
Reputation points
answered
2026-09-18T23:38:23.9166667+00:00
Brian Tillman
27,130
Reputation points
Independent Advisor