10,062 questions
2 answers
Windows Key + PrtScn is not capturing the screen and automatically saving it to Pictures\Screenshots,
Hello, Windows Key + PrtScn is not capturing the screen and automatically saving it to Pictures\Screenshots. Please let me know what is the registry settings or any other settings to be changed or created to make it work
Windows for home | Windows 11 | Settings
asked
2026-09-13T06:44:17.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Boopathi S
4,036
Reputation points
answered
2026-09-13T07:20:04.4833333+00:00
DaveM121
929.7K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Got a referenced account is locked out and may not be logged in win 11
Title explains everything and also this presits for more than a week already, False alarm that continues to locks me off of the computer even after 30 mins
Windows for home | Windows 11 | Accounts, profiles, and login
10,030 questions
asked
2026-09-06T15:39:22.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 5%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Larson Lanka
100
Reputation points
edited an answer
2026-09-13T07:18:49.7033333+00:00
Kapil Arya
38,446
Reputation points
Volunteer Moderator
2 answers
Add Phone Number to Account
I want to add my phone number to my micrsoft account. I went to my profile settings, tapped the "Edit Account Info" but there is no button to add a phone number only to add an email. What do I need to do?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,551 questions
asked
2026-08-05T07:07:15.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 73%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Geoff Hoad
5
Reputation points
commented
2026-09-13T07:15:26.8566667+00:00
Hornblower409
14,815
Reputation points
2 answers
Microsoft Blocked macros from running Because the source of this file is untrusted
While opening the Excel Sheet getting above message. I unblocked the file but still getting above message.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,874 questions
asked
2026-09-12T11:49:46.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Ravi Tarun Prasad Nimmalapudi
0
Reputation points
answered
2026-09-13T07:14:38.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
21,545
Reputation points Microsoft External Staff
Moderator
1 answer
get another freemonth trial ms365
waiting for refund from another app to pay this one
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,058 questions
asked
2026-09-13T06:38:10.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 22%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Michael Lyle
0
Reputation points
answered
2026-09-13T07:13:30.3033333+00:00
DaveM121
929.7K
Reputation points
Independent Advisor
2 answers
Bluetooth Keyboard will not connect (Windows 11)
Other bluetooth devices are connected but the keyboard has stopped responding. I removed the device, but cannot reload it because it cannot be found. How can I get it recognized for reconnection?
Windows for home | Windows 11 | Devices and drivers
24,345 questions
asked
2026-09-11T13:46:52.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 65%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Patricia Schiavi
0
Reputation points
commented
2026-09-13T07:10:20.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,160
Reputation points
Independent Advisor
1 answer
Need A Live Representative to call me and Reactivate my Old Account
Hi, I need a phone call from a Microsoft Representative please. My old Subscription for Microsoft 365 Business Standard expired a while ago and I need to Renew it. The old Subscription was: [Moderator note: Personally Identifiable Information removed] I…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,941 questions
asked
2026-09-12T23:47:26.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 32%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
Lance Zavela
0
Reputation points
edited the question
2026-09-13T07:07:48.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,355
Reputation points Microsoft External Staff
Moderator
1 answer
Is OBJ_DONT_REPARSE supported by user-mode NtCreateFile with a directory-relative name?
This brief concerns published API contracts for an initial file acquisition before content inspection. It requests clarification of documentation, without asserting anything about a particular host. The proposed inspection requires an independently…
Windows development | Windows API - Win32
3,021 questions
asked
2026-09-13T07:07:27.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Chris Terrell
0
Reputation points
answered
2026-09-13T07:07:46.69+00:00
AI answer
2 answers
Moving New Outlook for Mac to a new Mac keeping 'On My Computer' files intact
I want to move my current iMac Outlook to my soon to be received Max Studio without losing my 'On My Computer' files. How can I do this safely? It's a pity that export is no longer available in New Outlook thanks
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,646 questions
asked
2026-09-12T11:38:08.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
John Tinker
0
Reputation points
answered
2026-09-13T07:02:48.7066667+00:00
Thomas4-N
21,545
Reputation points Microsoft External Staff
Moderator
2 answers
How do I get past this issue: Keep being asked for a PIN to log in & use Office products, but I have never set one up and don't have one?
I have a 5 device subscription to Office 365 and use it on 2 devices. I have downloaded it to a 3rd device but when I attempt to open Excel or Word it wants me to sign into Microsoft. I do this but get stuck as although I have used my password and…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 9%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
1 answer
[SOLVED] dxgkrnl gpu failure when starting intensive programs - Fix: PCIe Link State Power Management
Symptoms: BSOD or crash whenever intensive program starts or discrete GPU initializes (dxgkrnl.sys, VIDEO_DXGKRNL_FATAL_ERROR, or VIDEO_TDR_FAILURE) . Hardware : i7 12th gen 3070 ti laptop Root cause: Active PCIe Link State Power Management (ASPM)…
Windows for home | Windows 11 | Performance and system failures
32,399 questions
asked
2026-09-13T06:25:10.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 64%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Casey Win
0
Reputation points
edited an answer
2026-09-13T06:59:36.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
84,725
Reputation points
Independent Advisor
2 answers
Word opening in Track Changes mode
How can I remove Track Changes from opening when I open a new document? This is a new development with the updated version 16.112.4. I have tried to look for a fix to no avail. Please advise.
Microsoft 365 and Office | Word | Other | MacOS
Microsoft 365 and Office | Word | Other | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
869 questions
asked
2026-09-11T21:53:26.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
challenged
0
Reputation points
commented
2026-09-13T06:58:21.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
18,685
Reputation points Microsoft External Staff
Moderator
2 answers
Brief "Defender turned off" notification — logs show a normal service restart, is this expected?
Hi everyone, I briefly saw a push notification saying Microsoft Defender was turned off. I opened Windows Security right after and Defender was on and working normally. I checked Event Viewer (Applications and Services Logs → Microsoft → Windows →…
Windows for home | Windows 11 | Security and privacy
8,673 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 74%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
2 answers
ONEDRIVE Removed, How to restore User Shell Folders path?
After removing 1drive via uninstaller and after following the guide here to completely "erradicate" 1drive, my folder path to desktop, pictures, documents (etc) got switched from C:\Users\b11111\Desktop to now everything residing in the…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,105 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 60%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
How to delete passwords in password manager
I want to delete passwords in Microsoft edge password manager .
Microsoft Edge | Other | iOS
Microsoft Edge | Other | iOS
Other issues or features related to Microsoft Edge on iOS
237 questions
asked
2026-09-12T19:17:56.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 44%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Robert Lloyd
20
Reputation points
commented
2026-09-13T06:57:20.6566667+00:00
GRONALD CHOUSAKA
0
Reputation points
2 answers
cannot paste or fill series in excel 2024 on win 10
cannot paste or fill series in excel 2024 on win 10. when using shortcut ctrl-v icon in excel greys out when it is pused cannot drag a series. Function is enabled in advanced features. new install of 2024 fully activated
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,678 questions
asked
2026-09-11T18:56:08.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 18%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Ralph Malone
0
Reputation points
commented
2026-09-13T06:56:45.4266667+00:00
Hendrix-V
18,685
Reputation points Microsoft External Staff
Moderator
2 answers
(0x80070002) Windows 10 updates fail to install
Recent updates have failed to install - any suggestions?
Windows for home | Windows 10 | Windows update
23,820 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 31%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
2 answers
system speaker and system microphone stopped functioning
Normally I used to have the system speaker and microphone as default configured sound output and sound input devices , they are missing and I am unable to have the sound recorded as well as played back in system
Windows for home | Windows 11 | Devices and drivers
24,345 questions
asked
2026-09-13T06:23:03.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 49%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
DrGoms Soms
0
Reputation points
answered
2026-09-13T06:54:30.3033333+00:00
DaveM121
929.7K
Reputation points
Independent Advisor
2 answers
Windows Activation lost and sent in circles.
I just recently upgraded my windows 11 home pc's motherboard and cpu from AM4 to AM5 and lost my windows activation. I've went through the usual troubleshoot and attempts to move it to this "new" pc. Even though this is the same one it just…
Windows for home | Windows 11 | Install and upgrade
9,248 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 82%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
1 answer
Outlook error when downloding attachment
Hi Microsoft, when I try to download attachment files in Outlook, I often receive an error message saying, "This page isn't working right now." How can I resolve this issue?
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,882 questions
asked
2026-09-12T03:04:05.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 45%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alam Maghfuri
0
Reputation points
commented
2026-09-13T06:53:52.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
1,420
Reputation points
Independent Advisor