Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,182 questions
1 answer
double billing for last several months
I would like to speak to a live person, i have been getting double billed for several months ad would like clarification as to why? please contact me @[Moderator Note: Personal Info Removed]
Microsoft 365 and Office | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 12%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
0 answers
Microsoft Entra ID Directory Object Quota Remains at 91%+ Despite Object Deletion
Hello Microsoft Support, We are experiencing an issue with the Microsoft Entra ID directory object quota for our tenant. Tenant Information Tenant Name: MSFT Tenant ID: 789c1735-9a1b-426b-a695-9821dfe6bce7 Issue Summary The tenant is reporting: …
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,237 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 86%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECI%3C/text%3E%3C/svg%3E)
1 answer
How do I get back to my regular version of Windows? My security update keeps failing.
2026-09 Security Update (KB5129195) (26300.9457) Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712) Edition Windows 11 Home Insider Preview Version 25H2 Installed…
Windows Insider program | Windows Insider preview | Repair and recovery
asked
2026-09-18T02:18:03.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 84%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jamal Love
0
Reputation points
answered
2026-09-18T02:34:09.41+00:00
CrazyKats
19,680
Reputation points
Volunteer Moderator
1 answer
trying to load ChatGPT add in for powerpoint and getting error
Error loading addins in PowerPoint for mac. It repeatedly says error loading
Microsoft 365 and Office | PowerPoint | For education | MacOS
Microsoft 365 and Office | PowerPoint | For education | MacOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
335 questions
asked
2026-09-17T11:24:18.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Janice Huntingford
0
Reputation points
commented
2026-09-18T02:30:36.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
1,590
Reputation points
Independent Advisor
2 answers
pc still crashing and restarting
been having this problem for ever now, but about a month ago i made another ticket and the resolve was a driver call inpoutx64 i deleted that driver and was good and solid for about a month with no crashes or restarts at all and now all of the sudden,…
Windows for home | Windows 11 | Performance and system failures
32,489 questions
asked
2026-09-16T22:10:48.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 76%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Billy Boswell
0
Reputation points
commented
2026-09-18T02:28:36.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
124.1K
Reputation points
Independent Advisor
3 answers
how to fix sign in failed. please try again in a few minutes. you may need app password , getting this error when loggin in imap email in outlook
how to fix sign in failed. please try again in a few minutes. you may need app password , getting this error when loggin in imap email in outlook, before all my imap email were logged in, i uninstalled and installed again just incase need to update but…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,056 questions
asked
2026-09-16T23:12:24.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 18%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
A1 CUSTOM HOMES
0
Reputation points
commented
2026-09-18T02:17:57.8533333+00:00
Manoel Barros
21,925
Reputation points
Independent Advisor
2 answers
my ms office 365 is not working,, I have the ms office subscription on my ID
I have renew Microsoft Office 365, on [--PII REMOVED--] with my Visa card Named: [--PII REMOVED--],, with email ID: [--PII REMOVED--].
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
348 questions
asked
2026-09-15T10:41:01.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 34%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sovuthika Chhim
0
Reputation points
commented
2026-09-18T02:16:45.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,120
Reputation points Microsoft External Staff
Moderator
2 answers
Error 0x80070043
Staff, The mentioned error shown above is present when I display the Network on my W11 Dell Desktop 7875 computer. I have spent hours researching fixes and all have failed to resolve the error (the fix is reason is the PC name or the network). My…
Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
asked
2026-09-17T23:42:49.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 87%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFG%3C/text%3E%3C/svg%3E)
F.G. Kraese
0
Reputation points
answered
2026-09-18T02:15:21.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daphne Huynh (WICLOUD CORPORATION)
1,545
Reputation points Microsoft External Staff
Moderator
2 answers
Invalid Boot Signature
How do I fix an invalid boot signature on my HP all in one home pc?
Windows for home | Windows 11 | Performance and system failures
32,489 questions
asked
2026-09-18T01:41:03.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 20%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jose Marrero
0
Reputation points
answered
2026-09-18T02:13:14.3166667+00:00
Ivan B
124.1K
Reputation points
Independent Advisor
1 answer
problem with cross notebook distrebution for all my team
All the teachers in my team are sharing one notebook with all the lessons and every teacher distribute the lessons he want from the staff note book to the class note book for quit a while every time they try they get this massage: Uh oh! it looks like…
Microsoft Teams | Microsoft Teams for education | Class Notebook | Other
Microsoft Teams | Microsoft Teams for education | Class Notebook | Other
Additional Class Notebook-related features and issues within Microsoft Teams for Education
310 questions
asked
2026-09-13T09:19:18.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 62%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERY%3C/text%3E%3C/svg%3E)
rafael yavetz
0
Reputation points
edited an answer
2026-09-18T02:12:36.54+00:00
Michelle Nguyen
1,590
Reputation points
Independent Advisor
1 answer
My son has been hacked and the email and password has been changed
Hi my sons Microsoft account has been hacked the person who has done this has changed the password and email on the account as well as all the recovery information but the account is still connected to my family app what can I do to recover the account
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,794 questions
asked
2026-09-17T18:57:41.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Keely Plevin
0
Reputation points
answered
2026-09-18T02:12:02.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
13,270
Reputation points Microsoft External Staff
Moderator
5 answers
Where is the option to disable Copilot on Bing Search? (Desktop )
I recall some time ago the dropdown settings menu on Bing search on desktop had the ability to disable Copilot answers/suggestions. Where is that feature now? I don't want Copilot-summarized results. I've tried looking through older threads, but they…
Bing | Search | Feature suggestions
Bing | Search | Feature suggestions
Recommendations for new functionalities or improvements to enhance products or services.
148 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 4%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 48%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
2 answers
Windows Protected Print Mode Updates - Replaces Canon Printer Driver that is incompatible with MF Scan Utility
Windows 10-11 Updates - Sometimes replaces Canon Printer Driver with the Microsoft Generic or Universal, "Mopria Certified" https://mopria.org/what-is-mopria driver that is incompatible with Canon MF Scan Utility Application. This has occurred…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up, install, or upgrade
asked
2026-09-17T19:36:35.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 47%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERI%3C/text%3E%3C/svg%3E)
Rich IE Tyme
0
Reputation points
answered
2026-09-18T02:09:00.9066667+00:00
Daphne Huynh (WICLOUD CORPORATION)
1,545
Reputation points Microsoft External Staff
Moderator
0 answers
PLACEHOLDER PLEASE DON'T DELETE
PLACEHOLDER PLEASE DON'T DELETE. This post is needed to enable the Sharepoint Open Specifications tag to be searchable.
Microsoft 365 and Office | SharePoint | Open Specifications
Microsoft 365 and Office | SharePoint | Open Specifications
Technical documents published by Microsoft that describe proprietary protocols, file formats, and standards used by SharePoint Products and Technologies.
1 question
asked
2025-06-26T16:48:54.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
2 answers
How to resolve the virtual machine access issue where I cannot connect via RDP and a licensing error message appears during the connection attempt?
When a try to connect in VM, licensing error appears during the connection attempt.
Windows for business | Windows Server | User experience | Remote desktop clients
asked
2026-09-17T17:31:46.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 3%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Marcos Nelson Silveira Silva
0
Reputation points
answered
2026-09-18T02:04:11.4533333+00:00
Daphne Huynh (WICLOUD CORPORATION)
1,545
Reputation points Microsoft External Staff
Moderator
1 answer
Windows and System Update data consumption
My "Windows and system update" consumes a lot of data even when I have paused windows updates, set my connection as metered and delivery optimization is turned off.
Windows for home | Windows 11 | Windows update
15,565 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 50%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
map network drive to nas drive
cant map nas drive from hp laptop. other computers on network map it ok
Windows for home | Windows 11 | Files, folders, and storage
11,723 questions
asked
2026-09-18T01:18:31.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 96%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mike Lewis
0
Reputation points
answered
2026-09-18T02:01:57.74+00:00
Manoel Barros
21,925
Reputation points
Independent Advisor
2 answers
I paid my subscription and my service was still cancelled
My name is Bea. I paid my subscription on August 6, 2026 under a different credit card number than i originally had on file. Today i get a message saying "My subscription is has been cancelled. I need to renew my subscription". The charges…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,185 questions
asked
2026-09-18T01:15:26.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 23%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bea Arter
0
Reputation points
answered
2026-09-18T01:59:51.45+00:00
GsN5034 - IA
77,270
Reputation points
Independent Advisor
7 answers
Uh oh! We're unable to process your payment. Please call your card issuer for further details – Exam payment issue
I am facing an issue while trying to make payment for a Microsoft certification exam. For the past 5 days, I have been continuously getting the following error message: "Uh oh! We're unable to process your payment. Please call your card issuer for…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,956 questions
asked
2026-03-18T04:54:39.1433333+00:00
Anonymous
answered
2026-09-18T01:58:03.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 83%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHD%3C/text%3E%3C/svg%3E)
Hasala Darshana Nadun Kumara
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Surface repair status
I sent my brand new Surface Pro back for repair. Tracking info from UPS says it arrived 6 days ago, but it still hasn't been scanned by Microsoft to indicate it was received. Is this normal? It's impossible to get anyone on the phone or a chat to…
Surface | Other
1,470 questions
asked
2026-08-16T13:57:06.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 12%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIZ%3C/text%3E%3C/svg%3E)
Iva Zovkic
25
Reputation points
commented
2026-09-18T01:57:44.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
16,125
Reputation points Microsoft External Staff
Moderator