341 questions with Microsoft 365 and Office | Install, redeem, activate | Other | MacOS tags

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my ms office 365 is not working,, I have the ms office subscription on my ID

I have renew Microsoft Office 365, on [--PII REMOVED--] with my Visa card Named: [--PII REMOVED--],, with email ID: [--PII REMOVED--].

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-09-15T10:41:01.97+00:00
Sovuthika Chhim 0 Reputation points
edited the question 2026-09-16T23:44:39.5533333+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

How to open and use Microsoft subscription with an OLD MacOS version (Big Sur 11.7.11).

My computer still runs great and has plenty of storage. I mostly use it for creating work documents using Microsoft Word. How can I make this work without having to buy a new computer?

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-09-14T01:43:19.94+00:00
G_Elyse 0 Reputation points
answered 2026-09-14T02:21:01.35+00:00
Estrella721 46,000 Reputation points Independent Advisor
2 answers

Office 2019 (macOS Sequoia)

Hello Everyone, I am using Office 2019 and i would like to continue using it. Currently there is no support and none of my applications are currently working. I must have updated the applications without knowing they will stop working. Please…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-07-05T17:29:50.5233333+00:00
Dorel Gheorghe 0 Reputation points
edited a comment 2026-09-12T14:58:54.7433333+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
2 answers

Reinstalling Word

After having to reinstall the OS, I need to reinstall my microsoft word on my imac air. Help!

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-09-11T18:57:02.1833333+00:00
Ellen Driesen 0 Reputation points
answered 2026-09-11T19:30:08.62+00:00
EmilyS726 267K Reputation points Independent Advisor
1 answer

OneNote license for Mac Home&Business 2024 Not activated

OneNote license for Mac Home&Business 2024 "Not activated" for the rest of Office apps I can open the apps but not edit. The Office package si also calle "Professional Plus".

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-09-09T16:27:46.4066667+00:00
Jordi TORRES 0 Reputation points
answered 2026-09-09T17:04:11.2333333+00:00
DaveM121 931.8K Reputation points Independent Advisor
2 answers

Word Activation Error on Mac

I'm using Microsoft 365 Family through a family member's shared subscription. The subscription shows as "Shared," and I have accepted the family invitation. My Mac was upgraded from Big Sur 11.7.10 to Monterey 12.7.6 because Office said the…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-09-08T23:00:05.2333333+00:00
Yan Staley 0 Reputation points
answered 2026-09-08T23:37:12.14+00:00
EmilyS726 267K Reputation points Independent Advisor
2 answers

Just subscribed to office 2024 , cannot save or print excel

I cannot save or print excel sheet, i still have an existing subscription to excel but that is not working and ends 26/9/2026. I have just purchased office2024, but not working ie I cannot save or print excel sheet

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-09-08T11:42:52.6633333+00:00
Gary Fry 0 Reputation points
answered 2026-09-08T12:15:22.79+00:00
DaveM121 931.8K Reputation points Independent Advisor
3 answers

Microsoft_Office_16.86.24060916_Installer.pkg

I have a work license and would like to install it on my macbook from 2015, but I can't find the link to download it

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-09-07T16:19:34.08+00:00
Schwartz, Ira 0 Reputation points
answered 2026-09-07T16:56:29.7633333+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
2 answers

Error code 0x0 on a mac

When I attempt to access Microsoft office applications I get the error code 0x0. How do I correct this?

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-09-07T15:24:20.55+00:00
Burke Swearingen 0 Reputation points
answered 2026-09-07T15:59:31.5233333+00:00
Jonathan Deives 81,435 Reputation points Independent Advisor
6 answers

Access to Microsoft account not working

I can access my Microsoft account but when I try to activate Word for Mac it does not allow me to sign in. I do not know why I can sign in in one place but cannot sign in in another place. How do I resolve?

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-07-20T00:21:27.9433333+00:00
Mal Grimmond 0 Reputation points
commented 2026-09-03T01:52:23.23+00:00
EmilyS726 267K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Read only files

I am unable to edit any Microsoft documents on my Mac. They are now all read only. I have tried to update Microsoft but I don't seem to be able to. I think my Mac was purchased in 2021. Can you help?

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-08-31T22:14:46.13+00:00
Jo M 20 Reputation points
commented 2026-09-02T13:53:59.0533333+00:00
Jo M 20 Reputation points
1 answer

looking for the download to Microsoft Office for Mac 2011 14.7.7

I have Microsoft Office 2011 for Mac 14.7.2. Where can I find the update files to download? The Microsoft Updater does not work anymore... I continually get a message that says "AutoUpdate cannot connect to the update server". I found a place…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-09-01T11:18:18.46+00:00
Grace Keralin 11 Reputation points
answered 2026-09-01T23:26:39+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
2 answers

Office version for Mac OS12

how can I download a legacy version of Microsoft 365 for Mac OS12?

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-09-01T16:22:07.55+00:00
Reyes, Dan Dr 0 Reputation points
answered 2026-09-01T16:55:17.9166667+00:00
EmilyS726 267K Reputation points Independent Advisor
1 answer

Office transfer to new MacBook

I want to install MSOffice to a new MacBook. I don't know what account I originally installed it under. I have the product key. How can I install on my new MacBook with only the product key?

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-08-31T15:39:34.7+00:00
Rob Robster 0 Reputation points
answered 2026-08-31T16:14:21.8066667+00:00
DaveM121 931.8K Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

how can I activate Microsoft365 in MS Word on MacBook

I can't activate my Microsoft365 personal in MS Word as I try, it show as ERROR: 0x0. My MS Word is Ver.16.77.1 and my MacBook is MacOs Big sur 11.7.11. I've paid the subscription and I have a rights to use it until 7/11/2025. even I can use in any…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-08-30T09:05:58.97+00:00
เพียงหทัย หาญสุวรรณ 40 Reputation points
accepted 2026-08-30T09:57:23.0433333+00:00
เพียงหทัย หาญสุวรรณ 40 Reputation points
2 answers

How can I get Home Office and Student (2021) to work an a Mac after a minor system update

My Mac system was updated (OS Ventura). Now Home Office and Student (2021) will no longer open. Can I remove the license and then reinstall it or uninstall it (how?) and then reinstall it? Thanks for any assistance ... NB

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-08-28T18:34:51.7266667+00:00
Will Hew 0 Reputation points
answered 2026-08-28T19:14:45.98+00:00
EmilyS726 267K Reputation points Independent Advisor
2 answers

Need to re-install Office 2024 on my iMac Air after data was lost during iMac repair

Thought I correctly re-installed, but it is asking me to sign up for MS 365, which I do nit want at this time. Just want my Office 2024 which was purchased 8/19/2025.

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-08-28T00:17:39.3766667+00:00
Ginny Brown 0 Reputation points
answered 2026-08-28T00:52:31.2+00:00
Ivan B 123.5K Reputation points Independent Advisor
1 answer

Disruptive Microsoft Auto Update

On my macOS computer, Microsoft Auto Update automatically launches at random intervals. It appears in my interface rather than running in the background. It operates regularly, despite my infrequent use of these tools. How can I prevent this disruptive…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-04-03T14:28:22.1866667+00:00
Rorden, Chris 0 Reputation points
edited the question 2026-08-26T19:39:22.76+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
1 answer

Cannot open Word on my mac - my subscription is up to date.

I cannot open Microsoft Word on my mac - my subscription is up to date. Email is ******@live.com. Thank you, Sophie

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-08-26T13:52:59.7633333+00:00
Sophie Barlow 0 Reputation points
answered 2026-08-26T14:27:12.2033333+00:00
DaveM121 931.8K Reputation points Independent Advisor
2 answers

I am unable to activate my office 365 account from my MAC.

My Mac is update to date with the OS Tahoe 26.6.2 installed. Microsoft apps are up to date, Word is currently MS Word for Mac, Version 16.112.1. This issue just stared today - I have been able to activate prior to today. I checked my login and the id…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-08-24T17:29:15.8633333+00:00
Jeff Howren 0 Reputation points
commented 2026-08-26T08:05:48.59+00:00
Kai-H 26,760 Reputation points Microsoft External Staff Moderator