4,328 questions
1 answer
Can sign into Microsoft servers. Cannot sign into xbox servers
I can sign into my Microsoft account successfully and remain signed in. However, when I select my Xbox profile, Xbox tells me I need to sign in. My Microsoft credentials are accepted, but Xbox immediately signs me out again. I have reproduced this with…
Windows for home | Other | Gaming
asked
2026-09-16T11:51:34.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Reec Smyt
0
Reputation points
answered
2026-09-16T12:17:10.53+00:00
Gérard Oomens
132K
Reputation points
Volunteer Moderator
0 answers
Unexpected separate billing for Anthropic Claude models (Azure Marketplace) on an Azure Sponsorship subscription — not deducted from sponsorship credits
I have an Azure Sponsorship subscription and recently discovered that Azure Marketplace SaaS usage of Anthropic Claude models (Claude Fable 5 and Claude Opus 5) is being billed separately to my card, rather than being deducted from my sponsorship credit…
Foundry IQ
Foundry IQ
Knowledge index in Microsoft Foundry that lets AI agents retrieve grounded information from organization’s data
7 questions
asked
2026-09-16T11:45:46.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 72%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kush Sheth
0
Reputation points
asked
2026-09-16T11:45:46.14+00:00
Kush Sheth
0
Reputation points
2 answers
how can i get my stolen account back?
hey i tried everything to get my account back i filled the account recovery form and i did put everything i remember and it still says i didn`t provide enough info is there a way i can email Microsoft support and i will provide what needed to prove that…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,870 questions
asked
2026-09-16T11:45:25.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 27%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
Hamdi Ratrout
0
Reputation points
edited an answer
2026-09-16T12:26:13.3733333+00:00
GsN5034 - IA
77,475
Reputation points
Independent Advisor
1 answer
Why am I not receiving the academic student discount for the SC-500 certification exam?
Why am I not receiving the academic student discount for the SC-500 certification exam?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,039 questions
asked
2026-09-16T11:43:07.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 54%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
David Andherson Orrego Palomino
0
Reputation points
edited the question
2026-09-16T11:43:37.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,900
Reputation points
Volunteer Moderator
2 answers
Verify e-mail address
How do I remove the current e-mail address I use to verify my e-mail?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,937 questions
asked
2026-09-16T11:42:46.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 76%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
stephen murphy
0
Reputation points
answered
2026-09-16T12:21:58.02+00:00
GsN5034 - IA
77,475
Reputation points
Independent Advisor
0 answers
The STOCKHISTORY() function is acting up again and failing to update.
STOCKHISTORY() was working again yesterday, but today it has stopped updating and is showing a "#CONNECTION" error.
Microsoft 365 and Office | Excel | Other | Other
Microsoft 365 and Office | Excel | Other | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
724 questions
asked
2026-09-16T11:33:48.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 74%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
gordon.t
5
Reputation points
commented
2026-09-16T17:42:55.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 68%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
Frank Duquette
65
Reputation points
2 answers
Unable to scroll on Bing search results page in the Edge browser.
As the title says, I find I am unable to scroll on the search results page for Bing using the Edge browser. This has been going on for over a week now, along with being signed out of my Gmail account [but only Gmail no other sites] every time the browser…
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,659 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 69%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
0 answers
Authenticator en móvil roto. Recuperar acceso.
Mi teléfono ha quedado inservible. He instalado la aplicación Microsoft authenticator en un teléfono móvil nuevo, pero sigue solicitando la autenticación que envía a la cuenta instalada en el antiguo. Cuando seleccionó la opción de usar otro método, al…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,526 questions
asked
2026-09-16T11:26:28.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 0%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELO%3C/text%3E%3C/svg%3E)
Lopez Ortega, Almudena
0
Reputation points
asked
2026-09-16T11:26:28.71+00:00
Lopez Ortega, Almudena
0
Reputation points
2 answers
cannot log in to my school account on desktop microsoft apps
It works when I log in on web, but it is inconvenient. I tried to delete the sign in info from the setting but i can't log in to do so. error code : 657rx
Microsoft 365 and Office | Subscription, account, billing | For education | Windows
Microsoft 365 and Office | Subscription, account, billing | For education | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
253 questions
asked
2026-09-16T11:25:58.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Lina
0
Reputation points
commented
2026-09-17T11:45:45.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby Nguyen
2,560
Reputation points
Independent Advisor
0 answers
How do disable the AI Assistant and Support opening up as default in Partnercenter - really annoying
Dear team, unfortunately no other way to communicate this (cant even open a ticket for this in PartnerCenter). The new Assistant has no way of "disabling" it so it will only be used on demand. It does not save the state and on every subpage…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,585 questions
asked
2026-09-16T11:25:00.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 44%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Patrick Kreuzer
5
Reputation points
asked
2026-09-16T11:25:00.59+00:00
Patrick Kreuzer
5
Reputation points
1 answer
Live Kernel Event 141 / AMD error
Hello! I've suddenly encountered this issue - LiveKernelEvent 141, together with AMD error pop up. I've had issues with this in the past but never figured the issue so i thought to bring it here, though it has been a while since it happened last…
Windows for home | Windows 11 | Performance and system failures
32,516 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 98%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
How to buy storage for my child's cloud? the child's profile says he needs to ask an adult to help make this purchase, but it does not say how the adult can actually make the purchase
How to buy storage for my child's cloud? the child's profile says he needs to ask an adult to help make this purchase, but it does not say how the adult can actually make the purchase. I've tried adding money to the child's account. i have turned off…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,186 questions
asked
2026-09-16T11:10:42.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 86%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Lisa
0
Reputation points
answered
2026-09-16T12:18:47.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,810
Reputation points
Independent Advisor
4 answers
Copy and paste (and 'drag') in Excel HAVE STOPPED WORKING
The latest bug you've introduced to MS Office seems to be to make copy & paste and 'drag' (ie dragging down from a cell or row across one or more cells below) STOP WORKING. Cut & paste DOES work, but copying a single cell, multiple cells or a row…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,965 questions
asked
2026-09-16T11:08:53.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 3%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Bad Hobbit
0
Reputation points
answered
2026-09-21T18:05:38.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 66%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Shane Farmer
0
Reputation points
0 answers
This is not a question it is a statement of fact.
Microsoft support could be considered a non-existent almost fraudulent service Asking for call back (multiple times) does not happen When one has multiple problems with Windows, 365, Outlook etc there is no single line of help available Trying to…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,219 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 39%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
0 answers
RESET MFA From https://portal.azure.com
I have a Pay-As-You-Go Azure subscription and had configured Multi-Factor Authentication (MFA) using the Microsoft Authenticator app on my mobile phone. Everything was working fine. Unfortunately, my phone has been damaged, and I no longer have access to…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,526 questions
asked
2026-09-16T11:02:02.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 4%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
SANJAY KUMAR SINGH
0
Reputation points
asked
2026-09-16T11:02:02.93+00:00
SANJAY KUMAR SINGH
0
Reputation points
2 answers
OUTLOOK HAS STOPPED WORKING
Like the Artemis astronauts, I have 2 copies of Outlook and NEITHER of them work. Outlook 'Classic' now exhibits AT LEAST the following faults (I'm sure there are others): It refuses to send emails from my MAIN Gmail account. Sent items remain in the…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,757 questions
asked
2026-09-16T11:01:49.5033333+00:00
Bad Hobbit
0
Reputation points
commented
2026-09-18T04:11:48.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,300
Reputation points Microsoft External Staff
Moderator
1 answer
Certificate not yet received
Hi, I have cleared AI Transformation Leader Certification (AB-731)exam on 15th Sept'2026, but still yet to receive the certificate in my email. Please help. Regards Alok
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,039 questions
asked
2026-09-16T10:58:17.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 68%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Alok Kumar
0
Reputation points
answered
2026-09-16T12:12:32.0533333+00:00
Gérard Oomens
132K
Reputation points
Volunteer Moderator
3 answers
I can’t find my account but pay a subscription every month
I pay over £10 every month to Microsoft. When I log in it looks like I don’t have a subscription. I’ve obviously logged using a different account but I don’t know what one. I need to cancel that subscription and get a new one. Hope do I do that?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,120 questions
asked
2026-09-16T10:57:04.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 51%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Joan Pointer
0
Reputation points
answered
2026-09-16T11:31:27.89+00:00
DaveM121
934.5K
Reputation points
Independent Advisor
3 answers
Windows PC freezing randomly and showing high memory usage
Hello, My Windows PC has been freezing randomly during normal use, and Task Manager shows abnormally high memory and CPU usage even when no heavy applications are running. I have tried restarting the system and checking for Windows updates, but the…
Windows for home | Windows 11 | Performance and system failures
32,516 questions
asked
2026-09-16T10:55:26.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 95%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
איחילאס אל באז
0
Reputation points
answered
2026-09-16T11:27:28.6833333+00:00
DaveM121
934.5K
Reputation points
Independent Advisor
2 answers
Update of parentaccountid into CRM from ADF
I'm trying to update records from a .csv file through ADF copy activity into CRM. It's working fine for the GUIDs present for parentaccountid and updating accordingly. However, when a blank value is sent for this field, it's not removing the existing…
Azure Data Factory
Azure Data Factory
An Azure service for ingesting, preparing, and transforming data at scale.
12,204 questions
asked
2026-09-16T10:54:54.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 89%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Vidyashree Dinesh
0
Reputation points
edited a comment
2026-09-21T12:22:23.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 27%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Stijn De Vos
0
Reputation points