1,864,346 questions

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2 answers One of the answers was accepted by the question author.

reward not sending after redeeming 2 already

i own one microsoft account, and i have used up 4,000 points to buy 2 microsoft rewards codes for minecoins (bedrock edition minecraft) and after spending 2,000 points more with rewards, i havent received an email about the code, and havent for at least…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,341 questions
asked 2026-09-13T16:49:23.03+00:00
Drabugz 20 Reputation points
accepted 2026-09-13T17:41:04.1833333+00:00
Drabugz 20 Reputation points
1 answer

Lost tenant/subscription access due to converting admin to internal user

This request is regarding a tenant lockout on a DIFFERENT, existing production tenant. The sole Global Administrator was locked out due to a user configuration change. I need an escalation to the Data Protection Team to reset the administrator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-13T16:47:30.01+00:00
Bruce Bell 0 Reputation points
answered 2026-09-13T19:35:06.6133333+00:00
Ivory 1,325 Reputation points Independent Advisor
3 answers

Lost the SCANNER App

Somehow or another, the SCANNER App is gone (IScan, I believe)....how can I retrieve it? Thank you, Linda

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-13T16:44:49.39+00:00
Linda Kolla 0 Reputation points
answered 2026-09-14T17:37:27.13+00:00
Linda Kolla 0 Reputation points
2 answers

Account Recovery Blocked

Hello, I have tried to unlock my personal email which I use for university and such however it keeps saying that my account recovery has been blocked due to activity that goes against the terms and conditions. I have used that email other than to log…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T16:43:51.16+00:00
Fae A 0 Reputation points
answered 2026-09-13T17:26:32.5966667+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
2 answers

No HDMI Sound output to TV

The video is sent to TV but the sound continues to play on Laptop. I tried multiple times and multiple Apps. I rebooted TV and rebooted Windows 11. I checked sound setting and tried reset. Does anyone have any suggestions? I don't have another HDMI…

Windows for home | Windows 11 | Settings
asked 2026-09-13T16:43:48.2133333+00:00
Jack dos Santos 0 Reputation points
answered 2026-09-14T00:00:16.79+00:00
ApexNáV 265 Reputation points
4 answers

Outlook Calendar Desktop

Hi, Since yesterday, all my events in Outlook Calendar have a white stripe under it. Visually, it looks like all my events are terminating 5 or 10 minutes before the next one. How can I fix it and remove it? Thanks

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T16:41:39.2966667+00:00
Christian de BERAIL 0 Reputation points
commented 2026-09-16T07:00:12.25+00:00
Kai-H 26,760 Reputation points Microsoft External Staff Moderator
2 answers

Windows 11 repair/reset failed, Microsoft account and OneDrive won't open

Hi, I need help with a Windows 11 problem on my HP EliteBook 830 G6. My laptop previously had a virus, so I reset the PC. After the reset, I noticed that Windows did not seem to be installed/working correctly. The main problems I'm having are: I cannot…

Windows for home | Windows 11 | Windows update
asked 2026-09-13T16:38:54.3333333+00:00
fadila ibrahim 0 Reputation points
commented 2026-09-14T16:11:56.3333333+00:00
ApexNáV 265 Reputation points
1 answer

Microsoft Account Hacked or Compromised

How to get my sons account back if the guy who took his account has deleted the security info and replaced the gmail with oulook or else. Is it possible to get his account back because it shows his gmail doesnt exist.

Microsoft Security | Microsoft Identity Manager
asked 2026-09-13T16:37:56.1233333+00:00
Ernests Ozols 0 Reputation points
answered 2026-09-13T16:38:11.65+00:00

AI answer

1 answer

i phone 16 will not load email.

I phone 16 will not load email since mid morning yesterday (saturday) 9/12/26 I am able to receive emails on PC

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-13T16:34:52.6566667+00:00
sharon porterfield 0 Reputation points
commented 2026-09-13T17:13:19.03+00:00
John Jefferson Doyon 87,535 Reputation points Independent Advisor
1 answer

SIGN IN ISSUE in Ms Excel

I TRY TO SIGN IN IN EXCEL EVERYTHING GOES SMOOTH UNTIL I ENTER THE OTP..AS I ENTER IT A TYE OF BLANK SCREEN APPEARS EVERYTIME..TRIED MANY DIFFERENT METHODS TO FIX IT BUT IT STILL APPEARS

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-13T16:30:11.6866667+00:00
Emaan Shakeel 0 Reputation points
answered 2026-09-13T17:07:38.02+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
2 answers

Subscription not working

all my MS365 apps not all say I need to activate a subscription but my apple id is showiing an active subscription. Then when I try to reactivate I get an "unknown error" code. Please fix the following issue.

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-09-13T16:29:35.4866667+00:00
Matthew Leiner 0 Reputation points
answered 2026-09-13T17:09:40.0466667+00:00
John Jefferson Doyon 87,535 Reputation points Independent Advisor
1 answer

mS agent deleted my years of emails & I need them back, please!

Dear Microsoft Hope all is well. I contacted Microsoft because I wasn’t receiving my emails in Outlook Classic.  The agent wouldn’t call me, as if asked him to do before he took any action (claiming there’s a system problem that’s delaying his ability to…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T16:28:09.5166667+00:00
Arleen G 0 Reputation points
answered 2026-09-14T11:01:11.5033333+00:00
Zoha Fatima 510 Reputation points
3 answers

2026-09 Securityupdate (KB5124008) (26200.9445) PROBLEM

So my download starts fine downloadig quite slow but still, after a while it just stops and says it failed. What can I do to resolve this? I have tried this multiple times, freed up space from the pc, rebooted etc etc..

Windows for home | Windows 11 | Windows update
asked 2026-09-13T16:27:04.7933333+00:00
Wesley 0 Reputation points
edited an answer 2026-09-13T17:02:59.6033333+00:00
Ramesh Srinivasan 87,515 Reputation points Independent Advisor
0 answers

flasbellek trojn bulaştı temizle

flasbellek trojn bulaştı temizle nasıl temizlenir

Microsoft Security | Microsoft Defender | Other
asked 2026-09-13T16:25:21.3666667+00:00
yahya gokduman 0 Reputation points
2 answers

No sound on my laptop

I have uninstalled the sound driver as I had no sound. I believed it would reinstall automatically when the laptop was restarted but this did not happen. How do i reinstall it?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-13T16:22:32.9333333+00:00
Karol Richardson 0 Reputation points
answered 2026-09-16T06:58:55.95+00:00
Emma1-N 12,445 Reputation points Microsoft External Staff Moderator
1 answer

PlayReady SL3000 encrypted AAC has no audio / causes freezes

Microsoft Edge Version 153.0.4234.32 OS: Windows 11 build 26200.6899 GPU: NVIDIA RTX 5080 I’m debugging what looks like a Windows PlayReady / Media Foundation protected-audio issue. CANAL+ behavior: PlayReady SL3000 → 1080p available, but encrypted AAC…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-09-13T16:16:49.2266667+00:00
SpeaR 25 Reputation points
commented 2026-09-16T10:06:12.4866667+00:00
Carl-L 21,745 Reputation points Microsoft External Staff Moderator
1 answer

Having issues reactivating my Microsoft 365 subscription

I bought the Microsoft 365 Personal Package. Everything worked fine. The problem Is my bank issued me a new card with the new bank account details so my old payment method failed. Now when I try to reactivate or resubscribe to my previous package or buy…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-13T16:13:43.5566667+00:00
Bardh Ahmeti 0 Reputation points
commented 2026-09-17T08:25:31.9766667+00:00
Kai-H 26,760 Reputation points Microsoft External Staff Moderator
2 answers

I can't download japanese keyboard

I can't download japanese keyboard, it says error 0x800F0806

Windows for home | Windows 11 | Input and language
asked 2026-09-13T16:13:34.59+00:00
JC 0 Reputation points
commented 2026-09-17T08:11:39.1666667+00:00
Clary-N 15,925 Reputation points Microsoft External Staff Moderator
3 answers

accessing children's accounts

How do I reset password on children's email accounts which have never been used? The auto prompts just send us round in circles.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T16:11:03.2333333+00:00
M and V A-M 0 Reputation points
answered 2026-09-13T20:26:22.5266667+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Null data not handled properly

I am reading data from a SQL Server database with this code: Dim rdr As SqlDataReader = cmd.ExecuteReader While rdr.Read() evnt = New MyEvent With { .EventID = If(IsDBNull(rdr.GetInt32("EventID")), Nothing,…

Developer technologies | VB
Developer technologies | VB

An object-oriented programming language developed by Microsoft that can be used in .NET.

2,943 questions
asked 2026-09-13T16:06:35.95+00:00
RogerSchlueter-7899 1,801 Reputation points
commented 2026-09-15T02:40:49.04+00:00
Gatlin Le (WICLOUD CORPORATION) 320 Reputation points Microsoft External Staff Moderator