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Authenticator keeps logging me out instead of logging me in

I haven't been able to find anyone else having the same issue, when I try to log onto my accounts using Microsoft authenticator, especially my school email, it asks me to log in and input the authenticator code. I do that and then instead of logging me…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-13T14:35:54.2666667+00:00
Kaja 0 Reputation points
commented 2026-09-14T15:40:30.7966667+00:00
Heimerdinger 380 Reputation points Independent Advisor
1 answer

MS account stolen

My son's MS account was stolen. Attackers managed to lure him into giving them the one-time password, after which they changed his password and appear to have set up MFA. Trying to use his password is not working. Login window reports that account…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T14:32:45.86+00:00
R C 0 Reputation points
edited an answer 2026-09-13T15:17:09.3633333+00:00
Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
1 answer

Startup verification issue in Microsoft for Startup

Hello, On the Azure Portal in Microsoft for startup tab, my startup verification status shows: “We couldn’t verify your startup. We’ll switch you to a pay-as-you-go subscription once your remaining Azure credits run out or expire.” Could you please…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,673 questions
asked 2026-09-13T14:19:31.85+00:00
Nitish Kumar 0 Reputation points
answered 2026-09-14T11:15:07.5533333+00:00
Zoha Fatima 510 Reputation points
1 answer

Error Message

Request Id: 37b3c8d6-91ea-4344-97d2-fb25ddcc8100 Correlation Id: 713eedab-9ce0-4224-9644-d97f7ae36f49 Timestamp: 2026-09-13T14:15:01Z Message: AADSTS900144: The request body must contain the following parameter: 'client_id'.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-13T14:18:48.7466667+00:00
Doug Dalgleish 0 Reputation points
commented 2026-09-14T09:14:20.1533333+00:00
Hshkhar 0 Reputation points
1 answer

I was unable to take the exam due to technical glitch...

I have the voucher for the exam and i have scheduled the exam for 13 sept 2026 3:15 pm but there was a system check error when i was starting the exam then the re schedule options come and i tried to reschedule the exam but it pops an error everytime i…

Community Center | Not monitored
asked 2026-09-13T14:14:19.2766667+00:00
bhavesh tiwari 0 Reputation points
answered 2026-09-13T16:54:24.4333333+00:00
Julian Sharp 43,076 Reputation points
2 answers

I have no 'New Chat' option to select. No matter what i do, it does n.ot appear

I want to start a new chat with members from an existing chat. I do not mind adding their names manually. But the system will not let me leave the old thread to start a new thread, a new separate chat. I have no 'New Chat' option to select. No matter…

Microsoft Teams | Microsoft Teams for business | Chats | Group chats
asked 2026-09-13T14:11:17.7233333+00:00
Ty Bollinger 0 Reputation points
answered 2026-09-14T17:22:36.88+00:00
Levi Cornwell 175 Reputation points
3 answers

handle not valid on HP Laserjet 6p in windows 10?

Cannot reinstall HP LaserJet 6p on Windows 10 desktop due to 'handle is invalid' error.

Windows for business | Windows Client for IT Pros | Networking | Other
asked 2026-09-13T14:10:47.5433333+00:00
David Julius 0 Reputation points
answered 2026-09-14T06:32:07.74+00:00
Senthil kumar 2,420 Reputation points
2 answers

App Control policy "AllowMicrosoft_2023-05-04" keeps returning after reboot and disables Microsoft Defender after confirmed Trojan infection

Hello, I am using a personal Windows PC, not a company/school-managed device and not intentionally enrolled in Intune/MDM. I recently discovered what appears to be a serious malware infection with persistence mechanisms. I am trying to determine how to…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-13T14:06:52+00:00
志军 龚 0 Reputation points
commented 2026-09-13T16:47:52.9733333+00:00
Ramesh Srinivasan 87,435 Reputation points Independent Advisor
3 answers

Can't remove #VALUE! from excel sheet

#VALUE! is not going

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-13T14:06:00.33+00:00
Mithun Das 0 Reputation points
commented 2026-09-17T09:58:01.1066667+00:00
Heimerdinger 380 Reputation points Independent Advisor
2 answers

lost office access

lost all my office product access. on my Mac. subscription is up to date etc. cannot update either. how can you get a live body to talk with?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-13T14:01:18.3366667+00:00
Richard Weyland 0 Reputation points
commented 2026-09-13T15:20:35.46+00:00
DaveM121 931.8K Reputation points Independent Advisor
2 answers

upgrade my windows 8.1

upgrade my windows 8.1, any tips? I would like to upgrade my old PC

Windows for home | Windows 10 | Install and upgrade
asked 2026-09-13T13:55:42.71+00:00
Michela Dorant 0 Reputation points
answered 2026-09-13T14:31:08.45+00:00
Ivan B 123.5K Reputation points Independent Advisor
7 answers One of the answers was accepted by the question author.

my PC suddenly shutdown

my PC suddenly shutdown. Based on DaveM121 suggestion on same problem at Suddenly Shutdown February 11th 2026 to previous question , I would send my C :\Windows\Minidump link…

Windows for home | Windows 11 | Settings
asked 2026-09-13T13:53:01.0033333+00:00
yohanes anindito 20 Reputation points
accepted 2026-09-13T15:45:40.22+00:00
yohanes anindito 20 Reputation points
1 answer

How to enable my account as administraitor. Correlation Id: [Moderator note: Personally Identifiable Information removed] Timestamp: 2026-09-13T13:47:41.758Z

I cannot proceed with logging in and setting up my account as administraitor no matter how much I try different ways of logging in.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-13T13:51:13.0266667+00:00
Joanne Jadman 0 Reputation points
edited an answer 2026-09-14T15:09:11.49+00:00
Helen Luu 2,865 Reputation points Independent Advisor
1 answer

how to change an account that is an administrator on this pc?

When this laptop was bought last year i used my ex girlfriend email to set it up & it became an administrator , the whole onedrive is under her email. Now i want to chaange it.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-13T13:50:57.47+00:00
Vuyolwethu Kunene 0 Reputation points
answered 2026-09-13T14:26:32.45+00:00
DaveM121 931.8K Reputation points Independent Advisor
2 answers

Error 715-123130 / 404.

Нужна прямая ссылка на ISO Windows 10 22H2, русский язык, x64. Стандартная страница загрузки выдаёт ошибку 715-123130 / 404.

Windows for home | Windows 10 | Install and upgrade
asked 2026-09-13T13:47:22.1433333+00:00
Stanislave G 0 Reputation points
answered 2026-09-13T16:47:07.8933333+00:00
Spigolo 136.1K Reputation points Volunteer Moderator
3 answers

The data area passed to a system call is too small.

The data area passed to a system call is too small.

Windows for home | Windows 11 | Recovery and backup
asked 2026-09-13T13:37:35.45+00:00
Rich Scillia 0 Reputation points
commented 2026-09-17T14:18:23.7033333+00:00
Rich Scillia 0 Reputation points
1 answer

Copilot Voice Mode Option Missing From My Account

Hello, I’m having an issue with Microsoft Copilot. I’m signed in to my account normally, but I don’t see the option to use Voice Mode anywhere. The voice/microphone icon is completely missing from the interface. I have checked that I’m properly logged…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-13T13:35:07.8733333+00:00
Adrian Velčić 0 Reputation points
answered 2026-09-14T11:01:22.94+00:00
Mohammad Wasi Haider 165 Reputation points
1 answer

how to create a configuration tool

I am a home user not support - I am trying to install vision standard 2021 and it reverts to my older copy of vision 2019 on my account - I have a licence key

Microsoft 365 and Office | Visio | Other | Windows
asked 2026-09-13T13:30:56.0466667+00:00
Robert Fraser 0 Reputation points
commented 2026-09-15T09:09:28.7966667+00:00
Aetherin 1,725 Reputation points Independent Advisor
2 answers

Was just resubscribed to family, but only want single Microsoft 365

Was just resubscribe to Microsoft 365 family. I only want a single subscription, but I’m never able to figure out how to downsize my subscription. Please correct the resubscribe to family that I was charged for today.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T13:29:32.1733333+00:00
Gloria Supran 0 Reputation points
answered 2026-09-13T14:06:28.68+00:00
DaveM121 931.8K Reputation points Independent Advisor
1 answer

Account hacked going round in circles

Guys, ADHD and Dyslexic and seriously pissed off right now. Would really appreciate some help on this as MS are useless and i'm going round in circles and chatbots refusing to help me speak directly an an agent. ok, this problem affects my son's…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T13:28:55.5533333+00:00
Satvinder Diocee 0 Reputation points
answered 2026-09-13T18:03:33.96+00:00
Lucus-V 13,115 Reputation points Microsoft External Staff Moderator