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43 answers

Unable to move emails between different inboxes?!

On my new outlook I'm unable to move/drag emails between different inboxes. I used to be able to do this on the old outlook application but now that I've transferred to the new one I cannot anymore. As I have 3 different emails on my one app being our…

Outlook | Windows | New Outlook for Windows | For home
asked 2024-04-08T23:38:20+00:00
Anonymous
43 answers

Account recovery stuck on robot verification

Hi, I am trying to recover my account. I am trying to send the verification code to my phone number, however to do so I have to pass a "help us beat the robots" verification. I successfully complete the verification but the process does not go…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2023-11-01T01:47:39+00:00
Anonymous
43 answers

How do I preview a wav file in the new outlook without having to download the file?

When I switched from the old Outlook to the new Outlook, I no longer have the ability to preview voicemails sent as wav files. Instead, I am prompted to save to OneDrive or download the file.

Outlook | Windows | New Outlook for Windows | For home
asked 2024-01-19T13:42:02+00:00
Anonymous
43 answers

Hyperlink not showing up in New Outlook

I am having a problem with Hyperlink not showing up with new outlook. Whenever there is an email that comes with hyperlink on it ,sometime it comes with clickable link sometime it is not clickable at all .

Outlook | Windows | New Outlook for Windows | For home
asked 2024-05-17T20:56:32+00:00
Anonymous
43 answers One of the answers was accepted by the question author.

Outlook Trello Add In

In the last couple of days, my Outlook Trello Add In has stopped working correctly: If I select Include email attachments, I get the error message. Sorry, your card could not be added to Trello **** If I don't select Include email attachments, the…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2022-06-30T04:27:39+00:00
Anonymous
43 answers

How can i screenshot with the NEW OUTLOOK?

Good Morning, i have tried to search this option everywhere. And i keep getting re-routed on how to find it with the old version. please help !

Outlook | Web | Outlook.com | Settings
asked 2023-05-20T14:22:44+00:00
Anonymous
43 answers

Reply All does not work showing "The operation failed" error

Using Microsoft Outlook version 2201 (Preview Channel) I get the same error on two different computers when I use Reply All: The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Oulook. I already…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2022-02-06T18:14:06+00:00
Anonymous
43 answers

Outlook App keeps crashing on iPhone iOS 16.0.2

iPhone 14 Pro iOS 16.0.2 and the newest Outlook . I've uninstalled and reinstalled it, cleared my cache in Safari, restarted my iPhone, switched airplane mode on and off, and nothing has resolved the issue.

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2022-09-28T03:38:32+00:00
Anonymous
43 answers

Outlook Calendar Reminders Not Working

since the "update" to Microsoft 365 a couple weeks ago, Outlook reminders are only working some of the time. I've missed a couple meetings because either I never got the reminder or I snoozed it and it never showed. I ran outlook.exe…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2020-06-04T00:56:08+00:00
Anonymous
43 answers

2 Outlook icons just appeared on my Start Menu and I want them to go away

they do nothing. Can't even uninstall them when you right click. I never use Outlook not even sure where these came from. I do have Office student 2016 I ideas on how to get rid of these??

Outlook | Web | Outlook.com | Settings
asked 2021-06-22T19:31:15+00:00
Anonymous
43 answers

outlook Message "cannot send this item"

Hi to  As of yesterday my outlook is popping the above message every time I try to reply or forward a mail as HTML. i even try to save the message and send it after but even that does not work. Can you please help

Outlook | Windows | Classic Outlook for Windows | For home
asked 2021-02-09T08:13:59+00:00
Anonymous
43 answers

Outlook displays banner that says: Check your connection Open a browser to sign into ______.com and receive new emails

When I click the button it opens a generic msn webpage. My company uses DSSO so everything is already signed in. Can't seem to find anyone else who has had this error. I have tried repairing office, recreating mail profile etc.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2020-08-06T16:24:56+00:00
Anonymous
43 answers One of the answers was accepted by the question author.

Reply header missing when reply or forward

I has been using Microsoft 365 on my Macbook Air since early this year. It has been working perfectly all this while until recently i found that sender's header missing when i reply or forward some of the emails. Not sure what happens, it doesn't show…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2021-07-15T14:26:22+00:00
Anonymous
43 answers

Back to old version of Outlook (Don't want Beta)

I have a Beta version of Outlook which I don't care for... How do I get back to my original version or Classic version... Moved from:      Outlook.com / Email / Connecting to Outlook.com with apps and devices

Outlook | Web | Outlook.com | Settings
asked 2018-03-26T22:44:28+00:00
Anonymous
43 answers

Cannot Preview PDF attachments in Outlook Web Access

We have Exchange on O365 and User desktops of Outlook 2016.  Some users have Outlook on their mobile phones also. We can preview PDF files in Outlook emails on the Desktop Outlook and on mobile phone with outlook. We cannot preview PDF files in Outlook…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2018-04-18T14:37:52+00:00
Anonymous
43 answers

iCloud set up error in Outlook

I've been successfully using iCloud in Outlook 2010 for a couple years.  Yesterday had an sync issue (conflict error which I had never seen before) and I was unable to add any calendar items to my iCals in outlook. I uninstalled and reinstalled iCloud.  …

Outlook | Web | Outlook.com | Calendar
asked 2019-08-04T13:25:47+00:00
Anonymous
43 answers One of the answers was accepted by the question author.

Outlook for Mac can't drag emails to folder with Gmail

I'm using Outlook for Mac with office 365, version 16.20, 181202. I have an outlook.com and gmail account. I'm able to drag emails into folders on the left sidebar with my outlook.com email, however I'm no longer able to do this with my Gmail accounts…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2018-12-05T13:41:00+00:00
Anonymous
43 answers

Autofill disabled on new Microsoft login page. ANNOYING!!!

It appears there is now a new login page for Outlook Live Online which is the main login for all Microsoft accounts. It also appears this new page is blocking the autofill feature on Chrome for the user name. I have been meaning to switch to another…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2016-04-04T15:02:47+00:00
Anonymous
43 answers

Outlook.com contacts not syncing to iPhone (but calendar and e-mail are)

Hoping someone can help. THE ISSUE: My new iPhone 7 isn't pulling in my contacts into the Phone >Contacts app (the stock iPhone contacts app) from Outlook.com. It's strange because both my e-mail and calendar from Outlook.com are syncing…

Outlook | Web | Outlook.com | Contacts
asked 2017-05-06T16:45:51+00:00
Anonymous
43 answers

outlook 2016 on Mac - "Mailbox already exists" error.

Error "mailbox already exists (0.000 + 0.000 secs)" - and outlook loses connection to IMAP server (shows empty account). Then, either through manual intervention (clicking on another account and then coming back), or sometimes it just does it…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2016-10-06T05:13:04+00:00
Anonymous