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Family members trouble signing in

Family members on my plan can't sign in to their accounts or when they are signed in they receive an error message.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-10T22:20:16.95+00:00
Chris White 0 Reputation points
answered 2026-09-10T23:23:04.8166667+00:00
Christine Luna 26,925 Reputation points Independent Advisor
2 answers

Office 2016 does not recognized

How can I resolve my installaion Office 2016, if original KEY does not recognized?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-10T21:11:49.03+00:00
TONY STAK 0 Reputation points
answered 2026-09-10T23:14:46.6633333+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
0 answers

My Microsoft for Startups verification failed

My Microsoft for Startups verification failed due to a misunderstanding, and I cannot access the Founders Hub support options. Please route this to the Startups Program Support team.

Azure | Azure ISV (Independent Software Vendor) and Startups
asked 2026-09-10T23:14:26.4466667+00:00
Hari R 0 Reputation points
2 answers

Office Home and Student 2021 remains Unlicensed after reinstall and Online Repair

I have a genuine Office Home and Student 2021 license that came with my ASUS X415 laptop. The license is clearly listed in my Microsoft account under “Products you’ve purchased” as “Office Home and Student 2021”, added to my account in April…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-10T20:38:25.3966667+00:00
Abhijit Das 0 Reputation points
answered 2026-09-10T23:11:39.4433333+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
1 answer

How to log into MS To Do app using a work email/outlook exchange?

Hello, I'm helping an associate log into Miscrosoft To Do for the first time using his work email. We use Outlook Exchange and none of the options presented recognize his email address. We tried using the other sign in options and using a passkey/QR…

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,003 questions
asked 2026-09-08T16:09:37.57+00:00
Emily Richardson 0 Reputation points
edited an answer 2026-09-10T23:09:17.9966667+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

SharePoint Shared Link Discovery, Site Access Review Scalability, and DAG Remediation Approach

I would like to understand: How to identify all shared links within a large SharePoint site, including creation date, expiration date, link type, permission level, and recipients. How Site Access Reviews can be effectively leveraged for large sites…

Microsoft 365 and Office | SharePoint | Other | Other
asked 2026-09-08T17:02:48.4766667+00:00
94179705 5 Reputation points
commented 2026-09-10T23:08:43.1266667+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Teams Rooms Pro Management Portal Incident Notification Webhook Integration: Clarification on device monitoring limits and GA status

Hi Team, Could please provide the following details regarding the Teams Rooms Pro Management Portal Incident Notification Webhook Integration? Reference: https://learn.microsoft.com/en-us/microsoftteams/rooms/pmp-incident-webhook-integration A. Known…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,067 questions
asked 2026-09-08T17:53:13.29+00:00
Devendra Hapase 0 Reputation points
edited an answer 2026-09-10T23:07:25.75+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Teams Town Hall Organizer help

Need to join teams town hall webinar as an organizer and it is saying this on my teams app even though I am on the app:

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-09-08T20:21:33.5+00:00
Connor, Mary 0 Reputation points
edited an answer 2026-09-10T23:06:36.69+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Global Administrator cannot create Microsoft support request

I am the Global Administrator for a Microsoft 365 tenant and have a subscription purchased directly from Microsoft. Microsoft's documentation states that customers with at least one subscription purchased directly from Microsoft can access Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-08T21:19:34.0166667+00:00
Susan Sentesy 0 Reputation points
edited an answer 2026-09-10T23:06:03.94+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Outlook for Mac – Calendar Attachments Greyed Out on MacBook Neo

Hi, We are experiencing an issue with Microsoft Outlook for Mac where attachments in calendar events appear greyed out and cannot be opened or downloaded. Issue Description One of our users is experiencing this issue when her assistant creates calendar…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-09-09T07:23:22.7866667+00:00
DP 0 Reputation points
commented 2026-09-10T23:04:35.3933333+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How to autofill series in Microsoft 365 Excel.

Trying to autofill consecutive Rows on an Excel spreadsheet with letters A through EK. Typed in A (row 1), B (Row 2), highlighted both and used Autofill handle to scroll downward; kept repeating A, B, A, B, A, B. Tried holding CTRL-Autofill,…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-08-21T22:26:02.8866667+00:00
STEVEN EISNAUGLE 20 Reputation points
answered 2026-09-10T23:00:05.5166667+00:00
Ashish Mathur 102.4K Reputation points Volunteer Moderator
1 answer

Problemas con Excel tras instalar el parche KB5002914 – Se solicita actualización urgente

Hola a todos, Escribo este mensaje para reportar que la actualización KB5002914 está presentando fallos críticos de funcionamiento en Microsoft Excel. Tras implementar este parche en los equipos de nuestra empresa, Excel ha dejado de funcionar…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-09T22:50:39.8333333+00:00
Kevin J. Oqueli Chavez 0 Reputation points
edited an answer 2026-09-10T22:46:20.5733333+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Clarification on GCCH‑to‑GCCH Tenant Mailbox Migration Support

Hello, I would like to confirm whether Microsoft supports cross‑tenant mailbox migration between two GCCH tenants. From the documentation, I understand that cross‑cloud migrations (e.g., Commercial <> GCCH) are not supported. However, it is less…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,398 questions
asked 2026-09-09T19:52:43.35+00:00
Juan Alicea Rodriguez 0 Reputation points
commented 2026-09-10T22:45:56.5033333+00:00
Jay1 Tran 615 Reputation points Independent Advisor
0 answers

Azure for Students verification fails after academic verification

Hi, I am a university student in Tunisia trying to activate Azure for Students for university assignments. I signed up using a personal Microsoft account and provided my university email for academic verification. I successfully received the Microsoft…

Azure | Azure Training
asked 2026-09-10T22:45:11.56+00:00
Firas Chihaoui 0 Reputation points
1 answer One of the answers was accepted by the question author.

what is the type of duration in PageViews result in AppInsights Query is it Seconds, MilliSeconds Or Minutes?

what is the type of duration in PageViews result in AppInsights Query is it Seconds, MilliSeconds Or Minutes? below query gives me results of timespent based on duration, i would like to know what is the type of this duration ? let startTime =…

Azure Analysis Services
Azure Analysis Services

An Azure service that provides an enterprise-grade analytics engine.

510 questions
asked 2026-01-20T06:27:42.7066667+00:00
Vinod Lokanatha (Harman Connected Services) 65 Reputation points Microsoft External Staff
edited the question 2026-09-10T22:19:37.2766667+00:00
Matthew Trilby-Bassett 225 Reputation points Microsoft Employee Admin
1 answer

Problems with School Data Sync

I have been troubleshooting for two days. Running school data sync to create Teams classes for our teachers. I have the correct data, going into SDS and it creates the correct classes according to the group report but it is not creating the correct…

Microsoft Teams | Microsoft Teams for education | Teams and channels | Manage a team or channel
asked 2026-09-09T22:47:58.49+00:00
Toneatto, Anita 15 Reputation points
commented 2026-09-10T22:16:01.7833333+00:00
Ivory 1,155 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

If you use certificate pinning, update your trusted root store for Azure Storage services by 29 February 2024

Hello Team, Couple of weeks back we received an email regarding certificate pinning on Azure storage, in that 2 of our subscriptions are tagged, wanted to understand how those subscriptions were tagged and which storages could be impacted. And what could…

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,880 questions
asked 2024-01-23T20:22:57.6166667+00:00
Akshay Buche (Infosys Ltd) 20 Reputation points Microsoft External Staff
edited the question 2026-09-10T22:14:22.9966667+00:00
Matthew Trilby-Bassett 225 Reputation points Microsoft Employee Admin
1 answer

URGENT: Global Admin MFA Lockout – Immediate Assistance Required

I am fully locked out of my Microsoft 365 Business tenant. This is a complete administrative lockout, and I cannot perform any tenant-level actions. I am the only Global Administrator. MFA via MS Authenticator is the only method MFA available, and SSPR…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-10T21:42:36.7833333+00:00
Mark S 0 Reputation points
edited an answer 2026-09-10T22:13:56.6966667+00:00
Chris-D 1,260 Reputation points Independent Advisor
2 answers

One drive app for Big Sur

Wondering if anyone has this and I can download it?

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-10T21:28:39.71+00:00
Emma Gibson 0 Reputation points
answered 2026-09-10T22:05:03.7333333+00:00
EmilyS726 265.1K Reputation points Independent Advisor
1 answer

Copilot refresh removed all pre-migration chat history

After the recent Copilot refresh, all of my Copilot conversations from before the migration disappeared. Symptoms: The banner states that "Past chats, Copilot Tasks, and Copilot Health are coming soon." Clicking "Access chats and…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-09T12:37:03.5266667+00:00
Greg Pogue 0 Reputation points
commented 2026-09-10T22:04:46.89+00:00
Haytham-C 5,290 Reputation points Microsoft External Staff Moderator