1,610,402 questions

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2 answers One of the answers was accepted by the question author.

Fax and Scan Nowhere to be found

I don't have Windows Fax and Scan on pc and cannot find it through system, optional features. How can I install either Fax and Scan or simply a Scan program?

Windows for home | Windows 11 | Apps
asked 2026-06-08T20:56:29.54+00:00
Kurt L 20 Reputation points
commented 2026-09-13T19:55:39.0066667+00:00
JuliaMarvin 22,905 Reputation points Volunteer Moderator
3 answers

SNIPPING TOOL HAS BECOME UNUSABLE RECENTLY. WHAT HAPPENED?

Snipping tool is no longer functioning elegantly. what happened?

Windows for home | Windows 11 | Performance and system failures
asked 2026-04-16T19:49:36.1466667+00:00
Thomas Fields 5 Reputation points
commented 2026-09-13T19:43:12.4433333+00:00
Clifford Dibble 0 Reputation points
1 answer

Lost tenant/subscription access due to converting admin to internal user

This request is regarding a tenant lockout on a DIFFERENT, existing production tenant. The sole Global Administrator was locked out due to a user configuration change. I need an escalation to the Data Protection Team to reset the administrator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-13T16:47:30.01+00:00
Bruce Bell 0 Reputation points
answered 2026-09-13T19:35:06.6133333+00:00
Ivory 1,665 Reputation points Independent Advisor
2 answers

Child payment decline on family account

Eveyr time I try to approve a purchase for my child, I am directed to "add money" to his account. When I do this, using the credit card that I have linked to the family account, the transaction is denied and I get an error code. It says to…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-13T17:04:24.3066667+00:00
David Swenson 0 Reputation points
answered 2026-09-13T19:32:10.9266667+00:00
Onyx Is here 4,935 Reputation points Independent Advisor
2 answers

hacking my account of mico

Target Microsoft Account: Your 14-year-old personal account (contains your Skype history, personal data, and memories). Current Account Status: Locked in a 30-Day Security Hold (Expires October 9, 2026). The Threat: An unauthorized attacker…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T17:56:18.61+00:00
Mohammed Lubbad 0 Reputation points
answered 2026-09-13T19:29:36.89+00:00
Onyx Is here 4,935 Reputation points Independent Advisor
2 answers

How do i restore my authenticator accounts

I backed up my authenticator app. How do i restore my authenticator accounts to my new phone?

Microsoft Security | Microsoft Authenticator
asked 2026-09-13T18:24:04.1266667+00:00
Joe LaNunziata 0 Reputation points
commented 2026-09-13T19:18:31.65+00:00
Joe LaNunziata 0 Reputation points
2 answers

Sharing pages in class notebook issues

I am trying to share a pages across different groups in class notebook but it just say uh oh theres a problem any help please

Microsoft Teams | Microsoft Teams for education | Class Notebook | Other
asked 2026-09-13T13:17:35.9333333+00:00
Wendy Humphries 0 Reputation points
edited a comment 2026-09-13T19:13:08.0966667+00:00
Heimerdinger 630 Reputation points Independent Advisor
2 answers

PURCHASED OFFICE HOME 2024 BUT CURRENT OFFICE 2021 IS STILL LISTED. I

I purchased Office Home 2024 for my MAC on 9/9/26. I have 2 order numbers, one reads $0, Paid with redeemed code the other reads $192.59, one time purchase via Visa. My existing Office Home is 2021. How / when will the 2024 version transfer/ occur? What…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-13T18:30:28.0966667+00:00
ANDREA JORDAN 0 Reputation points
answered 2026-09-13T19:08:49.36+00:00
EmilyS726 269.1K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Windows 11 Insider Preview Feature Update (26220.9472)

Windows 11 Insider Preview Feature Update (26220.9472) consistently fails to update. last feature and quality update was Windows 11 Insider Preview Feature Update (26220.9022). Driver, definition and other updates are current.

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-13T11:12:37.3433333+00:00
Lee 20 Reputation points
accepted 2026-09-13T19:04:07.37+00:00
Lee 20 Reputation points
2 answers

password reset

need to reset my password xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-13T18:15:28.4466667+00:00
gary nichols 0 Reputation points
answered 2026-09-13T19:02:01.3633333+00:00
John Jefferson Doyon 88,630 Reputation points Independent Advisor
0 answers

How to fix? Correlation Id: 11c6a7d543af0007a899ca11af43dd01 Timestamp: 2026-09-13T18:52:10.903Z

When I am trying to sign in for device security then I get this error message

Microsoft Security | Microsoft Defender | Other
asked 2026-09-13T19:00:29.9533333+00:00
Ahamadraja Shaikh 0 Reputation points
1 answer

I am unable to add my Gmail to the outlook app on my Iphone 15 pro max.

Since the apple soft updated to the latest one the Gmail stopped responding and I am unable to add the accout back to the outlook app on my Iphone 15 pro max. The error I am getting states the below : Unable to log in / Please contact support team for…

Microsoft 365 and Office | Other
asked 2026-09-04T07:52:58.08+00:00
Bogdan Balusi 0 Reputation points
commented 2026-09-13T18:54:59.3033333+00:00
JT 0 Reputation points
2 answers

Subscription Not Recognised

Hi there - I can't re-activate my Office 365 subscription, when I tap in the activation codes that are emailed to me, I get an error message - my subscription is paid up until 2027, but I can't use any of the apps.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-03T13:02:25.47+00:00
Annie 5 Reputation points
answered 2026-09-13T18:50:32.03+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer

Windows 10 Laptop missing 2023 certificate getting "secure boot violation" error on attempted startup.

Version 22H2 (OS Build 19045.7725) I just turned on an old laptop (Dell Inspiron 15 7559, Win 10) of mine for the first time in a couple of months and installed the newest Windows updates. I also downloaded a driver (as in software) for a USB racing…

Windows for home | Windows 10 | Performance and system failures
asked 2026-09-13T18:01:28.1033333+00:00
Uninspiron 0 Reputation points
answered 2026-09-13T18:42:35.7833333+00:00
Ivan B 124.5K Reputation points Independent Advisor
2 answers

I am getting charged $331.50 what is this charge for?

For the past several months I am being charged $331.50 from Microsoft (MSFT*). What subscription is charging this amount?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-13T18:09:00.32+00:00
Kaitlyn Chenevert 0 Reputation points
answered 2026-09-13T18:41:39.11+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
3 answers

How do I change license for MS Office from subscription to lifetime license?

I currently have a subscription license of MS Office, but I would like to purchase lifetime license. I am considering purchasing Office Professional Plus 2019 to replace my current subscription. How do I proceed?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-13T18:03:40.1133333+00:00
Ken Ventura 0 Reputation points
answered 2026-09-13T18:39:13.8233333+00:00
Bruce (SqlWork.com) 85,456 Reputation points
3 answers

my account has been hacked

my other microsoft account has been hacked and email has been changed and now i am unable to access many of my games and other things i was too late to verify the change in email and when i tried to log back in it was too late can i know what i am able…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T05:00:39.53+00:00
Christine Xu 0 Reputation points
answered 2026-09-13T18:36:19.5166667+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
1 answer

"guce.yahoo.com refused to connect"

I get the error "guce.yahoo.com refused to connect" when using yahoo.com on windows 11. Any fixes out there? Just started happening.

Microsoft Edge | Website issues | Windows 11
asked 2026-09-13T17:45:25.4633333+00:00
Scott Page 0 Reputation points
answered 2026-09-13T18:34:21.9966667+00:00
EmilyS726 269.1K Reputation points Independent Advisor
2 answers

hacker setup hidden forwarding rules

My account was compromised and the hacker has setup hidden forwarding rules, i need to know how to remove them

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T17:43:17.7866667+00:00
Jake Burfoot 0 Reputation points
answered 2026-09-13T18:19:38.95+00:00
EmilyS726 269.1K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Recover my Microsoft admin account

Hi community, How can I recover my Microsoft 365 Business admin account? Here’s the situation: I enabled MFA for my admin account in 2026, using only the Microsoft Authenticator app on my Android Phone. I changed my phone and did not set up a backup…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T14:26:01.51+00:00
Jarkko Tirronen 20 Reputation points
commented 2026-09-13T18:18:26.8666667+00:00
Ruby Nguyen 2,640 Reputation points Independent Advisor