Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
266 questions
2 answers
My Copilot Free app quit working all of a sudden
Was using CoPilot earlier without any problem. Went to go back in and it keeps saying something went wrong - try again This is the free version that came with my Windows 11 laptop
Microsoft Copilot | Windows Copilot | App
asked
2026-09-09T23:55:03.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 71%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Barbara Kennedy
0
Reputation points
commented
2026-09-11T08:33:53.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
15,845
Reputation points Microsoft External Staff
Moderator
1 answer
Keys on keybord do not work, exmple the letter Q & A The shift key & the Control key do not work
My laptop keyboard is not fully functional. Keys like the letter A – Q- 8 – Control do not work. I am currently typing by using the screen keyboard. How do I fix this. [Moderator Note: Personal Info Removed] <moderator: PII removed>
Windows for home | Windows 11 | Devices and drivers
24,368 questions
asked
2026-09-03T20:09:43.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 20%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mark Richardson
0
Reputation points
commented
2026-09-11T08:33:20.2033333+00:00
Clary-N
15,845
Reputation points Microsoft External Staff
Moderator
2 answers
My Sharepoint page is not working
When I click on my Sharepoint icon in my products page, it resolves to this URL: https://m365.cloud.microsoft/launch/sharepoint and gives me this message... This page isn’t working m365.cloud.microsoft redirected you too many times. How can I get…
Microsoft 365 and Office | SharePoint | For business | Other
Microsoft 365 and Office | SharePoint | For business | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
2,465 questions
asked
2026-03-08T05:29:16.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 79%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robert Hilke
5
Reputation points
answered
2026-09-11T08:32:22.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELY%3C/text%3E%3C/svg%3E)
lap yeung
0
Reputation points
3 answers
One of the answers was accepted by the question author.
How to update windows insider edition if expired
I have a laptop that has the Windows 11 Insider Edition that expired on August 11th; however I had put my laptop in storage for the summer and I did not see that it needed an update until I went to use it for school. It is obviously past that date and it…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-09-08T04:19:53.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 26%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LadyKendra
20
Reputation points
commented
2026-09-11T08:30:54.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,195
Reputation points Microsoft External Staff
Moderator
1 answer
File Explorer reverts to legacy Windows 10 ribbon after KB5120998 (build 26200.9278) — 766 corrupt OOBE payloads in component store; RestoreHealth fails with 0x800f0915
Environment: Windows 11 25H2, x64. Build 26200.9278 (KB5120998) was installed on Sep 8, 2026. Symptom After the update, File Explorer opened with the legacy Windows 10 ribbon UI — no tabs, no modern command bar, no address/search band. It persisted…
Windows for home | Windows 11 | Windows update
15,495 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 5%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
my copilot on my laptop is blocked
My Copilot is blocked. Can you help me to fix it please
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
129 questions
asked
2026-09-09T23:40:16.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 35%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Loren Howard
0
Reputation points
commented
2026-09-11T08:29:00.7333333+00:00
Clary-N
15,845
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Teams Mobile Calls: Intermittent One-Way Audio on Samsung Android Devices
Hi everyone, We're experiencing a strange issue with Microsoft Teams and are wondering if anyone else has seen something similar. Users occasionally experience one-way audio during Teams-to-Teams calls. To clarify, these are not Direct Routing or PSTN…
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Accessing and using Microsoft Teams on smartphones and tablets across platforms
1,458 questions
asked
2026-09-10T08:29:06.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 15%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Grimmen, Dennis
5
Reputation points
commented
2026-09-11T08:25:59.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Helen Luu
2,865
Reputation points
Independent Advisor
4 answers
Not receiving password reset emails
Within the past month, I have stopped receiving password reset emails. At first I thought the problem was isolated to a single website, but I see now that it is happening across the board. It's really become a problem. What steps can I take to fix this…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,655 questions
asked
2026-06-11T01:06:12.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 63%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
marygauxlightly
0
Reputation points
commented
2026-09-11T08:25:24.8633333+00:00
Hornblower409
14,930
Reputation points
1 answer
Sole administrator locked out of Microsoft Entra ID due to Authenticator MFA – Tenant Recovery assistance needed
Hello, I am the administrator of a Microsoft Entra ID tenant for a small company in Japan. I know the administrator username and password and can successfully pass the password authentication. However, after replacing my smartphone, I can no longer…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,017 questions
asked
2026-09-10T04:23:33.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 27%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MOMO Admin
0
Reputation points
commented
2026-09-11T08:23:09.71+00:00
Helen Luu
2,865
Reputation points
Independent Advisor
3 answers
Cannot turn on Memory Integrity
Windows 11 security update fails. Memory Integrity will not turn on due to core isolation issue caused by wdcsam64_prewin8.sys driver. I went through all the suggested steps to correct the issue, restarted system and retried Windows Update. It hangs…
Windows for home | Windows 11 | Windows update
15,495 questions
asked
2026-09-11T02:49:05.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 15%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Annie Baxter
0
Reputation points
edited an answer
2026-09-11T08:14:59.14+00:00
Kapil Arya
38,446
Reputation points
Volunteer Moderator
2 answers
Junk Mail - Block and Safe Senders List Error
Hi, i am having trouble removing blocked senders and domains and/or adding them as safe. It wont let me save it keep coming up with an error unable to save
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,602 questions
asked
2026-09-10T22:46:37.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 10%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Michael Kay
0
Reputation points
answered
2026-09-11T08:11:00.4866667+00:00
Hornblower409
14,930
Reputation points
1 answer
Activate Windows After Hardware Change
Hello, I recently upgrader almost all parts in my pc, before I did this I made sure my windows license was linked to my Microsoft account. When I checked settings/activation it clearly stated "license is linked to microsoft account". After…
Windows for home | Windows 11 | Accounts, profiles, and login
10,048 questions
asked
2026-09-11T07:25:53.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 4%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
william persson
0
Reputation points
answered
2026-09-11T07:59:08.3066667+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
3 answers
Upgrade Your Plan banner
I have completed all actions to remove this banner, but nothing works. Updated License Updated updates Cleared credentials Logged out of all Microsoft programs Reset password The Banner still remains. The chat box request I contact Microsoft Support. I…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,106 questions
asked
2026-07-14T17:40:17.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 15%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
Tina O'Shields
10
Reputation points
recommended
2026-09-11T07:57:34.4333333+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
1 answer
got suspended for asking for sprites
i got suspended for making a group post that said "Need loot hach kill switch will give lh xray" i just wanted to trade sprites in fornite
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,789 questions
asked
2026-09-10T23:18:51.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 87%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Michael Amos
0
Reputation points
answered
2026-09-11T07:52:59.68+00:00
Gérard Oomens
131.5K
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
CLASSIC SECURE SCORE STILL SHOWS A DEPRECATED RECOMMENDATION
CLASSIC SECURE SCORE STILL SHOWS A DEPRECATED RECOMMENDATION | Why does Classic Secure Score still show unhealthy resources after a grouped recommendation was deprecated?
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
1,785 questions
asked
2026-09-09T10:59:13.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 64%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Raja P
20
Reputation points
edited an answer
2026-09-11T07:51:38.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Givary-MSFT
35,916
Reputation points Microsoft Employee
Moderator
1 answer
DIFFICULTIES IN ACCESSING VM
Hi team, We are currently experiencing an issue connecting to our VM. The connection frequently drops, and we have to restart the VM multiple times to restore access. Eventually, users get blocked again with the error shown in the attached image. Could…
Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
748 questions
asked
2026-09-11T07:27:44.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 84%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Global Administrator
0
Reputation points
answered
2026-09-11T07:49:52.57+00:00
timothy jones
20
Reputation points
2 answers
Unable to register exam AB-100
Hi there , I’m unable to Unable to register exam AB-100 . Two days ago it failed at stage of payment I thought their is an issue with my credit card I contacted my bank they said their is no issue at credit card level . The payment is not initiated by…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,789 questions
asked
2026-09-10T22:18:18.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 56.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Muhammad Owais
0
Reputation points
answered
2026-09-11T07:49:35.33+00:00
Julian Sharp
43,056
Reputation points
2 answers
One of the answers was accepted by the question author.
adding words to dictionary
how do I add a word to dictionary? how do I add a word to dictionary in my emails?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,106 questions
asked
2026-09-10T08:50:30.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 12%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tony Blackburn
20
Reputation points
accepted
2026-09-11T07:49:31.2733333+00:00
Tony Blackburn
20
Reputation points
2 answers
Exam I should be taking is not on dashboard
Hi! Should take the exam AI-103. It's checkin time. I go to pearsonvue, click to log in, it takes me to MS where I'm logged in and it's dead end. I can't take the exam.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,789 questions
asked
2026-09-11T04:51:15.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 50%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Ratnieks, Janis
0
Reputation points
answered
2026-09-11T07:48:05.4333333+00:00
Julian Sharp
43,056
Reputation points
2 answers
Error al intentar modificar nombre legal y contactar a soporte (engage Center)
Buenas tardes, Ya logré ubicar mi certificación histórica (Exam 70-315) en mi transcript, pero necestio actualizar mi nombre legal completo para que coincida con mis documentos oficiales de Mexico (mis dos nombres y mis dos apellidos). Sin embargo al…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,789 questions
asked
2026-09-10T23:09:43.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 73%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Eduardo Cota
0
Reputation points
answered
2026-09-11T07:48:05.37+00:00
Gérard Oomens
131.5K
Reputation points
Volunteer Moderator