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Time synchronization failed. Please check network connectivity and retry.

I have been trying to synchronize my time clock. The last sync was on 9/2. I have moved from Arizona to Texas. Since that move, it will not connect to the network. The error I received is in the title. I have tried to reset through the command prompt…

Windows for home | Windows 11 | Settings
asked 2026-09-12T18:45:52.16+00:00
Eboni Bankhead 0 Reputation points
edited the question 2026-09-13T01:53:41.3133333+00:00
Hendrix-V 18,930 Reputation points Microsoft External Staff Moderator
2 answers

I am having trouble finding my profile to change my phone #

I am not seeing the described page for my profile or editing ability

Outlook | Web | Outlook.com | Settings
asked 2026-09-13T01:18:46.2333333+00:00
Cera Lynn 0 Reputation points
answered 2026-09-13T01:53:17.7333333+00:00
EmilyS726 266.6K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

URGENT HELP NEEDED! Microsoft Personal Account is locked with message: We have detected unusual behavior on your account.

My account (personal, not business) suddenly lock with message We have detected unusual behavior on your account. I tried to use Recovery form and be said to wait for 24 hour. I waited for 2 days but nothing happen. I don't know where to find agent from…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T15:02:27.61+00:00
Dinh Phuong, N (Nhi) 20 Reputation points
accepted 2026-09-13T01:44:16.9866667+00:00
Dinh Phuong, N (Nhi) 20 Reputation points
1 answer

How to correct Birthday at Microsoft account (from child account to adult account)?

When I registered my microsoft account in the year 2015, I put my birthday wrongly as 2015 (actually I was born in the year 1960). THerefore I have been treated as a child at Microsoft account. How can I change it? or how can I contact the microsoft…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-13T01:43:40.4766667+00:00
亚湘 袁 0 Reputation points
answered 2026-09-13T01:43:57.1333333+00:00

AI answer

1 answer

group email

why my group on my new outlook mail wont recognize it and cant send email group

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-09T23:11:55.6633333+00:00
Rivera, Emerelida 0 Reputation points
commented 2026-09-13T01:43:19.6933333+00:00
Chloe-V 12,710 Reputation points Microsoft External Staff Moderator
2 answers

Roubaram a minha conta e não consigo recuperar

Olá, gostava de ter a vossa ajuda para recuperar a minha conta já estou a dias a tentar recuperar e ainda nada... Roubaram a minha conta trocaram meu e-mail, palavra passe e ainda o meu contacto. Como agora consigo recuperar??? Por favor ajudem me…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-08T18:40:05.98+00:00
Ricardo Santos 0 Reputation points
commented 2026-09-13T01:37:06.89+00:00
Chloe-V 12,710 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How do I prevent the keyboard from switching to Spanish

I'm an advanced Word user and I'm translating a book from English to Spanish. The document I'm editing is set in Latin American Spanish. I don't have a Spanish keyboard, yet when I switch between a Spanish document and the original English pdf document,…

Windows for home | Windows 11 | Input and language
asked 2026-09-13T01:25:02.2233333+00:00
Michael D Bailey 75 Reputation points
accepted 2026-09-13T01:35:49.79+00:00
Michael D Bailey 75 Reputation points
1 answer

Microsoft Outlook draft message error on the problem?

I am using Outlook for Android on a Samsung Galaxy Tab A11 with a Gmail account. A message is stuck in the Outbox/Drafts and cannot be deleted. The message reappears after restarting Outlook. Sometimes Outlook crashes when I try to delete the message. I…

Outlook | Web | Outlook.com | Email
asked 2026-09-07T15:45:30.61+00:00
Jevgeni Polujanov 0 Reputation points
commented 2026-09-13T01:24:44.95+00:00
Chloe-V 12,710 Reputation points Microsoft External Staff Moderator
1 answer

How can I purchase the perpetual version of Publisher?

I just learned that Publisher will be gone after Oct 1, 2026. I only have a 365 sub, and this is devastating! There is no way for me to convert 16 years worth of documents I have painstakingly created in that amount of time without working on this all…

Microsoft 365 and Office | Publisher | Other
asked 2026-09-13T00:57:15.89+00:00
Rebecca Seidl 5 Reputation points
answered 2026-09-13T01:24:28.34+00:00
Marcin Policht 107.5K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Syncing iPhone to Outlook DELETED AN ENTIRE YEAR’S WORTH OF NOTES; will my plan to get them back work?

On my iPhone 16’s Notes App, I often use the Outlook folder of notes that I had connected a long long time ago. There are a lot of important notes there that I write on my phone. My phone keeps annoying me whenever I open my Notes app telling me to go to…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-06T00:02:39.2966667+00:00
qfcbv3 20 Reputation points
commented 2026-09-13T01:19:35.9166667+00:00
Chloe-V 12,710 Reputation points Microsoft External Staff Moderator
2 answers

Unable to access files

Recently my 8 year old laptop shit the bed and had to be replaced. Fortunately I was able find the same model brand new on eBay. In the meantime I removed the hard drive from the old laptop and placed it into a USB hard drive adapter to transfer files…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-12T19:29:03.9766667+00:00
Douglas Pounder 0 Reputation points
edited a comment 2026-09-13T00:56:03.56+00:00
Craig Long 18,550 Reputation points
1 answer

Azure Translator Text Translation v3 on the F0 tier

We use Azure Translator Text Translation v3 on the F0 tier and need to enforce a strict pre-call usage limit. Please confirm the exact unit Azure uses to count characters for both: the F0 allowance of 2,000,000 characters per month; and the…

Azure Translator in Foundry Tools
asked 2026-09-11T09:21:50.0733333+00:00
Oxygen-Engineering 0 Reputation points
answered 2026-09-13T00:43:02.1433333+00:00
NicholasThornton-8964 0 Reputation points
2 answers

Cancel an unknown charge

How do I cancel a $8.66 charge that I don't know what it is for?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-12T22:16:30.21+00:00
Robert T. Williams 0 Reputation points
answered 2026-09-13T00:30:09.6933333+00:00
SD - IA 179.1K Reputation points Independent Advisor
2 answers

windows media player

How do I set the location for ripped cds using Windows 11?

Windows for home | Windows 11 | Apps
asked 2026-01-25T23:34:11.9633333+00:00
Lisa D 20 Reputation points
commented 2026-09-13T00:23:22.83+00:00
Steve Dessent 0 Reputation points
1 answer

How to use preferred alias when sending from Outlook 365 desktop

I have a personal 365 account. I want to send as alias @ domain.co.uk rather than username @ domain.co.uk. Although I can click the arrow next to the From field and type in the address I want to use, it sends as: "username @ domain.co.uk <alias @…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-08T14:17:16.0933333+00:00
Anne Mc 0 Reputation points
commented 2026-09-13T00:20:04.8166667+00:00
Ian-T 11,560 Reputation points Microsoft External Staff Moderator
1 answer

Please give me a refund. Ugh, this is so infuriating.

You charged over 40,000 won, yet there’s no reply—it’s infuriating. I’ve lost count of how many posts I’ve made about this; please just handle it quickly. I’ve sent a few requests for assistance, but there’s been no action taken and no response... 분류:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T07:10:26.3133333+00:00
soonyong jang 0 Reputation points
edited a comment 2026-09-13T00:15:18.4566667+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
1 answer

CANT USE MICROSOFT 365 IN MY IPAD PRO

HI, I PURCHASED MICROSOFT 365 FROM THE APP STORE I DOWNLOADED EXCEL WHEN I WANT TO START A NEW DOCUMENT THE APP ASKS ME TO SIGN IN, I TRY TO SIGN IN BUT THE APP MENTIONS THAT I HAVE ALREADY A SUBSCRIPTION I CANCEL DE SUBSCRIPTION AND TRY TO PURCHASE…

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2026-09-12T15:19:40.24+00:00
Ana Patricia Torres Cortez 0 Reputation points
edited an answer 2026-09-13T00:14:15.2733333+00:00
Norah-L 10,575 Reputation points Microsoft External Staff Moderator
2 answers

AADSTS90036: An unexpected, non-retryable error stemming from the directory service has occurred.

I have a OneDrive account but when I tried to login to Entra I got this error - Can you tell me the reason and how to fix ịt Thanks. This is the error: Request Id: 26686788-ed55-421e-9950-a05222878600 Correlation Id:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-13T00:11:50.9933333+00:00
caosu 0 Reputation points
answered 2026-09-13T00:13:35.1+00:00
caosu 0 Reputation points
2 answers

how do I know if I have 365 E3 or E5

I use OneDrive and read that it is retiring unless I have the above. How do I know if I have this? I have 365 personal. Kathy

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-09-12T22:49:36.7666667+00:00
Kathy grossen 0 Reputation points
answered 2026-09-13T00:01:58.8666667+00:00
EmilyS726 266.6K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Windows 10 MediaCreationTool

MediaCreationTool_22H2 does not work. Need iso image Windows 10 PRO x64 Russian or English.

Windows for home | Windows 10 | Install and upgrade
asked 2026-09-12T23:05:12.77+00:00
PS 20 Reputation points
accepted 2026-09-12T23:56:55.91+00:00
PS 20 Reputation points