Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,938 questions
1 answer
Cannot sign in to Azure portal with personal Microsoft account — AADSTS16000 (live.com account "does not exist in tenant Microsoft Services") after earlier AADSTS500121 MFA failures
Hi, I can no longer sign in to the Azure portal with my personal Microsoft account. My password and the Authenticator approval both succeed, but then it asks for a 6-digit code and this is not accepted. Since then I get error AADSTS16000. I am the sole…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-09-10T20:14:51.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 88%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Colin Huisman
0
Reputation points
commented
2026-09-11T21:15:37.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
19,060
Reputation points Microsoft External Staff
Moderator
1 answer
Sharepoint site I have ownership to is denying me access
I am developing a dynamic workbook for the company I work for. Our IT guy set me up with a SharePoint site specifically for me to develop and test the Excel Workbook. Everything had been going well, until, after a week of use the site is denying me…
Microsoft 365 and Office | SharePoint | For business | Other
Microsoft 365 and Office | SharePoint | For business | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
2,463 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 83%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Certificate of Tax Residence-Urgent
I would like to request the Certificate of Tax Residence for 2022-2023-2024-2025-2026 for Microsoft Ireland Operations Limited. This certificated needs for Turkish Tax Office. Could you please send the documents to my mail adress; [Moderator note:…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,938 questions
asked
2026-09-10T15:03:40.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 73%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Serkan Buldanlı
0
Reputation points
commented
2026-09-11T21:14:22.92+00:00
Kai-L
19,060
Reputation points Microsoft External Staff
Moderator
2 answers
Miembro familiar
Hola, Buenas tardes. Estoy como miembroi familiar de un desconocido. como me salgo ? Gracias
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
294 questions
asked
2026-09-11T20:29:26.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 54%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sergio Costa
0
Reputation points
answered
2026-09-11T21:13:37.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 82%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hector FC
33,670
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Windows 11 26H2 - clean installation or upgrade?
Hello. I would like to install Windows 11 on my laptop and I am wondering if the best option is to wait until th 26H2 iso is released for a clean installation or install the 25H2 version today and upgrade to the next version as soon as it becomes…
Windows for home | Windows 11 | Install and upgrade
9,247 questions
asked
2026-09-11T20:24:12.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 79%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Νίκος Λάγιος
20
Reputation points
edited an answer
2026-09-11T21:13:20.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
123.1K
Reputation points
Independent Advisor
1 answer
PC "stuttering" when it gets hot
I don't know how to describe it, imagine if you are playing a video, when it stutters, the system lags and the audio that was playing glitches out (Search up that video of someone removing RAM while a video is playing). How do I fix? I have the Lenovo…
Windows for home | Windows 11 | Performance and system failures
32,399 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 49%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
2 answers
made a purchase by mistake
Hi made a purchase by mistake and can't find how to rectify this?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,054 questions
asked
2026-09-11T20:32:07.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 19%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Alexander Fraser
0
Reputation points
answered
2026-09-11T21:09:51.78+00:00
EmilyS726
265.7K
Reputation points
Independent Advisor
1 answer
Why is it not letting me?
Why is it not letting me? When i was trying to text somebody it would not let me for some reason and I want you to change that for me and ill appreciate it if you are able to change that for me.thank you for your time .
Microsoft Teams | Microsoft Teams for education | Chats | Other
Microsoft Teams | Microsoft Teams for education | Chats | Other
Additional chat-related features and issues within Microsoft Teams for Education
281 questions
asked
2026-09-11T15:46:14.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 13%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Hernandez, Jeilin
0
Reputation points
edited the question
2026-09-11T21:09:33.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 46%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Emily T
565
Reputation points Microsoft External Staff
Moderator
1 answer
ToggleKeys tone gone
i got a issue since a couple days ago with the toggle key tone. It was fine before, but suddenly the tone gone. i tried many internet suggestions how to fix it, but none one then work for me. My volume is always at 100%. My laptop is not old, Its a Asus…
Windows for home | Windows 11 | Performance and system failures
32,399 questions
4 answers
Missing image in email signature
I've recently setup Outlook(PWA) for my business and setup a email signature with my logo as part of the signature same as I have done in the older Outlook but when I create new email or reply the image isn't there only the text. I've tried all the tips…
Outlook | Web | Outlook on the web for business | Settings
Outlook | Web | Outlook on the web for business | Settings
Configuring preferences and options in Outlook on the web for business
533 questions
asked
2026-05-04T00:38:49.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 28.999999999999996%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jason Boardman
0
Reputation points
edited an answer
2026-09-11T21:05:47.69+00:00
Stefan Blom
351.3K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Shape/Button hyperlinks on protected sheets worked last week in Excel Online but are now completely unclickable unless the sheet is unprotected."
Shape/Button hyperlinks on protected sheets worked last week in Excel Online but are now completely unclickable unless the sheet is unprotected." This is major for our company and we have hundreds of users with "Menu" buttons on the first…
Microsoft 365 and Office | Excel | For business | Other
Microsoft 365 and Office | Excel | For business | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
1,537 questions
asked
2026-09-09T19:46:36.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 4%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Chris Botha
20
Reputation points
commented
2026-09-11T21:01:33.64+00:00
Kai-L
19,060
Reputation points Microsoft External Staff
Moderator
1 answer
Paid annual Microsoft 365 subscription shows expired
I have a yearly recurring Microsoft 365 Personal Classic subscription last paid on 22 July. My Microsoft order history shows the subscription as completed, but my Services & subscriptions page says it has expired and asks me to resubscribe.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,054 questions
asked
2026-09-11T19:48:24.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 93%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sam A
0
Reputation points
answered
2026-09-11T20:50:19.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,160
Reputation points
Independent Advisor
2 answers
New windows 11 laptop how to change my account email
How do I change the account I setup a new laptop with? Used the wrong microsoft account and want to switch it can u help?
Windows for home | Windows 11 | Settings
10,060 questions
asked
2026-09-11T20:15:33.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 47%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Frank Mulvey
0
Reputation points
answered
2026-09-11T20:49:58.1966667+00:00
EmilyS726
265.7K
Reputation points
Independent Advisor
0 answers
Can't log into my azure account to look at billing statement.
I received an email to view my azure billing statement for a subscription I cancelled in January. However, I can't log into azure now after cancelling. I get to the 'Enter Code' page to use the authenticator app on my mobile device but I have no…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,410 questions
asked
2026-09-11T20:45:42.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 0%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Stanley Shannon
0
Reputation points
asked
2026-09-11T20:45:42.36+00:00
Stanley Shannon
0
Reputation points
1 answer
Billing on old accoubnt
I am being billed for an old account that I no longer have access to, I need someone to help me resolve this issue as soon as possible!
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,909 questions
asked
2026-09-11T20:01:05.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 45%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
Kris Fisher
0
Reputation points
answered
2026-09-11T20:44:40.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
84,725
Reputation points
Independent Advisor
2 answers
why is most of my pc locked behind a paywall??
I already spent like 500 bucks on my laptop can you please not make us pay for basic things like writing an essay or doing a PP presentation
Microsoft 365 and Office | PowerPoint | Other | Windows
Microsoft 365 and Office | PowerPoint | Other | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
667 questions
asked
2026-09-11T05:00:54.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 4%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Gregorio Daniel
0
Reputation points
answered
2026-09-11T20:38:08.3266667+00:00
John Korchok
235.9K
Reputation points
Volunteer Moderator
1 answer
Issue with the search feature in Word 2024
Hello folks. My configuration: Mac OS Tahoe Word 2024 This version introduced a new search gimmick that originates obviously from Apple's. It's just as dysfunctional as the original. Case 1: I am working on Document A with 2 windows open. Lets call them…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,757 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 91%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES1%3C/text%3E%3C/svg%3E)
2 answers
Chat Help please
Need chat help on how to unlocks never received for Microsoft 365
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,077 questions
asked
2026-09-11T19:47:26.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 56.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E4C%3C/text%3E%3C/svg%3E)
4-C2 Cabinet Secretary
0
Reputation points
answered
2026-09-11T20:33:17.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
10,900
Reputation points
Independent Advisor
3 answers
KB5124008 (Win 11 25H2, build 26200.9445) breaks Plan9/virtiofs host share attachment for Hyper-V based sandbox VMs
Summary After installing KB5124008 on Windows 11 25H2 (build 26200.9445, x64), a third-party application that hosts a lightweight Hyper-V based Linux VM can no longer attach host folder shares to its guest. The VM boots normally and the host side reports…
Windows for business | Windows Client for IT Pros | Storage high availability | Virtualization and Hyper-V
asked
2026-09-09T10:45:51.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 15%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Interested Member
0
Reputation points
answered
2026-09-11T20:29:43.3666667+00:00
Jose Luis Sancho Garcia
0
Reputation points
2 answers
Renew Microsoft 365
I just want to renew and pay for another year of Microsoft 365. I've had it for many years!!!
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,077 questions
asked
2026-09-11T19:50:02.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 50%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Judith McKeeman
0
Reputation points
answered
2026-09-11T20:26:48.92+00:00
Lester Bernard Reyes
84,725
Reputation points
Independent Advisor