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How do I switch my M365 personal subscription to a family subscription?

How do I switch from my current M365 personal subscription to a family subscription?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T17:30:53.0333333+00:00
Jingyou Chen 0 Reputation points
answered 2026-09-11T21:34:35.25+00:00
Bence Weiszmann 1,560 Reputation points
2 answers

I renamed a folder in my Outlook and I do not see it, how can I look for it?

I renamed a folder in my Outlook and I do not see it, how can I look for it?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-10T20:12:05.2633333+00:00
Aoki, Lori Lynn L 0 Reputation points
commented 2026-09-11T21:34:05.36+00:00
Ivory 1,155 Reputation points Independent Advisor
1 answer

I'm having problems adding guest to my new Group in outlook

I'm having problems adding guest to my new Group in outlook i can only add 9 guest and need to add more

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-09T21:26:54.9566667+00:00
John Little 0 Reputation points
commented 2026-09-11T21:32:35.0866667+00:00
Kai-L 19,050 Reputation points Microsoft External Staff Moderator
2 answers

Outlook for web (browser) cannot save changes to my Safe Senders list

This has recently cropped up. I have my emails set up to go to junk if the sender is not in my contact list or safe senders list. This has worked for years. Recently though, I am unable to save changes to my safe senders list. When I try to do it…

Outlook | Web | Outlook.com | Email
asked 2026-09-03T18:47:06.08+00:00
Tom Mink 5 Reputation points
edited an answer 2026-09-11T21:31:11.6+00:00
Scott Cameron Pedigo 0 Reputation points
2 answers

Help! I need to speak to a LIVE person. I've lost access to my Microsoft 365 Excel files despite having a paid subscription

I am confused about what is going with my account. I'm sometimes able to log in and sometimes it tells me that my email doesn't have an account and won't log me in. Which is weird. When I do log in, it indicates I don't have a paid subscription and I no…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-11T20:27:19.19+00:00
RachelSmith-3175 0 Reputation points
answered 2026-09-11T21:27:16.0633333+00:00
Chris-D 1,180 Reputation points Independent Advisor
2 answers

How to get back emails that closed when a restart was forced?

Is it possible to get Outlook to reopen the emails you had open on your desktop when it forces a restart and they all disappeared?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-11T20:13:11.22+00:00
Kristen Montag 0 Reputation points
edited an answer 2026-09-11T21:24:42.71+00:00
Lin v 1,285 Reputation points Independent Advisor
1 answer

Need to update my phone number, software won't accept old number even when I enter it.

I need to update the phone number on my account, it is an old land line and when I enter it when asked the software won't accept it. I have a smartphone now.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-11T20:40:20.7433333+00:00
ChristopherDolen-1206 0 Reputation points
answered 2026-09-11T21:17:46.5133333+00:00
EmilyS726 265.1K Reputation points Independent Advisor
1 answer

Outlook Emails being blocked

Good afternoon! I keep getting my email blocked when im trying to email my team or vendors, aswell as scheduling meetings in calender. This is the error: Delivery has failed to these recipients or groups: ******@Gmail.com This message couldn't be…

Outlook | Web | Outlook.com | Email
asked 2026-09-11T20:22:02.5266667+00:00
Zay Semino (Student) 0 Reputation points
answered 2026-09-11T21:16:06.12+00:00
EmilyS726 265.1K Reputation points Independent Advisor
1 answer

Malfunction custom keyboard DLL & Windows Search

Hello, I built a keyboard driver using Visual Studio and the official Windows driver samples. The DLL works perfectly regarding the keyboard and its behavior. The problem is that when this keyboard is selected alone, Windows Search malfunctions and…

Windows development | Windows Driver Kit (WDK)
asked 2026-09-11T07:55:38.62+00:00
François T 20 Reputation points
answered 2026-09-11T21:15:40.6133333+00:00
MSTF Employee 0 Reputation points Microsoft Employee
1 answer

Cannot sign in to Azure portal with personal Microsoft account — AADSTS16000 (live.com account "does not exist in tenant Microsoft Services") after earlier AADSTS500121 MFA failures

Hi, I can no longer sign in to the Azure portal with my personal Microsoft account. My password and the Authenticator approval both succeed, but then it asks for a 6-digit code and this is not accepted. Since then I get error AADSTS16000. I am the sole…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T20:14:51.7233333+00:00
Colin Huisman 0 Reputation points
commented 2026-09-11T21:15:37.8366667+00:00
Kai-L 19,050 Reputation points Microsoft External Staff Moderator
1 answer

Sharepoint site I have ownership to is denying me access

I am developing a dynamic workbook for the company I work for. Our IT guy set me up with a SharePoint site specifically for me to develop and test the Excel Workbook. Everything had been going well, until, after a week of use the site is denying me…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-09-10T19:22:37.87+00:00
Tyler 0 Reputation points
commented 2026-09-11T21:15:16.8433333+00:00
Kai-L 19,050 Reputation points Microsoft External Staff Moderator
1 answer

Certificate of Tax Residence-Urgent

I would like to request the Certificate of Tax Residence for 2022-2023-2024-2025-2026 for Microsoft Ireland Operations Limited. This certificated needs for Turkish Tax Office. Could you please send the documents to my mail adress; [Moderator note:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T15:03:40.4066667+00:00
Serkan Buldanlı 0 Reputation points
commented 2026-09-11T21:14:22.92+00:00
Kai-L 19,050 Reputation points Microsoft External Staff Moderator
2 answers

Miembro familiar

Hola, Buenas tardes. Estoy como miembroi familiar de un desconocido. como me salgo ? Gracias

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

294 questions
asked 2026-09-11T20:29:26.9333333+00:00
Sergio Costa 0 Reputation points
answered 2026-09-11T21:13:37.6+00:00
Hector FC 33,670 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Windows 11 26H2 - clean installation or upgrade?

Hello. I would like to install Windows 11 on my laptop and I am wondering if the best option is to wait until th 26H2 iso is released for a clean installation or install the 25H2 version today and upgrade to the next version as soon as it becomes…

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-11T20:24:12.81+00:00
Νίκος Λάγιος 20 Reputation points
edited an answer 2026-09-11T21:13:20.43+00:00
Ivan B 122.7K Reputation points Independent Advisor
1 answer

PC "stuttering" when it gets hot

I don't know how to describe it, imagine if you are playing a video, when it stutters, the system lags and the audio that was playing glitches out (Search up that video of someone removing RAM while a video is playing). How do I fix? I have the Lenovo…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T20:35:29.6266667+00:00
ZM11 5 Reputation points
answered 2026-09-11T21:11:09.4733333+00:00
Ivan B 122.7K Reputation points Independent Advisor
2 answers

made a purchase by mistake

Hi made a purchase by mistake and can't find how to rectify this?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-11T20:32:07.9366667+00:00
Alexander Fraser 0 Reputation points
answered 2026-09-11T21:09:51.78+00:00
EmilyS726 265.1K Reputation points Independent Advisor
1 answer

Why is it not letting me?

Why is it not letting me? When i was trying to text somebody it would not let me for some reason and I want you to change that for me and ill appreciate it if you are able to change that for me.thank you for your time .

Microsoft Teams | Microsoft Teams for education | Chats | Other
asked 2026-09-11T15:46:14.44+00:00
Hernandez, Jeilin 0 Reputation points
edited the question 2026-09-11T21:09:33.7566667+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
1 answer

ToggleKeys tone gone

i got a issue since a couple days ago with the toggle key tone. It was fine before, but suddenly the tone gone. i tried many internet suggestions how to fix it, but none one then work for me. My volume is always at 100%. My laptop is not old, Its a Asus…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-09T18:59:09.61+00:00
Melphyx 0 Reputation points
commented 2026-09-11T21:07:39.3866667+00:00
EmilyS726 265.1K Reputation points Independent Advisor
4 answers

Missing image in email signature

I've recently setup Outlook(PWA) for my business and setup a email signature with my logo as part of the signature same as I have done in the older Outlook but when I create new email or reply the image isn't there only the text. I've tried all the tips…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-05-04T00:38:49.75+00:00
Jason Boardman 0 Reputation points
edited an answer 2026-09-11T21:05:47.69+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Shape/Button hyperlinks on protected sheets worked last week in Excel Online but are now completely unclickable unless the sheet is unprotected."

Shape/Button hyperlinks on protected sheets worked last week in Excel Online but are now completely unclickable unless the sheet is unprotected." This is major for our company and we have hundreds of users with "Menu" buttons on the first…

Microsoft 365 and Office | Excel | For business | Other
asked 2026-09-09T19:46:36.9733333+00:00
Chris Botha 20 Reputation points
commented 2026-09-11T21:01:33.64+00:00
Kai-L 19,050 Reputation points Microsoft External Staff Moderator