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1 answer One of the answers was accepted by the question author.

How to manage OneNote Class Notebook page locking settings when students submit late work in Teams?

I am using Microsoft Teams for Education integrated with OneNote Class Notebook. I have enabled automatic page locking upon assignment due dates. However, when a student submits work past the deadline after requesting an extension, unlocking their…

Microsoft Teams | Microsoft Teams for education | Class Notebook | Manage Class Notebook
asked 2026-09-12T12:45:25.3333333+00:00
Shongotelo Hlungwani 20 Reputation points
accepted 2026-09-12T12:47:22.4866667+00:00
Shongotelo Hlungwani 20 Reputation points
1 answer

Powerwashed pc, recover filles

Recently powerwashed my laptop because my internet was deleting itself , don't know what or how to reinstall needed apps, the problem is that i don't know how to get them back and can't seem to do much properly on my asus gaming laptop, i am deeply…

Windows for home | Windows 11 | Recovery and backup
asked 2026-09-12T12:39:47.8366667+00:00
Veerle Jacobs 0 Reputation points
answered 2026-09-12T15:14:09.6366667+00:00
Airbus A350 7,765 Reputation points Volunteer Moderator
1 answer

Windows Update KB5120994 not updating and when downloading, its stuck at 6%.

Since earlier this year, I have been unable to download and install this update, KB5120994, and it has been irritating as my Windows and laptop, a school Personal-Learning-Device (PLD), has been slowing down because of this. I've tried Windows…

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-12T12:38:12.47+00:00
ZHANG SHAOCHENG 0 Reputation points
answered 2026-09-12T13:31:59.8766667+00:00
TaoLi 111.5K Reputation points Independent Advisor
1 answer

I have MS 360 Basic Subscription for a year and also installed on my MAC BOOK Air but i could not open word ?

I bought MS 360 Basic Subscription for a year and then installed it to my MAC BOOK Air with updated OS system. I still see that not linked to word document and still asking me to purchase MS membership? How can can add my current MAC BOOK AIR to the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-12T12:37:17.06+00:00
Farhan Alshahrani 0 Reputation points
answered 2026-09-12T13:19:58.2433333+00:00
EmilyS726 266.6K Reputation points Independent Advisor
2 answers

Not able to access Azure Portal as No access to Authenticator

I have a Azure Posrtal where the only option to log in is the Authenticator. I mobile broke and lost access to the authenticator. However, I can access to the Microsoft Account with the email and can log in to the email as well. But not to Azure Portal.…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-12T12:22:25.7733333+00:00
Sima Israeli 0 Reputation points
answered 2026-09-15T12:18:13.69+00:00
Roebe Ta 1,110 Reputation points Independent Advisor
1 answer

where did my robux go

Hey so its been around like 1.5 months i believe,i bought around 400 robux from xbox website but i didnt recieve the funds in my accounts where did it go.i did not recieve a code or anything and when i tried to ask for a refund it got auto rejected

Windows for home | Other | Gaming
asked 2026-09-12T12:21:27.4166667+00:00
Affan Nasir 0 Reputation points
answered 2026-09-12T12:21:41.11+00:00

AI answer

1 answer

Subject: Urgent Help Required — Microsoft Account Creation Blocked

Hello Microsoft Support Team, I am trying to create a Microsoft Hotmail account with the email address ******@hotmail.com, but the signup process has been blocked due to unusual activity. This specific Hotmail address is required by Clickworker, and I…

Microsoft Security | Microsoft Authenticator
asked 2026-09-12T12:20:45.5966667+00:00
Imtiaz Baloch 0 Reputation points
answered 2026-09-12T19:29:28.39+00:00
Rob Koch 26,160 Reputation points Volunteer Moderator
1 answer

Incorrect storage exceeded messages

I am receiving emails saying I am close to exceeding my storage. I am using only 10% of the extra I already pay for. This happened earlier this year and I received an email from Microsoft confirming all was fine and to ignore the messages. Well it’s…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-12T12:17:45.4866667+00:00
AJJ 10 Reputation points
commented 2026-09-14T08:45:57.3666667+00:00
AJJ 10 Reputation points
1 answer

Question about rewards app points

Hello, I have a question about rewards app's point I noticed that the "Keep earning" section usually awards me 50 points daily. I think this was a consistent daily amount, but recently I have only been receiving 20 points in that section. Why?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,326 questions
asked 2026-09-12T12:12:12.7166667+00:00
Salty 60 Reputation points
commented 2026-09-14T13:16:17.7733333+00:00
Kayece Jan Mae Amizola 16,675 Reputation points Independent Advisor
2 answers

Course for teachers

Please share steps to complete course , designed for teachers

Community Center | Not monitored
asked 2026-09-12T11:52:58.4+00:00
RAM LAL VAISHNAV 0 Reputation points
answered 2026-09-12T12:50:02.4433333+00:00
Julian Sharp 43,051 Reputation points
2 answers

Microsoft Blocked macros from running Because the source of this file is untrusted (Excel)

While opening the Excel Sheet getting above message. I unblocked the file but still getting above message.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T11:49:46.72+00:00
edited the question 2026-09-14T13:39:57.9466667+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
1 answer

Apps on Mac won't load log in screen

I am unable to log into my powerpoint or word app on my Mac as the log in screen just spins and says loading

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-12T11:45:05.12+00:00
Hannah Brierley 0 Reputation points
commented 2026-09-12T13:11:37.7133333+00:00
John Jefferson Doyon 87,500 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Can I reschedule a Microsoft exam booked with a promotional voucher after the booking deadline has passed?

Hi, I received a Microsoft exam discount voucher with the following rules: Booking deadline: August 15 Exam completion deadline: October 20 I successfully used the voucher before August 15 to schedule my exam for September 18. Now (September 13), I want…

Community Center | Not monitored
asked 2026-09-12T11:39:28.37+00:00
Adam Anto Jose 20 Reputation points
accepted 2026-09-12T14:07:16.77+00:00
Adam Anto Jose 20 Reputation points
2 answers

Moving New Outlook for Mac to a new Mac keeping 'On My Computer' files intact

I want to move my current iMac Outlook to my soon to be received Max Studio without losing my 'On My Computer' files. How can I do this safely? It's a pity that export is no longer available in New Outlook thanks

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-12T11:38:08.33+00:00
John Tinker 0 Reputation points
commented 2026-09-15T10:22:31.95+00:00
John Tinker 0 Reputation points
2 answers

How do I get past this issue: Keep being asked for a PIN to log in & use Office products, but I have never set one up and don't have one?

I have a 5 device subscription to Office 365 and use it on 2 devices. I have downloaded it to a 3rd device but when I attempt to open Excel or Word it wants me to sign into Microsoft. I do this but get stuck as although I have used my password and…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-12T11:25:38.8533333+00:00
Bruce K 5 Reputation points
commented 2026-09-14T06:08:11.02+00:00
Bruce K 5 Reputation points
1 answer

Azure Communication Services Call Automation outbound PSTN call blocked with 403 / 510403 "marked as spam"

I am testing outbound PSTN calling using Azure Communication Services Call Automation with an ACS trial toll-free phone number. The outbound call previously worked to the same verified recipient, although the recipient's carrier displayed the incoming…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,796 questions
asked 2026-09-12T11:24:24.0966667+00:00
Chandra User 0 Reputation points
answered 2026-09-12T19:34:27.5466667+00:00
Allan Solomon Mejia 8,420 Reputation points
2 answers One of the answers was accepted by the question author.

I have lost acces to a laptop and I would like assistance in logging out of all accounts of that device

I have lost access toa windows laptop of mine and I am hugely concerned that someone could access my accounts could you please assist me with this

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-12T11:21:32.84+00:00
davide baldo 20 Reputation points
accepted 2026-09-12T13:17:21.58+00:00
davide baldo 20 Reputation points
2 answers

Why won't word open documents

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-12T11:11:07.7+00:00
Malcolm Haynes 0 Reputation points
answered 2026-09-12T11:49:09.82+00:00
John Jefferson Doyon 87,500 Reputation points Independent Advisor
1 answer

How to fix the error event ID 1000 in windows 2025

Dear Team, How to resolve this error Log Name: Application Source: Application Error Date: 12-09-2026 14:35:41 Event ID: 1000 Task Category: Application Crashing Events Level: Error Keywords: User: …

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-09-12T11:07:11.1666667+00:00
Ravi Kumar 0 Reputation points
answered 2026-09-12T21:31:39.2366667+00:00
Allan Solomon Mejia 8,420 Reputation points
1 answer

Can no longer schedule send when using mail merge

HELP! As of this morning, when I choose 'mail merge' from the send options in Outlook (desk top version), I can no long 'schedule send'. This has been working reliably for months for me and I use this functionality on an almost daily basis. They seem…

Microsoft 365 Insider | Outlook | Windows
asked 2026-09-12T10:51:27.4366667+00:00
Tania B 5 Reputation points
commented 2026-09-14T15:26:59.2066667+00:00
Lucus-V 12,875 Reputation points Microsoft External Staff Moderator