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Missed exam due to 12:00 AM/PM scheduling mix-up – AI Skills Fest 2026 voucher assistance

Hi Microsoft Support Team, I earned a 100% discount voucher from the AI Skills Fest 2026 (R2) to take the AZ-900 exam. Unfortunately, due to an accidental confusion between 12:00 AM and 12:00 PM, I scheduled the exam for midnight and unintentionally…

Community Center | Not monitored
asked 2026-09-12T08:05:43.3066667+00:00
Jayaraj V 0 Reputation points
answered 2026-09-12T08:41:52.22+00:00
Julian Sharp 43,026 Reputation points
2 answers

Paste options Crtl v+ Crtl D problem,

I can't Copy Paste, I only get copy but couldn't get it pasted With Default Paste ( Crtl + V) it's only paste with advanced Options (Values Paste, Formula), I can't also get crtl+d option Please i need a direct solution to get my tasks done

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-12T08:04:52.0366667+00:00
Khlil Tarek 0 Reputation points
answered 2026-09-12T08:38:44.4133333+00:00
DaveM121 930.3K Reputation points Independent Advisor
3 answers

Cannot Activate Windows 11 Pro after changing hardware - cannot solve error 0xC004F211

I am trying to activate Windows after changing hardware on a device recently. I went the troubleshooting root and Windows is unable to activate. It cannot even pick up my previous devices

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-12T08:00:37.8533333+00:00
Vernon Nogabie 0 Reputation points
answered 2026-09-12T08:34:17.6833333+00:00
DaveM121 930.3K Reputation points Independent Advisor
2 answers

OneDrive storage quota suddenly changed to 10 GB in Microsoft 365 E5 Developer

I am using Microsoft 365 E5 Developer. Until recently, my OneDrive worked normally and stored hundreds of GB of data. However, my OneDrive now shows: Storage quota: 10 GB Usage: approximately 800 GB Uploads are blocked Folder creation is blocked …

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-12T08:00:21.5466667+00:00
takeshi ikeda 0 Reputation points
edited an answer 2026-09-12T10:00:15.3833333+00:00
Roebe Ta 1,110 Reputation points Independent Advisor
2 answers

how to fix bluetooth problem

the bluetooth option in laptop does nhi apear i want to fix this problem any how with in 15 min

Windows for home | Other | Devices and drivers
asked 2026-09-12T07:59:56.9366667+00:00
arpit sahu 0 Reputation points
answered 2026-09-12T12:30:21.1266667+00:00
Vikki-T 10,185 Reputation points Microsoft External Staff Moderator
5 answers

A form in MS-Access that has worked since 2016 now fails on the report field with =Date() as the control

The same field is used on a number of reports to show the date when the report was printed. It is an unbound field with "=Date()" to provide the current system date (in medium date format). This has worked wonderfully well and simply for the…

Microsoft 365 and Office | Access | For home | Windows
asked 2026-09-12T07:58:44.5666667+00:00
Neville Williams 0 Reputation points
commented 2026-09-14T12:32:47.42+00:00
Roebe Ta 1,110 Reputation points Independent Advisor
1 answer

Azure for Students verification completed but no subscription was created

Hello, I am a current full-time student at [Moderator note: Personally Identifiable Information removed] I attempted to activate Azure for Students using my university academic email. The academic verification process did not complete properly, and no…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-12T07:53:06.0133333+00:00
LU, XIZHEN [Student] 0 Reputation points
edited an answer 2026-09-12T09:20:20.62+00:00
Julie Huynh 3,245 Reputation points Independent Advisor
3 answers

how to fix my web-camera on my lenovo laptap ?

It is either blank or blurry. Tried all steps to restore it but failed

Windows for home | Other | Devices and drivers
asked 2026-09-12T07:45:30.72+00:00
Wenda Tee 0 Reputation points
answered 2026-09-12T08:31:44.6266667+00:00
Lester Bernard Reyes 84,725 Reputation points Independent Advisor
3 answers

Bought new Onedrive storage, but my files are still getting deleted

I got my card renewed, so all my subscriptions on my phone got cancelled. Ive re-bought the 100gb onedrive storage, but it wont show up, and it's been weeks now. I keep getting emails about my files getting deleted soon, actually in just 10 days. But I…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-12T07:39:41.5666667+00:00
Jenny Ey 0 Reputation points
answered 2026-09-13T14:22:23.52+00:00
SD - IA 179K Reputation points Independent Advisor
1 answer

AADSTS5000228: Access to tenant is denied - sole Global Administrator locked out of newly created tenant

I am locked out of a Microsoft 365 tenant I created myself. I am the sole Global Administrator, so I cannot ask an administrator to help, and I cannot open a support request from the admin center because sign-in itself fails. Error, reproduced…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-12T07:29:49.8933333+00:00
Kazuki Sasaki 0 Reputation points
edited the question 2026-09-12T08:08:38.78+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
2 answers

Redeeming a gift card

I am trying to redeem a gift card from Microsoft Rewards but I am getting the message "On the go? You're previewing a catalog item that you're not eligible to redeem due to region or other restrictions." despite that I'm not on the go and that…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,323 questions
asked 2026-09-12T07:12:13.1966667+00:00
Rubi Yriarte 0 Reputation points
answered 2026-09-12T07:53:04.0033333+00:00
Muhammad Bilal Khan 80 Reputation points
1 answer

How to prevent pictures from changing into other pictures

I use Word to create items for my board game, but occasionally images are replaced by different images the next time I open a file. This often happens to multiple versions of the same image, but not all of them. In the attached image, most of the icons…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-12T07:10:39.58+00:00
Karl 0 Reputation points
answered 2026-09-12T08:10:13.56+00:00
Jhun Buala 5,625 Reputation points Independent Advisor
3 answers

Unable to add payment method

Have tried to add a payment method to renew my Microsoft 365 subscription. tried multiple cards from different banks aNY IDEAS?

Microsoft 365 and Office | Other
asked 2026-09-12T07:00:07.9133333+00:00
Margaret Goodrem 0 Reputation points
answered 2026-09-12T10:17:17.6166667+00:00
Jhun Buala 5,625 Reputation points Independent Advisor
2 answers

Bluetooth is not working

When i am connecting with Bluetooth sound will not coming please help me.

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-12T06:43:56.4933333+00:00
Siva Y 0 Reputation points
answered 2026-09-12T07:24:58.3933333+00:00
GsN5034 - IA 76,570 Reputation points Independent Advisor
0 answers

Im Global Admin But not getting user -Last interactive sign-in/Last non-interactive sign-in not visible

Last interactive sign-in Last non-interactive sign-in not visible

Microsoft Security | Intune | Other
asked 2026-09-12T06:34:43.3266667+00:00
Nilesh Borkar 0 Reputation points
1 answer

League of Legends gift card/RP reward be made available again for Microsoft Rewards users in India.

Hello Microsoft Rewards Team, I would like to request that the League of Legends gift card/RP reward be made available again for Microsoft Rewards users in India. Many League of Legends players have been saving their Microsoft Rewards points with this…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,323 questions
asked 2026-09-12T06:32:23.1433333+00:00
aditya madavi 0 Reputation points
answered 2026-09-12T07:24:51.83+00:00
Kayece Jan Mae Amizola 16,675 Reputation points Independent Advisor
2 answers

how do i un block the microsoft store from my laptop

Windows for home | Windows 10 | Microsoft Store
asked 2026-09-12T06:18:09.7833333+00:00
MỤṢ̌ŦĄŊƔ_9 0 Reputation points
answered 2026-09-12T06:57:25.53+00:00
GsN5034 - IA 76,570 Reputation points Independent Advisor
1 answer

NSG Connectivity Issue: Inbound Rules Allow Traffic but Connection Fails

Hello, support team: Thanks for your professional support, two VMs can communicate now, but face another issue. Describe the Issue: We are experiencing connectivity issues between two VMs located in a peering subnet. Although the inbound rules allow…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,343 questions
asked 2026-09-12T06:15:01.4966667+00:00
rain purple 340 Reputation points
answered 2026-09-12T06:15:21.4766667+00:00

AI answer

1 answer

ACTIAVTION PROBLE IN OFFICE 2024

Hello Microsoft Support Team, I recently purchased a new Microsoft Office 2024 product key. However, I am unable to activate Microsoft Office using the product key, both online and offline. I have tried activating it multiple times, but the activation is…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-12T06:12:53.54+00:00
Praveen Kumar M 0 Reputation points
answered 2026-09-12T06:48:08.45+00:00
DaveM121 930.3K Reputation points Independent Advisor
1 answer

Charged for a package I did not subscribe to

Last month (4 August 2026), I subscribed to Microsoft 365 Personal (US$ 8.49 per month). Only to see a deduction from my Visa card on 29 August 2026, charged for the Microsoft 365 Family yearly fee of US$ 104.99. I have cancelled the Microsoft 365 Family…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-09-12T06:08:52.9933333+00:00
Raina Hatutala 0 Reputation points
commented 2026-09-13T05:26:41.34+00:00
DaveM121 930.3K Reputation points Independent Advisor