Missed exam due to 12:00 AM/PM scheduling mix-up – AI Skills Fest 2026 voucher assistance

Jayaraj V 0 Reputation points
2026-09-12T08:05:43.3066667+00:00

Hi Microsoft Support Team, I earned a 100% discount voucher from the AI Skills Fest 2026 (R2) to take the AZ-900 exam. Unfortunately, due to an accidental confusion between 12:00 AM and 12:00 PM, I scheduled the exam for midnight and unintentionally missed the appointment. When I try to reschedule, the portal shows that the voucher has already been used and is expired. As a dedicated student who has prepared thoroughly, I kindly request your assistance to review my case and see if a replacement voucher or extension can be granted so I can appear for the exam. I have attached the error screenshot for your reference. Thank you for your support

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  1. Julian Sharp 42,866 Reputation points
    2026-09-12T08:41:52.22+00:00

    This is a community forum not support, contact Pearson Vue, the exam provider, https://www.pearsonvue.com/us/en/microsoft.html#customer-service, for issues when scheduling or taking an exam

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