6,142 questions
1 answer
Prism launcher sign-in issues
When i was signing my own microsoft account to prism launcher, the account struggled to sign in into prism launcher. Even we switched family accounts but it still dosen't work, it says "Authentation Failed. This Account Does Not Have Xbox Live…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-14T01:39:40.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 76%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
DHAANISH SHAREEF
0
Reputation points
commented
2026-09-15T13:37:49.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
12,570
Reputation points Microsoft External Staff
Moderator
4 answers
excel not open
Excel not open error That is Preventing It Forom Working Correctly
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,701 questions
asked
2026-09-14T01:39:24.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 35%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESY%3C/text%3E%3C/svg%3E)
Suraj yadav
20
Reputation points
answered
2026-09-14T02:13:19.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
46,015
Reputation points
Independent Advisor
2 answers
Cannot reactivate Windows 11 pro after switching from am4 to am5
I just switched out my cpu, motherboard, and ram to an am5 setup and now I cannot reactivate my windows. Before switching, it said my digital license was linked to my microsoft account. If i follow the troubleshooter and say i changed hardware recently,…
Windows for home | Windows 11 | Licensing and activation
5,297 questions
asked
2026-09-14T01:25:39.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 21%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Andrea Smith
0
Reputation points
commented
2026-09-14T14:31:14.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D
34,295
Reputation points
Volunteer Moderator
1 answer
Taking ownership of my mothers computer that I inherieted
I inherierited my moms laptop when she passed. How can I remove her information and include my information?
Windows for home | Previous Windows versions | Security and privacy
asked
2026-09-14T01:23:20.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 61%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tonya Turner
0
Reputation points
commented
2026-09-15T00:21:59.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
11,970
Reputation points Microsoft External Staff
Moderator
3 answers
How to get my photos from onedrive back
i can't find my photos in the onedrive or even in the onedrive recycle bin even though it says there is 30 days until they are completely gone
Windows for home | Other | Recovery and backup
673 questions
asked
2026-09-14T01:21:16.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Janelle Pearson
0
Reputation points
commented
2026-09-17T09:28:18.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,375
Reputation points Microsoft External Staff
Moderator
1 answer
“Add note" section covered by SwiftKey keyboard
When you are typing in the Add Note section, if the note goes past a certain number of characters it disappears under the SwiftKey keyboard on screen. You then cannot see what you're typing and cannot scroll down as the scroll distance is locked at the…
Microsoft 365 and Office | OneNote | For business | Android
Microsoft 365 and Office | OneNote | For business | Android
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
132 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 3%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
2 answers
outlook for Mac fixing sync messages
The new outlook for Mac is a complete mess. When a get a new e-mail with an attachment and try to opened I get a message that says: "Need redownload attachments from the server. Please try later". How can a fix that? Also all the e-mails sent…
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,895 questions
asked
2026-09-14T01:09:49.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 4%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jorge D. Guzman
0
Reputation points
commented
2026-09-14T23:23:29.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
15,490
Reputation points Microsoft External Staff
Moderator
3 answers
how to fix windows defender
windows defender is not working is says windows security service centre cant be started while windows defender app is showing a blank white screen tried to repair and reset but it didnt work
Windows for home | Windows 10 | Security and privacy
17,572 questions
asked
2026-09-14T01:03:33.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 64%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Praise Thom
0
Reputation points
answered
2026-09-14T05:13:25.4766667+00:00
ApexNáV
360
Reputation points
1 answer
What is kept when doing an "in-place upgrade" and choosing not to keep apps (only personal data)
What is kept when doing an "in-place upgrade" and choosing not to keep apps (only personal data)? A standard "in-place upgrade" fails to repair my Windows 11 (get an error in SAFE_OS BOOT phase). So I'm thinking about doing an…
Windows for home | Windows 11 | Install and upgrade
9,265 questions
asked
2026-09-14T01:02:19.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 59%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Lars-Erik Østerud
45
Reputation points
answered
2026-09-14T01:38:04.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
108.3K
Reputation points MVP
Volunteer Moderator
2 answers
failing to open
About once a week the new Outlook gives me a message "We detected a problem launching the new Outlook. Please try again later." When this happens I have no access to calendar items. What is causing this?
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,406 questions
asked
2026-09-14T00:48:16.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Karen Tidler
0
Reputation points
commented
2026-09-15T13:08:19.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 95%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Elena-VH
1,730
Reputation points
Independent Advisor
3 answers
my internal camera has disappeared, nothing in device manager.
my internal camera has disappeared, nothing in device manager, worked a year ago
Windows for home | Windows 11 | Devices and drivers
24,403 questions
asked
2026-09-14T00:46:24.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 26%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Nola Wilson
0
Reputation points
answered
2026-09-14T05:18:08.1233333+00:00
ApexNáV
360
Reputation points
2 answers
Disappearing emails
I received an email and below the email was a draft response from AI which I forwarded to the sender who received it and the copy of the sender's email to me. Both documents disappeared from my computer. The sender resent copies which also disappeared…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,798 questions
asked
2026-09-14T00:45:13.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 1%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Broudy, Louis
0
Reputation points
commented
2026-09-16T06:35:22.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
26,840
Reputation points Microsoft External Staff
Moderator
2 answers
Cannot add a phone number in my Account info
I removed a phone number that got compromised, then I cannot add a new phone number for access/recovery purposes
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,680 questions
asked
2026-09-14T00:30:45.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 91%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lollie Brodley
0
Reputation points
answered
2026-09-14T01:04:19.9633333+00:00
EmilyS726
267.7K
Reputation points
Independent Advisor
1 answer
Group email won't send
When I try to email in one of my self-created groups, it says Couldn't send this message. When I click more details it says There was a problem sending this message. Please try again later. I have been using the group all year with no problem. I have a…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,798 questions
asked
2026-09-14T00:27:52.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 81%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Michelle King
0
Reputation points
answered
2026-09-14T01:27:51.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,720
Reputation points
Independent Advisor
3 answers
I can't install Discord onto Windows 11 Home Edition
I am trying to install Discord onto my Windows 11 Home Edition. I have tried every guide on Reddit and Youtube that I can find. I have tried different compatibility modes. I have tried installing it as the System Administrator. Nothing works.
Windows for home | Windows 11 | Apps
2,380 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 98%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
2 answers
Hacked and Verification Email Changed
I really need help. My original account was compromised, with the login verification email being changed to something I did not set it as. Please pleaase help me this account means so much to me I need this account back. Furthermore, I have the email…
Windows for home | Windows 11 | Accounts, profiles, and login
10,092 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 53%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
1 answer
Please Help Two of My Microsoft Accounts were Hacked
Hello! I was recently hacked, so I was trying to go through the process of putting all of my files into my OneDrive, and then I wanted to look at them in the search engine, and I tried to use my Gmail Microsoft account to do so. It then said, "…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,547 questions
asked
2026-09-14T00:04:23.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 36%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Abigail
0
Reputation points
answered
2026-09-14T00:04:40.51+00:00
AI answer
2 answers
Unable to Add phone number
Hi there, I believe my devices to be comprised. While trying to secure my Microsoft account, I deleted a phone number that was attached to my account. I then tried to add a new one. I received an error which stated that option is not available at the…
Windows for home | Windows 11 | Accounts, profiles, and login
10,092 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 12%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
4 answers
Sending Bulk emails bounce bakc as spam
Hi, When I try to send a bulk email to my customers, its bouncing back saying that it's spam. Then when I try to send the same email to just 1 person, it will either go through or boucne back as spam. I have removed the signature, made the text plain and…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,798 questions
asked
2026-09-13T23:47:14.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Craig Stuart
0
Reputation points
answered
2026-09-14T15:51:24.26+00:00
Jhun Buala
5,720
Reputation points
Independent Advisor
1 answer
I can't press save after I did my captcha for my Microsoft 365 product key
Hi, After doing all the steps for the product key I bought I arrived to the captcha and after I completed it, it doesn't let me press save. I did find a Q&A on here that had some solutions for my problem such as turning off extensions, incognito…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,490 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)