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Purview sensitivity labels on files that I need to use (excel, word, powerpoint)

Hi, I was a Microsoft vendor with a former v-account that has been deprovisioned. Files I created are protected by a Microsoft Purview sensitivity label. My organization was acquired, the original sponsor is no longer available, and I need to find the…

Microsoft Security | Microsoft Purview
asked 2026-09-14T07:31:26.6533333+00:00
Matti Markkanen (Adecco Oy) 0 Reputation points
answered 2026-09-16T23:10:22.1166667+00:00
Anthony Porter 310 Reputation points
1 answer

HOW TO FIX MICROSOFT WORD ON MY PC

Word not opening documents,has a note that says the licence is not recognized

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-09-14T07:24:22.04+00:00
NGAMIA ONE SENIOR SCHOOL 0 Reputation points
answered 2026-09-14T07:56:57.16+00:00
DaveM121 932.3K Reputation points Independent Advisor
3 answers

How do I change an inactive Windows 11 Education installation to Windows 11 Home on a Lenovo IdeaPad Slim 3?

My Lenovo IdeaPad Slim 3 was previously used for school and currently has Windows 11 Education installed. I have graduated, and the laptop is now for personal use. I reset the laptop, but it still runs Windows 11 Education and displays the "Activate…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-14T07:23:26.3333333+00:00
diniQ 0 Reputation points
commented 2026-09-15T08:37:43.1766667+00:00
Kai-H 26,840 Reputation points Microsoft External Staff Moderator
2 answers

Host guardian service attestation issue after update

Has anyone encountered this behavior when applying a Windows Server cumulative update to a Hyper‑V host, where: Host Guardian Service (HGS) begins rejecting host attestation attempts. Shielded VMs automatically power down. Communication between host and…

Windows for business | Windows 365 Business
asked 2026-09-14T07:20:29.3533333+00:00
Ahmad Ibrahim 60 Reputation points
answered 2026-09-14T08:11:17.6666667+00:00
Jason Nguyen Tran 26,090 Reputation points Independent Advisor
1 answer

IMAP Migration from Google Workspace to Microsoft 365

Hello Team, Greetings!! We have recently been experiencing significant delays during IMAP migrations from Google Workspace to Microsoft 365 and would like to understand if there are any known issues or recent changes affecting IMAP migration…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,405 questions
asked 2026-09-14T07:16:18.2433333+00:00
Akanksha Chauhan 0 Reputation points
answered 2026-09-14T10:53:15.7233333+00:00
Heimerdinger 385 Reputation points Independent Advisor
0 answers

Microsoft Azure Billing Support Request

Hello Microsoft Support, I need help with a billing issue related to a deleted Azure subscription. I no longer have access to the original Azure account/tenant because I have already canceled and deleted the Azure subscription and deleted the associated…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-14T07:14:19.73+00:00
inf liu 0 Reputation points
1 answer

WAP server publishing error: "A wildcard application already exists" when configuring shared root domain

We have a WAP server environment and when we try publishing a new internal application, it fails with the error "A wildcard application already exists." This started happening yesterday morning when we tried adding a second app.I checked the…

Windows for business | Windows 365 Enterprise
asked 2026-09-14T07:09:34.1766667+00:00
Oliver Mitchell 20 Reputation points
answered 2026-09-14T07:16:22.3566667+00:00
Muhammad Bilal Khan 85 Reputation points
1 answer

Architecture Guidance: Offer Type (AMA vs. SaaS) and Fabric Notebook Packaging

Hello Team, we are preparing to publish a new product to the Azure Marketplace and need your guidance on the correct Offer Type and supported deployment patterns for the architecture detailed below: We have analytics on azure specialization, data and AI,…

Azure | Azure ISV (Independent Software Vendor)
asked 2026-09-14T07:06:43.4133333+00:00
Golla Manish 0 Reputation points
answered 2026-09-14T07:29:33.2066667+00:00
Muhammad Bilal Khan 85 Reputation points
1 answer One of the answers was accepted by the question author.

Cannot receive text/email verification code

I am assisting a friend who has a business 365 account. They only use it for licensing on the apps and also for one drive storage across devices (not for email). They are trying to login to update their payment details but its not allowing them to login.…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T06:58:58.7+00:00
JethroPenny-1505 20 Reputation points
commented 2026-09-15T17:31:04.3333333+00:00
Ruby Nguyen 2,050 Reputation points Independent Advisor
1 answer

Need supported OWA deep link to open full email conversation from third-party app

We need to open a full Outlook on the web conversation (original + replies) from our app for the signed-in user. Graph webLink only opens one message. /mail/deeplink/readconv/{conversationId} sometimes shows the full thread and sometimes only the latest…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-14T06:47:35.15+00:00
Aleena 0 Reputation points
edited the question 2026-09-14T08:28:01.91+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
3 answers

Adding Phone number to outlook account

Adding phone number to the Outlook account is becoming a task. I have tried everything but failed. Can anyone let me know how to add phone number to my account.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T06:44:42.94+00:00
Nadeem NNg 0 Reputation points
answered 2026-09-14T07:18:45.3+00:00
DaveM121 932.3K Reputation points Independent Advisor
3 answers

Outlook LTSC 2024 shows "This feature has been disabled by your administrator" at startup after update to Build 17932.20996

Environment: Office LTSC 2024, volume licensed, managed via Active Directory Group Policy Enterprise environment Connected Experiences and related privacy/sign-in settings configured via GPO Symptom: Since updating Office LTSC 2024 to Version…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-09-14T06:34:24.0133333+00:00
Zacharias Embaxter 75 Reputation points
commented 2026-09-16T06:35:29.0366667+00:00
Lionel TRAVERSE 0 Reputation points MVP
2 answers

How to receive invoices via my email

How do I get my subscriber invoices via email as I need it urgently?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-14T06:30:42.3433333+00:00
Vuyani Mda 0 Reputation points
answered 2026-09-14T09:07:57.31+00:00
paulr0511 48,545 Reputation points Independent Advisor
2 answers

Unknowingly charged for game pass

since the day I got this computer i've been unknowingly charged for the pc game pass that I was not aware of, i would like to ask for a refund on my most recent charge that happened today and is still pending, please and thank you

Windows for home | Windows 11 | Gaming
asked 2026-09-14T06:29:29.4033333+00:00
Josue smales 0 Reputation points
answered 2026-09-14T07:33:35.9166667+00:00
paulr0511 48,545 Reputation points Independent Advisor
1 answer

How to receive an sms message if error 399287 appear

I am the administrator of a Microsoft 365 business tenant and I am currently unable to access the Microsoft 365 Admin Center / Microsoft Entra Admin Center. The authentication process fails with: Error Code: 399287 Request ID: [Moderator note: Personally…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T06:25:07.08+00:00
Abdul Karim Al Khayari 0 Reputation points
edited an answer 2026-09-14T07:22:32.2166667+00:00
Dora-T 1,045 Reputation points Independent Advisor
2 answers

No sound after Win11 update

I updated Windows 11 on 9/14/26 and now have no sound. I've even tried external speakers, no sound. I have a newer (3 months old) Acer Aspire HDMI, intel core i5. It took several tries over the past week to get the update to take. Is there a way to…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-14T06:19:31.63+00:00
Margie Campbell 0 Reputation points
commented 2026-09-15T05:50:51.8266667+00:00
DaveM121 932.3K Reputation points Independent Advisor
2 answers

Edit colors

How can i edit the colors in classic calendar ? The current ones seem to have changed from what I had set up previously.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-14T06:18:16.9033333+00:00
Homes 0 Reputation points
commented 2026-09-15T08:38:07.3266667+00:00
Kai-H 26,840 Reputation points Microsoft External Staff Moderator
2 answers

I'm trying to reinstall the same product on the same PC.

Hello. I currently purchased the Microsoft Office Home & Business 2021 ESD product and was using it on my LG laptop. My laptop's SSD had an issue, so I replaced and formatted the SSD. I am using the same product, and I logged in with the same account…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-14T06:10:28.13+00:00
영훈 김 0 Reputation points
answered 2026-09-14T14:00:28.87+00:00
Stefan Blom 352.1K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Changing new phone and got suck in MFA

I changed my phone recently. When accessing my business account, the Authenticator app required MFA and I got suck in it. Can someone helps me bypass it? Thank you

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-14T06:08:03.2533333+00:00
Chen Lee 20 Reputation points
accepted 2026-09-16T03:10:49.5433333+00:00
Chen Lee 20 Reputation points
2 answers One of the answers was accepted by the question author.

Unknown File in Local Disk C - Windows 11

I was trying to free some memory in my Local Disk C until at first i stumbled upon this inconsistencies of memory between what i checked of all directories and files (even the hidden ones) in C and when i checked within the properties of the Local Disk C…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-14T06:05:21.35+00:00
Yoga Samudra 20 Reputation points
accepted 2026-09-14T14:13:05.27+00:00
Yoga Samudra 20 Reputation points