Microsoft Azure Billing Support Request

inf liu 0 Reputation points
2026-09-14T07:14:19.73+00:00

Hello Microsoft Support,

I need help with a billing issue related to a deleted Azure subscription.

I no longer have access to the original Azure account/tenant because I have already canceled and deleted the Azure subscription and deleted the associated Microsoft Entra tenant.

Subscription information:

Subscription Name: Visual Studio Enterprise Subscription Subscription ID: 1f51e278-43d0-4df4-9559-0553b5b239f9

Before I canceled the subscription, I noticed that the Microsoft Foundry charges appeared significantly higher than expected based on my actual usage.

I would like Microsoft Billing Support to retrieve the historical billing and usage records for this subscription and investigate the Microsoft Foundry charges.

Please review the following, if available:

Microsoft Foundry model/deployment usage

Input and output token usage

Cached token usage

Billing meters and SKUs

Usage timestamps

Resources and deployments that generated the charges

Any discrepancy between Foundry usage and Azure billing records

Any possible metering or billing issue

If the investigation confirms that I was incorrectly charged, I would like to request a billing adjustment or refund.

Because the Azure subscription and Entra tenant have already been deleted, I cannot access Cost Management or Microsoft Foundry usage history myself.

Please help me locate the historical billing records using the Subscription ID above and escalate this to the appropriate Azure Billing team.

Thank you.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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