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2 answers

I cannot remove an existing alias on my account

one of the alias on my account cannot be removed, as there is not REMOVE button next to it. What can I do? Sam

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T15:21:11.23+00:00
Sam 0 Reputation points
edited an answer 2026-09-11T04:20:26.6+00:00
Hornblower409 14,715 Reputation points
3 answers

Excel COM Automation Failure After September 2026 Updates on Office 2021 / Windows Server

We appear to have encountered a regression in Excel COM automation after upgrading Microsoft Office 2021 from build 16.0.14334.20848 to 16.0.14334.20906. Environment Microsoft Office 2021 (Click-to-Run) Windows Server hosted on AWS EC2 C# application…

Microsoft 365 and Office | Office Online Server
asked 2026-09-09T19:35:51.81+00:00
Cheng Wang 125 Reputation points
answered 2026-09-11T04:08:19.2033333+00:00
Sean Chen 0 Reputation points
2 answers

I can't play a game through the microsoft store that I own

Recently I wanted to play Grand Theft Auto: San Andreas, so I installed it and it showed me this error: Grand Theft Auto: San Andreas is currently not available on your account. Make sure you are signed in to the Store and try again. If you need it, the…

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-10T20:56:23.17+00:00
Edvin Niin 0 Reputation points
answered 2026-09-11T04:02:50.3733333+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
1 answer

Accessibility Screen Keeps Popping Up

Accessibility screen keeps popping up when asking for my pin at signon

Windows for home | Windows 11 | Accessibility
asked 2026-09-11T03:10:55.9533333+00:00
Gary Waddey 0 Reputation points
edited an answer 2026-09-11T04:02:28.1933333+00:00
GsN5034 - IA 76,475 Reputation points Independent Advisor
1 answer

Hotmail.com Email Account Disappeared

My previous Microsoft email account was Account 1, and it was linked to my computer. Later, I switched to this email account (Account 2) and linked it to my computer. When I try to log in to my previous account (Account 1), it says the email address…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-25T11:28:30.77+00:00
wfwf wedwd 0 Reputation points
commented 2026-09-11T04:02:10.9366667+00:00
wfwf wedwd 0 Reputation points
3 answers

how to change back up email

I want to change the back up email on my Microsoft account. However when I click that I want to change my security details, I am being asked for a code that has been sent to my back up email that I don't have access to. Is there a way around this?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T15:09:01.22+00:00
Charity Hall 0 Reputation points
answered 2026-09-11T03:56:59.7866667+00:00
Hornblower409 14,715 Reputation points
1 answer

Need to download

I purchased Office 365 for an older Macbook Pro. I have the product key. Where do I go to download?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-09T02:06:34.8933333+00:00
Kenneth Hobbs 0 Reputation points
answered 2026-09-11T03:55:59.1533333+00:00
Zahid Barrera Ramirez 185 Reputation points
1 answer

outlook keeps deleting or hiding emails from my inbox. I have checked my auto archive setting and they are not set to archive.

I cannot figure out why outlook is hiding or deleting emails that are over 4 months old. I have checked my auto archive setting and they are off. If I search for an old email from a know sender, it will only show up my sent emails, not the emails sent…

Microsoft 365 and Office | Other
asked 2026-09-10T15:18:49.6233333+00:00
Steven Caruso 0 Reputation points
answered 2026-09-11T03:53:36.42+00:00
Zahid Barrera Ramirez 185 Reputation points
1 answer

locked out of my laptop

microsoft kept prompting me to reset mt laptop. I didnt and It was done by microsoft with out my consent. Now Im on the blue screen and it wants a password which I never set up and now I cant get access to my laptop. Ive reset my microsoft password but…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-11T02:10:13.35+00:00
PAUL CURRAN 0 Reputation points
answered 2026-09-11T03:52:50.35+00:00
GsN5034 - IA 76,475 Reputation points Independent Advisor
4 answers

Set time zone automatically defaults to wrong time

Once time Zone is set, if i toggle the set time zone automatically, the time changes to another country

Windows for home | Windows 11 | Settings
asked 2026-04-05T08:12:06.6+00:00
Annie 0 Reputation points
answered 2026-09-11T03:47:20.8133333+00:00
G Mac 0 Reputation points
1 answer

OneDrive for Mac: new-file uploads loop forever after a quiet period; editing any existing synced file clears it

Environment: OneDrive for Mac (App Store version), macOS 26.6.2, Apple Silicon MacBook Pro, personal account. Symptom: After OneDrive has had no edits to existing files for a while (observed at about 14 and 21 minutes), the next new file added to…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-11T02:21:04.02+00:00
Ulvi Yurtsever 0 Reputation points
commented 2026-09-11T03:46:45.54+00:00
Zahid Barrera Ramirez 185 Reputation points
1 answer

Azure for Students eligibility issue

I am a full-time M.Tech student at NIT Warangal, India. I used my official NIT Warangal student email address to verify my academic status. The verification email was successfully verified and showed that my academic status was successfully…

Azure | Azure Training
asked 2026-09-10T14:56:16.7+00:00
Nihal Nallella 0 Reputation points
commented 2026-09-11T03:38:16.8533333+00:00
shantell mcneal 0 Reputation points
2 answers

My hotmail is not able to receive verification code.

Hello Microsoft Support, My Hotmail account is currently not receiving automated verification codes from multiple third-party websites. This is incredibly frustrating. I have relied on this email address for over 20 years, but I will be forced to abandon…

Outlook | Web | Outlook.com | Email
asked 2026-09-11T02:48:12.2166667+00:00
maggie ma 5 Reputation points
answered 2026-09-11T03:36:19.49+00:00
SD - IA 178.9K Reputation points Independent Advisor
1 answer

Databricks: IP whitelisting issue — 403 Forbidden error during SCIM API calls

I don't need help white listing IPs. I need to know which IP ranges to white list so that we don't get these failures in future.

Azure Databricks
Azure Databricks

An Apache Spark-based analytics platform optimized for Azure.

3,017 questions
asked 2026-08-25T08:55:38.94+00:00
Mark Tyson 1 Reputation point
commented 2026-09-11T03:36:08.2366667+00:00
SIVASANKAR YEDDULA 170 Reputation points Microsoft External Staff Moderator
1 answer

windows activation

my powerpoint keeps closing and it keeps saying it needs to be repaired

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-09-11T02:56:01.2933333+00:00
ametor 0 Reputation points
answered 2026-09-11T03:35:09.0166667+00:00
Estrella721 45,815 Reputation points Independent Advisor
1 answer

The least version update for Microsoft Office LTSC 2021 & 2024 problem

Refer to Microsoft release note as below. It mentioned the least version for Office LTSC 2021 Volume Licensed: Version 2108 is build 14334.20906 & the least version for Office LTSC 2024 Volume Licensed: Version 2408 is build…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-09-10T02:11:46.39+00:00
Ka Ho Cheng 570 Reputation points
commented 2026-09-11T03:29:13.87+00:00
Kien 1,060 Reputation points Independent Advisor
2 answers

Outlook Android app: auth succeeds but mail won't sync (empty inbox, search returns 0 results)

Device: Samsung Galaxy S26, Android (latest update) App: Microsoft Outlook for Android (latest version from Play Store) Account type: Personal Outlook.com/Hotmail account Issue: Outlook app stopped syncing mail. Troubleshooting so far: Tried account…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-10T15:28:23.71+00:00
Pranav Mehta 0 Reputation points
answered 2026-09-11T03:28:38.1+00:00
Hornblower409 14,715 Reputation points
1 answer

Problem with 8/28/26 Update

After automatic 8/28/26 update occurred the following problems are happening: If computer is restarted everything resets and I must reinstall everything Unable to sync to OneDrive for Work All files are saved to Temp and I am unable to save…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-10T14:29:50.7666667+00:00
Romney Corder 0 Reputation points
edited an answer 2026-09-11T03:27:49.9266667+00:00
Kien 1,060 Reputation points Independent Advisor
2 answers

Azure SQL VMs backup cost estimates

I need to know the backup cost estimation for the Azure SQL VMs in our environment. Could you please guide how to find the backup estimated cost these VMs? If needed I can help with the details. Thanks!

Azure Backup
Azure Backup

An Azure backup service that provides built-in management at scale.

1,809 questions
asked 2026-09-11T02:28:50.5033333+00:00
TwickyBrain 45 Reputation points
answered 2026-09-11T03:24:49.7366667+00:00
Marcin Policht 107.2K Reputation points MVP Volunteer Moderator
2 answers

Hacked account and they added and Xbox profile--How to I remove?

I received notice this morning that someone other than me got into my account. They have attached an Xbox profile. How do I remove that profile?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-01T20:54:04.98+00:00
mira morton luna 0 Reputation points
commented 2026-09-11T03:23:26.2+00:00
Hornblower409 14,715 Reputation points