Problem with 8/28/26 Update

Question

Problem with 8/28/26 Update

Romney Corder 0

After automatic 8/28/26 update occurred the following problems are happening:

If computer is restarted everything resets and I must reinstall everything
Unable to sync to OneDrive for Work
All files are saved to Temp and I am unable to save anywhere else.
I tried to "uninstall" the update but this particular update does not even show up on the list of updates

Please help, I am losing my mind and am unable to work efficiently.

Thank you,

Romney Corder

0 comments

1 answer

Your answer

Answer 1

Dear @Romney Corder,

Before investigating further, could you please help me with a few checks?

1/ Is this your personal device, a company-managed device, or a shared computer?

2/ Please try reinstalling OneDrive and let me know if the sync issue persists afterward:

Uninstall OneDrive
Restart the computer
Install the latest version of OneDrive
Sign in again and test synchronization

3/ Please check whether Windows is fully up to date:

Go to Settings > Windows Update
Select Check for updates
Install any available updates and restart the device

4/ What version of Windows are you currently running?

Press Windows + R
Type winver

5/ Is the issue affecting only OneDrive, or do you also notice that files, settings, or applications reset after every restart?

The answers above will help me understand better about your situation.

Looking forward to your update.

Note: Please follow the steps in the forum documentation to enable e-mail notifications if you want to receive the related email notification for this thread.