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2 answers

Payment Update

I paid my subscription renewal on September 11, however, I keep getting a message to make my payment or lose my Microsoft 365. Can you please update my account.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T14:23:38.5+00:00
Dana Romero 0 Reputation points
answered 2026-09-15T14:57:44.8466667+00:00
DaveM121 936.1K Reputation points Independent Advisor
1 answer

How can I escalate a Microsoft 365 support case that remains unresolved for a long time?

I am the sole Global Administrator of a Microsoft 365 Business tenant and remain locked out of the Admin Center due to an MFA issue. I opened Microsoft Support case 2608210050000944 on August 21, but the situation is now completely stuck. The support…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T10:17:02.1533333+00:00
Andrey Kudryavtsev 0 Reputation points
answered 2026-09-15T14:54:30.77+00:00
Zoha Fatima 510 Reputation points
1 answer

error 500121 - Authenticator App and new iPhone

I haven't been able to access Office 365 in 5 days!!! I have a case number and no one is calling me!!!! I am the Global Administrator for a Microsoft 365 business tenant. I got a new iPhone, and my Microsoft Authenticator registration is still…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T14:19:19.36+00:00
Colette Acker 0 Reputation points
edited an answer 2026-09-15T14:51:31.3566667+00:00
Killian N 4,330 Reputation points Independent Advisor
1 answer

As requested, your Microsoft 365 Business Basic subscription was canceled Your subscription was canceled on September 15, 2026. If you’re eligible, you’ll receive a prorated credit with your next bill. For details on this subscription, see Microsoft 365

I did not cancel my subscription but I did change my credit card info.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T14:34:36.7866667+00:00
PAUL GREELEY 5 Reputation points
edited an answer 2026-09-15T14:50:51.6766667+00:00
Roebe Ta 1,375 Reputation points Independent Advisor
2 answers

Querying MOffice behaviour when installing.

Updated PC with new C Drive for friend. Transferred old C with no data loss at time. Operating as slave drive but all still on there. Installed Office Pro on new C but I am concerned that some files might have gon missing as there's about 200GB of data…

Windows for home | Other | Files, folders, and storage
asked 2026-09-15T14:13:03.5333333+00:00
Scott Thrustans 0 Reputation points
edited an answer 2026-09-15T14:49:19.4466667+00:00
DaveM121 936.1K Reputation points Independent Advisor
1 answer

How to restore a deleted business email account in outlook?

My business email account (email 1) was deleted, and then a new one was created (email 2), using the same email address. However, the content of email 1 needs to be restored. How do I do this? This happened about a week ago. Thank you

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-14T15:19:42.52+00:00
IBH-work acct 0 Reputation points
commented 2026-09-15T14:48:46.03+00:00
Julie Huynh 3,770 Reputation points Independent Advisor
3 answers

Best way to do a phased tenant to tenant migration

Hello All, My company is more than likely going through an internal acquisition. The CEO/Founder is wanting to retire and the President is going to buy him out. I am looking for the best way to migrate the first phase of systems over a weekend. We are…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,420 questions
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Teams | Microsoft Teams for business | Other
asked 2023-01-24T17:30:03.8933333+00:00
Cory Calavan 41 Reputation points
commented 2026-09-15T14:46:24.15+00:00
Sophia Mitchell 0 Reputation points
1 answer

Account has been hacked, we do not recognize recovery adress and hacker inserted 2 factors verification

My husband has registered Microsoft account via Gmail. It has been hacked and we are unable to access it anymore. The hacker inserted some recovery email which we do not recognize and activated 2 factors verification. Is there any chance to recover it?…

Microsoft Security | Microsoft Authenticator
asked 2026-09-15T09:38:10.63+00:00
Ivana Aleksic 0 Reputation points
commented 2026-09-15T14:44:08.4433333+00:00
Ivana Aleksic 0 Reputation points
1 answer

How to disable age verification for Sandbox accounts?

We are a UK-based development team and we have started to receive content restriction popups on our Sandbox accounts when accessing multiplayer content in Microsoft Store and Xbox Series X|S applications due to the age verification rollout. Is there a…

Microsoft Partner Center | Other
asked 2026-09-15T14:42:37.2766667+00:00
Neil Robertson 0 Reputation points
answered 2026-09-15T14:42:51.57+00:00

AI answer

2 answers

Need clarity on SQL Server Always On Licensing

Hi there! I have a query regarding the licensing and configuration requirements for SQL Server Always On High Availability. One of our clients has procured SQL Server Enterprise Edition with Software Assurance, with a 1 × 2-core license pack. The…

SQL Server | Other
SQL Server | Other

Additional SQL Server features and topics not covered by specific categories

14,816 questions
asked 2026-09-15T09:58:32.84+00:00
karna sharath kumar Reddy 0 Reputation points
answered 2026-09-15T14:35:31.24+00:00
Bruce (SqlWork.com) 85,456 Reputation points
1 answer

Como solucionar error 08x800f0805

no he podico solucionar el problema de error 0x800f0805 de actualizacion. La opcion PROTECCION EN TIEMPO esta activada pero me sigue saliendo el aviso que Defender de Microsoft esta desactivada. Como solucionarlo

Windows for home | Windows 10 | Windows update
asked 2026-09-15T13:58:45.05+00:00
Benjamin Herrera 0 Reputation points
answered 2026-09-15T14:33:40.9266667+00:00
DaveM121 936.1K Reputation points Independent Advisor
7 answers

Add a Service Credential pop-up in Outlook Critical issue

A new Microsoft Credential Pop-Up labeled "Add Service" is preventing users from connecting to our On-Prem exchange server. We have On-Prem Microsoft Exchange 2019, and also have Office 365 licenses for each client machine. The "Add a…

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,011 questions
asked 2024-08-19T15:09:20.2866667+00:00
Carl Cobon 10 Reputation points
edited the question 2026-09-15T14:33:34.5433333+00:00
Gérard Oomens 132.4K Reputation points Volunteer Moderator
2 answers

Mr Farhan Elmi

I can't update my subscritption and when I try; I'm getting this error message. Check that the details in all fields are correct or try a different card.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T13:49:22.34+00:00
Farhan Elmi 0 Reputation points
answered 2026-09-15T14:23:26.9766667+00:00
EmilyS726 269.8K Reputation points Independent Advisor
2 answers

Windows Hello Face Recognition fails only after cold boot on Windows 11 25H2 (Build 26200.8737)

Hello, I'm experiencing a reproducible Windows Hello Face Recognition issue after upgrading to Windows 11 25H2 (Build 26200.8737). Device ASUS ROG Zephyrus G16 (GU605CW-QR115W) BIOS Version 311 (latest) TPM 2.0 (Intel) – Healthy ASUS IR Camera –…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-07-12T15:24:34.3633333+00:00
윤석 이 15 Reputation points
commented 2026-09-15T14:22:37.82+00:00
Amirul Azrai Che Azman 0 Reputation points
2 answers

Can't connect to school wifi

Today I bring my laptop to my college, my phone connected to the college Wifi automatically as I turn on the automatic connection on my phone and I got out my laptop, tried to connect to the college Wifi but it shows "Unable to connect to this…

Windows for home | Other | Internet and connectivity
asked 2026-09-11T11:37:59.04+00:00
Hong Ching Constance Chan 0 Reputation points
commented 2026-09-15T14:21:32.8366667+00:00
Hong Ching Constance Chan 0 Reputation points
3 answers

We are getting a message that our Microsoft 365 subscription do not allow editing in Mac?

We are getting a message that our Microsoft 365 subscription do not allow editing in Mac?

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-08-06T09:17:48.21+00:00
Rossietes Mabanag 0 Reputation points
answered 2026-09-15T14:19:52.8833333+00:00
Joël Wolfisberg 0 Reputation points
1 answer

Windows 11 26H2 Insider Preview is showing a Windows 11 version 25H2 update, but the update fails with an error

Hello, I am currently running Windows 11 Pro Insider Preview. My current Windows version is: Windows 11 Pro Version: 26H2 OS Build: 26340.9032 However, Windows Update is repeatedly offering: Windows 11, version 25H2 The update starts downloading, but…

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-15T12:41:31.02+00:00
Nahid Hasan 0 Reputation points
answered 2026-09-15T14:16:43.4566667+00:00
CrazyKats 19,840 Reputation points Volunteer Moderator
3 answers

Error code 0x8007054F when moving files in Windows Explorer

Some of the files that I am trying to move in Windows Explorer generate the message: An unexpected error is keeping you from moving this file and Error Code 0x8007054F: An internal error occurred.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-14T09:58:47.6433333+00:00
John Harrison 0 Reputation points
answered 2026-09-15T14:12:31.5633333+00:00
TaoLi 113.7K Reputation points Independent Advisor
2 answers

HOW TO ACTIVATE MICROSOFT PRODUCT KEY

How to activate product key for my mail id because I will purchased different mail id so I will not install my id

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-12-10T14:37:07.84+00:00
SATYA PRAKASH 0 Reputation points
commented 2026-09-15T14:08:46.9+00:00
Anthony Jackson raja 0 Reputation points
1 answer

Repeated temporary user profiles in RDSH farm and need help clearing stale ProfileList keys

Hello, I've tried following various online guides for troubleshooting our RDSH farm (where users are repeatedly assigned temporary user profiles if I'm understanding the event logs correctly, thus their User Profile Disks fail to mount on the session…

Windows for business | Windows 365 Enterprise
asked 2026-09-15T13:17:02.45+00:00
Luca Brunner 0 Reputation points
answered 2026-09-15T14:08:24.03+00:00
Hoang Le 6,275 Reputation points Independent Advisor