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Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
A new Microsoft Credential Pop-Up labeled "Add Service" is preventing users from connecting to our On-Prem exchange server. We have On-Prem Microsoft Exchange 2019, and also have Office 365 licenses for each client machine. The "Add a…
A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.
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I can't update my subscritption and when I try; I'm getting this error message. Check that the details in all fields are correct or try a different card.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Hello, I'm experiencing a reproducible Windows Hello Face Recognition issue after upgrading to Windows 11 25H2 (Build 26200.8737). Device ASUS ROG Zephyrus G16 (GU605CW-QR115W) BIOS Version 311 (latest) TPM 2.0 (Intel) – Healthy ASUS IR Camera –…
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Today I bring my laptop to my college, my phone connected to the college Wifi automatically as I turn on the automatic connection on my phone and I got out my laptop, tried to connect to the college Wifi but it shows "Unable to connect to this…
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We are getting a message that our Microsoft 365 subscription do not allow editing in Mac?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Hello, I am currently running Windows 11 Pro Insider Preview. My current Windows version is: Windows 11 Pro Version: 26H2 OS Build: 26340.9032 However, Windows Update is repeatedly offering: Windows 11, version 25H2 The update starts downloading, but…
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Some of the files that I am trying to move in Windows Explorer generate the message: An unexpected error is keeping you from moving this file and Error Code 0x8007054F: An internal error occurred.
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How to activate product key for my mail id because I will purchased different mail id so I will not install my id
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Hello, I've tried following various online guides for troubleshooting our RDSH farm (where users are repeatedly assigned temporary user profiles if I'm understanding the event logs correctly, thus their User Profile Disks fail to mount on the session…
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I've recently started getting the "Open teams to continue getting notifications" and tried reinstalling the app + logging out then in. It gives me that notification at random times in both individual chats and team groups. I'll be able to see…
Accessing and using Microsoft Teams on smartphones and tablets across platforms
URGENT: KB5120998 (26200.9278) is wiping all Edge cookie settings on close Just sent thie to Feedback hub: ChatGBT helped me write it Feedback Hub Note (Urgent) Title: URGENT: KB5120998 (26200.9278) is wiping all Edge cookie settings on…
Troubleshooting website display or functionality issues in Edge on Windows 11
I built my own custom PC with an MSI H110 Pro, Core i7 7500, 32GB DDR4, a 240GB SSD plus two 1TB HDDs, a DVD-RAM, and an Asus ROG 1060 6GB, running Windows 10. I tried installing Windows 11, but my system isn’t supported, and the official word from…
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It required me to sign in every time when i switch from customer to customer, how can i fix that?
Managing profiles and sync in Microsoft Edge on Windows 10
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I have an old microsoft accont that is part of micrsofot 365 family pack but the email ont that account isnt active .Ialso have a new account with an active email that is not part of the 365 family pack i would like to marge my accounts or transfer all…
A Microsoft file hosting and synchronization service.
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Additional meeting and call-related features and issues within Microsoft Teams for business
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Everytime I try to dictate a sentence using voice access with classic outlook (and other apps) it says "working on it" and I have to keep closing and reopening. How can you raise this as an issue with Microsoft?
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Administrator to this account passed away how do I change
Using Classic Outlook on Windows for personal email, calendar, and contact management
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To the Microsoft Support Team, I am writing to request urgent assistance with recovering my compromised Microsoft account, which was hacked on September 11, 2026. Since that date, I have been entirely unable to sign in. When I attempt to log in using my…
Managing personal Outlook.com account settings, security, and privacy
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This randomly started happening for me, I see a bunch of people got t he same issue but it started all the way in aug, so im just wondering why did i randomly start getting it 2 days ago but not before, and is there any fix because the current version of…
Hello, Reference Thread (Unresolved Prior Report): Existing IMAP accounts inaccessible via new Outlook app (Q&A #4704670) Environment & Scope: Application: New Outlook for Windows (Desktop Client) OS / Platform: Windows 10 / Windows 11 PC…
Using New Outlook on Windows for personal email, calendar, and contact management
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