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3 answers

where to get a code to redeem for your achievement?

I see that for my achievement to appear in my profile, I have to redeem a code. I want to know how or where to get the code This question is related to the following Learning Path

Community Center | Not monitored
asked 2026-09-11T02:09:31.64+00:00
nonhlanhla nyaosa 0 Reputation points
answered 2026-09-11T07:47:02.36+00:00
Julian Sharp 42,866 Reputation points
2 answers

Repeated Pop-up

Hi, Repeated pop-up on my computer screen that my subscription has been cancelled but that's not true. Please advise me on how to remove these notifications. Kind regards, Natasha

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-08T07:16:10.74+00:00
natasha ling 0 Reputation points
commented 2026-09-11T07:46:44.4233333+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
2 answers

error 102006 how to solve?

When I want to view a video, I get the errorcode 102006. How to solve this?

Windows for home | Other | Music, photos, and video
asked 2026-09-08T06:49:08.11+00:00
Ed van der Zande 0 Reputation points
commented 2026-09-11T07:46:25.48+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
2 answers

how to change win 11 image folders to win 10 image folders

Classic Win 10 images folders showed most of the image inside. Win 11 image folders hide most of the image inside. How can I change my image folders back to classic win 10 appearance? Please make answer SIMPLE. I do NOT know programing, windows, or…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-08T04:27:45.49+00:00
angelique lovelin 0 Reputation points
commented 2026-09-11T07:46:10.58+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
1 answer

Request to Consolidate Microsoft Certifications to My Personal Email

Greetings, I have completed several Microsoft certifications in the past, but they are currently associated with email accounts that I used during my previous employment. I would like to request your assistance in locating and consolidating all my…

Community Center | Not monitored
asked 2026-09-11T05:23:09.5833333+00:00
answered 2026-09-11T07:46:01.7733333+00:00
Julian Sharp 42,866 Reputation points
2 answers

How to Permanently Fix a Disappearing RH Scroll bar in Outlook/Hotmail

When opening my mail (Outlook/Hotmail), the righthand scroll bar keeps disappearing. I try to moved the screen to the left, but it does not work. How can I adjust my settings to ensure I always have a RH scroll bar?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-07T21:06:09.4866667+00:00
thebeachisgud 0 Reputation points
commented 2026-09-11T07:45:53.5+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
2 answers

Every time i power on/start my laptop my profile and all data venish on dislpay showing "the user profile service failed to sign in".

Every time i power on/start my laptop my profile and all data venish on dislpay showing "the user profile service failed to sign in". After 2-3 time restarting my profile and data come back its take to much time its effect my workflow to slow…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-07T17:09:54.9166667+00:00
Irshad Mansoori 0 Reputation points
commented 2026-09-11T07:45:38.2933333+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
1 answer

Samsung Gallery Sync changed to OneDrive Back-up issues

Hello, I just updated my Samsung S20+ to back-up to OneDrive in preparation for the ending of Samsung syncing to OneDrive on Sept. 30th. I have a few issues: After synching, the dates created and dates modified changed to today (the day I set up the…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-09T22:06:14.2533333+00:00
Carolyn Peters 0 Reputation points
commented 2026-09-11T07:44:42.9866667+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
2 answers

Updating appLocker rules

Why does updating a core enterprise app suddenly break execution for non‑admin users when the publisher’s digital signature version goes beyond the range defined in the AppLocker rule ? And how can we update AppLocker publisher rules using wildcards or…

Windows for business | Windows 365 Business
asked 2026-09-10T16:42:33.31+00:00
Malzaar 0 Reputation points
commented 2026-09-11T07:44:36.2733333+00:00
Chen Tran 12,770 Reputation points Independent Advisor
1 answer

Windows update bugs with cam keyboard and fingerprint

Bug Report: Intermittent Keyboard Ghosting and Webcam Disconnection (Code 45) Following Boot/Wake/Unlock Events — Windows 11 Summary Since late July 2026, I have experienced two recurring, intermittent hardware-adjacent issues on my primary laptop (MSI…

Windows for home | Windows 11 | Windows update
asked 2026-09-01T17:46:34.75+00:00
Aadarsh Prakash 0 Reputation points
commented 2026-09-11T07:42:32.25+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
1 answer

SharePoint Online crawled properties not being generated for custom site columns - 9 September 2026

Hello, I have created several custom columns of type Single line of text. I have added the columns to a couple of content types, added those content types to a Documents library, and added new items to the library, ensuring for each item that every…

Microsoft 365 and Office | SharePoint | Other | Windows
asked 2026-09-08T13:44:55.0233333+00:00
ASM2030 5 Reputation points
commented 2026-09-11T07:39:30.39+00:00
Daniel-Vo 6,355 Reputation points Microsoft External Staff Moderator
2 answers

Can't see emails from today in the inbox but they show up for search

I can not see emails from today on desktop or mobile app but if i search for emails they show in my search results

Outlook | Web | Outlook.com | Email
asked 2026-09-10T21:05:58.1166667+00:00
Mike Brackett 0 Reputation points
edited an answer 2026-09-11T07:34:55.94+00:00
Thomas4-N 21,535 Reputation points Microsoft External Staff Moderator
1 answer

How can I disable Taskview from opening every time I open and close an app

Since the last Windows update, everytime I try to open or close an app, such as a web browser, I get a task view window that opens and I have to click on my 1 monitor screen or the app I've opened to switch to it. When I'm done and click x to close the…

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked 2026-07-30T23:51:54.78+00:00
Silverback Gorilla 0 Reputation points
commented 2026-09-11T07:34:49.3766667+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft is currently charging me £15.55 a month and I'm not sure why (payment reference Microsoft-G1823....) - how do I make it stop?

Microsoft is currently charging me £15.55 a month and I'm not sure why (payment reference Microsoft-G1823....) It might be from an old business account that I setup but I do not have access to it anymore, I would like to have the account closed and…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-09T11:30:11.8066667+00:00
Amina Oti 0 Reputation points
edited the question 2026-09-11T07:33:45.4366667+00:00
Daniel-Vo 6,355 Reputation points Microsoft External Staff Moderator
2 answers

How can I permanently remove the “Upgrade your plan” button from Microsoft 365 apps?

Hi, I already have an active paid Microsoft 365 subscription for several years, but Excel now permanently displays a very visible “Upgrade your plan” button in the title bar (in french "Mettre à niveau votre plan") Is there any supported way to…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-08-16T09:35:44.09+00:00
Korvax 0 Reputation points
answered 2026-09-11T07:33:00.91+00:00
Filo 5 Reputation points
2 answers

Fix MBR in external drive; it doesn't recognize the drive on laptop

Fix MBR in external drive; it doesn't recognize the drive on laptop

Windows for home | Windows 10 | Devices and drivers
asked 2026-09-01T18:00:28.37+00:00
Israel Baca 0 Reputation points
commented 2026-09-11T07:32:23.9866667+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
2 answers

Copilot Issue With Any File On A Cloud Platform

A users is having issues with Copilot being available to use in excel. Other users are able to open the same file and have copilot available but this user has the error " This file type isn't supported for editing with copilot." The only way…

Microsoft Copilot | Other
asked 2026-09-10T18:01:48.1033333+00:00
Connor 0 Reputation points
answered 2026-09-11T07:31:50.41+00:00
Thomas4-N 21,535 Reputation points Microsoft External Staff Moderator
1 answer

Outlook classic fails on first launch after reboot: "This folder group cannot be opened. Microsoft Exchange is not available"

Since early September 2026, classic Outlook for Windows (Exchange Online, Cached Exchange Mode) repeatedly fails on the first launch after a reboot with: "Cannot start Microsoft Outlook. Cannot open the Outlook window. This folder group cannot be…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-10T10:31:33.45+00:00
M365 Admin 0 Reputation points
commented 2026-09-11T07:30:03.92+00:00
M365 Admin 0 Reputation points
1 answer

I connected a monitor using hdmi and the audio stopped working on the laptop

the audio worked but was not very loud, but after connecting to external monitor via hdmi, it stopped. The monitor lacks speakers.

Windows for home | Other | Devices and drivers
asked 2026-01-23T17:31:24.81+00:00
peter morrison 5 Reputation points
commented 2026-09-11T07:29:55.7733333+00:00
KC Sreenath 0 Reputation points
1 answer

Microsoft Account Compromise – Request for Immediate Assistance

Dear Sir/Madam, I am writing this complaint on behalf of my friend, who is currently facing an urgent cybersecurity incident involving the compromise of their Microsoft account and potentially other accounts linked to their email address and mobile…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T04:58:26.3+00:00
PRATIKSHA GOTEPHODE 0 Reputation points
edited the question 2026-09-11T07:29:24.66+00:00
Lychee-Ng 28,115 Reputation points Microsoft External Staff Moderator