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Azure Fundamentals Exam Rescheduled to September 14 but Exam Is Not Showing and Name Needs to Be Changed

Hello Microsoft Support, My Microsoft Azure Fundamentals (AZ-900) exam was originally scheduled for August 25, 2026. I had to reschedule the exam, and the new exam date was set to September 14, 2026. However, the rescheduled exam is currently not showing…

Community Center | Not monitored
asked 2026-09-13T17:23:41.9+00:00
Akshat 0 Reputation points
answered 2026-09-13T20:16:09.0166667+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

We're unable to process your payment. Please select an alternate payment type.

I am experiencing an issue while trying to schedule the PL-300 Microsoft Power BI Data Analyst Associate Certification Exam. When I attempt to book the exam online using my MASTERCARD Debit card, I receive the following error message: "We're unable…

Community Center | Not monitored
asked 2026-09-13T18:05:40.3966667+00:00
Anonymous
answered 2026-09-13T20:12:09.8733333+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

WILL OUTLOOL 365 LEGACY CALENDAR on MAC still be able to work after the October 2026 cut off dsate?

WILL OUTLOOL 365 LEGACY CALENDAR on MAC still be able to work after the October 2026 cut off dsate?

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-13T19:26:19.9366667+00:00
geomikael 0 Reputation points
answered 2026-09-13T20:02:44.1966667+00:00
EmilyS726 267.8K Reputation points Independent Advisor
1 answer

Don't lose your benefits pop-up error.

Originally, I had a billing issue which I fixed. Now when starting Outlook I get a pop up requesting I fix a billing issue with my Microsoft 365 subscription. After spending lot of time searching to fix this. It looks like my desktop is not syncing to…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T19:20:30.81+00:00
Ronald Selman 0 Reputation points
answered 2026-09-13T20:01:58.74+00:00
John Jefferson Doyon 87,730 Reputation points Independent Advisor
1 answer

Clarification on Teams Rooms Pro Management Incident Webhook Integration GA Timeline and Alternative GA Programmatic Integration Mechanisms for Device Monitoring and Alerting

Hi Team, Would like to seek guidance regarding the following Microsoft Teams Rooms Pro Management (PMP) Incident Webhook Integration capability: https://learn.microsoft.com/en-us/microsoftteams/rooms/pmp-incident-webhook-integration The documentation…

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-09-01T18:59:18.36+00:00
Devendra Hapase 0 Reputation points
edited an answer 2026-09-13T20:00:46.1333333+00:00
Allan Solomon Mejia 9,485 Reputation points
3 answers

SNIPPING TOOL HAS BECOME UNUSABLE RECENTLY. WHAT HAPPENED?

Snipping tool is no longer functioning elegantly. what happened?

Windows for home | Windows 11 | Performance and system failures
asked 2026-04-16T19:49:36.1466667+00:00
Thomas Fields 5 Reputation points
commented 2026-09-13T19:43:12.4433333+00:00
Clifford Dibble 0 Reputation points
1 answer

Lost tenant/subscription access due to converting admin to internal user

This request is regarding a tenant lockout on a DIFFERENT, existing production tenant. The sole Global Administrator was locked out due to a user configuration change. I need an escalation to the Data Protection Team to reset the administrator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-13T16:47:30.01+00:00
Bruce Bell 0 Reputation points
answered 2026-09-13T19:35:06.6133333+00:00
Ivory 1,420 Reputation points Independent Advisor
2 answers

Child payment decline on family account

Eveyr time I try to approve a purchase for my child, I am directed to "add money" to his account. When I do this, using the credit card that I have linked to the family account, the transaction is denied and I get an error code. It says to…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-13T17:04:24.3066667+00:00
David Swenson 0 Reputation points
answered 2026-09-13T19:32:10.9266667+00:00
Onyx Is here 4,930 Reputation points Independent Advisor
7 answers

Teams freezes up when scrolling with mouse in contact people list

For the last couple of days, every time I scroll with my mouse to view my people list of contacts, Teams freezes up. I have to quit and restart. Happens everytime. Turned off GPU accelerator, cleared cache. Reboots. Locks up everytimes.

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-08-11T18:30:14.0466667+00:00
Troublefield, David SE-AM-FS 30 Reputation points
commented 2026-09-13T19:31:55.4733333+00:00
Troublefield, David SE-AM-FS 30 Reputation points
2 answers

hacking my account of mico

Target Microsoft Account: Your 14-year-old personal account (contains your Skype history, personal data, and memories). Current Account Status: Locked in a 30-Day Security Hold (Expires October 9, 2026). The Threat: An unauthorized attacker…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T17:56:18.61+00:00
Mohammed Lubbad 0 Reputation points
answered 2026-09-13T19:29:36.89+00:00
Onyx Is here 4,930 Reputation points Independent Advisor
3 answers

Existing Dell Laptop with Windows 11, recently patched, now my Dell Windows License is not valid.

I have had this laptop from Dell for 4 years and it was running fine. Microsoft patch updated the OS to windows 11, things were still fine. Got another patch, and not it says I need to Activate Windows. Microsoft wont help me and Dell won't help me…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-12T19:49:05.5333333+00:00
John Couch 181 Reputation points
commented 2026-09-13T19:27:48.7433333+00:00
Neil D 34,305 Reputation points Volunteer Moderator
2 answers

How do i restore my authenticator accounts

I backed up my authenticator app. How do i restore my authenticator accounts to my new phone?

Microsoft Security | Microsoft Authenticator
asked 2026-09-13T18:24:04.1266667+00:00
Joe LaNunziata 0 Reputation points
commented 2026-09-13T19:18:31.65+00:00
Joe LaNunziata 0 Reputation points
2 answers

Sharing pages in class notebook issues

I am trying to share a pages across different groups in class notebook but it just say uh oh theres a problem any help please

Microsoft Teams | Microsoft Teams for education | Class Notebook | Other
asked 2026-09-13T13:17:35.9333333+00:00
Wendy Humphries 0 Reputation points
edited a comment 2026-09-13T19:13:08.0966667+00:00
Heimerdinger 385 Reputation points Independent Advisor
2 answers

PURCHASED OFFICE HOME 2024 BUT CURRENT OFFICE 2021 IS STILL LISTED. I

I purchased Office Home 2024 for my MAC on 9/9/26. I have 2 order numbers, one reads $0, Paid with redeemed code the other reads $192.59, one time purchase via Visa. My existing Office Home is 2021. How / when will the 2024 version transfer/ occur? What…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-13T18:30:28.0966667+00:00
ANDREA JORDAN 0 Reputation points
answered 2026-09-13T19:08:49.36+00:00
EmilyS726 267.8K Reputation points Independent Advisor
2 answers

password reset

need to reset my password xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-13T18:15:28.4466667+00:00
gary nichols 0 Reputation points
answered 2026-09-13T19:02:01.3633333+00:00
John Jefferson Doyon 87,730 Reputation points Independent Advisor
1 answer

I am unable to add my Gmail to the outlook app on my Iphone 15 pro max.

Since the apple soft updated to the latest one the Gmail stopped responding and I am unable to add the accout back to the outlook app on my Iphone 15 pro max. The error I am getting states the below : Unable to log in / Please contact support team for…

Microsoft 365 and Office | Other
asked 2026-09-04T07:52:58.08+00:00
Bogdan Balusi 0 Reputation points
commented 2026-09-13T18:54:59.3033333+00:00
JT 0 Reputation points
1 answer

How can i get the new version of Outlook to encrypt a message with a confidential label the same as it does for a restricted label

in the classic version of outlook both the confidential and restricted labels encrypt the message. In the new version, only restricted is doing it and confidential label does nothing....it is as if there is no label at all. I need confidential to work…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-11T13:34:17.4666667+00:00
Martha Dember 0 Reputation points
commented 2026-09-13T18:51:32.32+00:00
Ruby Nguyen 2,130 Reputation points Independent Advisor
2 answers

Subscription Not Recognised

Hi there - I can't re-activate my Office 365 subscription, when I tap in the activation codes that are emailed to me, I get an error message - my subscription is paid up until 2027, but I can't use any of the apps.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-03T13:02:25.47+00:00
Annie 5 Reputation points
answered 2026-09-13T18:50:32.03+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
2 answers

Mail Merge Photo Issue

I am doing a work project and am creating letters to send to different customers, each with their own individual photo. My photo paths are under one excel column. When i try to finish the mail merge, all the letters are only showing the first picture. I…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-02-18T16:43:38.88+00:00
Holli Miller 0 Reputation points
answered 2026-09-13T18:43:26.3233333+00:00
mary anne welch 0 Reputation points
1 answer

Windows 10 Laptop missing 2023 certificate getting "secure boot violation" error on attempted startup.

Version 22H2 (OS Build 19045.7725) I just turned on an old laptop (Dell Inspiron 15 7559, Win 10) of mine for the first time in a couple of months and installed the newest Windows updates. I also downloaded a driver (as in software) for a USB racing…

Windows for home | Windows 10 | Performance and system failures
asked 2026-09-13T18:01:28.1033333+00:00
Uninspiron 0 Reputation points
answered 2026-09-13T18:42:35.7833333+00:00
Ivan B 123.9K Reputation points Independent Advisor