Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,152 questions
1 answer
One of the answers was accepted by the question author.
M365 premium upgrade from family. When is the prorata rate applied?
upgraded from family to premium with the 50% off . When doing this it said the current subscription prorata rate refund would be applied to the upgrade yet I have been charged the same amount. When is the prorata rate refund applied?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-07-15T22:56:19.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 56.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Brad Hunter
20
Reputation points
accepted
2026-07-19T22:22:09.46+00:00
Brad Hunter
20
Reputation points
3 answers
One of the answers was accepted by the question author.
OneDrive laggy or slow on my Samsung Galaxy phone
OneDrive on my Samsung 23ultra device feels very laggy, slow to open, delayed uploads, and freezing when browsing files. This doesn’t happen on other Android devices.
Microsoft 365 and Office | OneDrive | For business | Android
Microsoft 365 and Office | OneDrive | For business | Android
A Microsoft file hosting and synchronization service.
186 questions
asked
2026-02-02T05:09:33.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 18%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWJ%3C/text%3E%3C/svg%3E)
Whittington Jack
85
Reputation points
commented
2026-07-19T22:20:36.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 88%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
Breno Farber
25
Reputation points
1 answer
One of the answers was accepted by the question author.
Where are the badges locationed?
Hi all, I tried to go to my transcript of to view a badge I earned last year. I can't find it anywhere! Help please!
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,907 questions
asked
2026-07-19T22:10:40.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 73%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Toni Smith
20
Reputation points
accepted
2026-07-19T22:16:38.38+00:00
Toni Smith
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Problem with my SSD
I had some problem with my Dell Inspiron laptop. I have and SSD and HDD installed on my laptop and I can boot up with both of them though I primarily used the SSD. But there was a problem with the SSD and I kept getting a blue screen. So I tried the…
Windows for home | Windows 11 | Recovery and backup
5,777 questions
asked
2026-07-19T11:05:54.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 87%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Aishwit Gupta
20
Reputation points
commented
2026-07-19T21:20:37.0366667+00:00
Aishwit Gupta
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Circular References
I getting the message "there are one or more circular references...." How/Where can I learn what those references are?Thanks for your help, PR
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,924 questions
asked
2026-07-16T23:58:23.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Phillip Richcreek
1,080
Reputation points
accepted
2026-07-19T21:02:20.9566667+00:00
Phillip Richcreek
1,080
Reputation points
5 answers
One of the answers was accepted by the question author.
Starting the Recovery Drive
Trying to create a recovery drive for backup on a USB thumbdrive. I have created recovery drives annually for many years. Recently I launched the Recovery Drive program but the USB drive could not be recognized and the "next" button was…
Windows for home | Windows 11 | Recovery and backup
5,777 questions
asked
2026-07-15T23:27:35.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 24%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Carl Aiken
25
Reputation points
commented
2026-07-19T20:23:02.5333333+00:00
Carl Aiken
25
Reputation points
1 answer
One of the answers was accepted by the question author.
How to fix the problem of the delay of getting the single use access code through pearson
I HAVE THE PROBLEM IN GETTING MY SINGLE USE ACCESS CODE TO TEST MY SYSTEM USING ONVUE
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,907 questions
asked
2026-07-03T16:32:24.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 60%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hija Nasir
20
Reputation points
accepted
2026-07-19T20:07:09.3633333+00:00
Hija Nasir
20
Reputation points
1 answer
One of the answers was accepted by the question author.
outlook app lost connection to Gmail account and efforts to add it back fail
All the sudden today my Outlook app on desktop lost connection to Gmail, told me to sign in but efforts failed. Deleted and tried to add back, and again efforts fail.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,046 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 73%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Xbox Series X won't work with HDR in 1440p
Wassup, How you doing? I went to Xbox support 1st, but there's just an AI that was of no help, so I am attempting a last hail mary since the Xbox Community was deleted or hasn't been transferred yet for some reason It seems that Xbox defaults itself…
Windows for home | Other | Gaming
4,290 questions
asked
2025-11-04T06:29:56.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 44%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Cohner Lee Benton
40
Reputation points
accepted
2026-07-19T18:46:19.1966667+00:00
Cohner Lee Benton
40
Reputation points
1 answer
One of the answers was accepted by the question author.
How to determine how many devices my Microsoft 365 covers
I am not sure how to determine how many devices my Microsoft 365 covers. Please advise. Thank you, John
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,907 questions
asked
2025-05-20T00:40:44.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 64%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
John H Shaffer
20
Reputation points
commented
2026-07-19T17:55:53.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 45%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mike Griffiths
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How do you PERMANENTLY DISABLE PASSWORD ON STARTUP???
Can someone PLEASE tell me how to PERMANENTLY DISABLE PASSWORD ON Windows 11 STARTUP??? No registry edit. No blank MS password. Not a method that then starts asking for a PIN. I was able to disable that.. Sorry for the frustration but it is RIDICULOUS…
Windows for home | Windows 11 | Accounts, profiles, and login
10,102 questions
asked
2025-08-18T03:09:43.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 13%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
A M
20
Reputation points
commented
2026-07-19T17:31:17.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 80%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
mark odell
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Lenovo built in microphone
How do I check the recording on a lenovo mic to be sure it is working
Windows for home | Windows 11 | Devices and drivers
24,424 questions
asked
2026-07-19T14:13:46.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 84%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
susan gaudette
40
Reputation points
accepted
2026-07-19T16:55:35.8+00:00
susan gaudette
40
Reputation points
2 answers
One of the answers was accepted by the question author.
Azuredevops subscription Transfer
we want to move Azuredevops Subscription Transfer from one company to another , what are the challenges will may get post subscription Transfer.
Azure DevOps
1,615 questions
asked
2026-07-16T16:30:05.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 89%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Srihari Papanaboyina
20
Reputation points
commented
2026-07-19T16:54:53.86+00:00
Srihari Papanaboyina
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to access Microsoft 365 trial developer subscription
Hi, I have switched my mobile since I don't have my previous mobile which had the authenticator app anymore and there is no secondary method to access my account. How can I reset it because I couldn't find any method to recover it. Thanks
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
980 questions
asked
2026-07-19T10:58:11.7833333+00:00
Ahamed Musthafa Careem
671
Reputation points
commented
2026-07-19T16:48:13.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin-V
16,830
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
how to fix this sql server install issuses ( wait on database engine recovery handle failed )
Am faced this issues on windows 11 (64 bit) - HP LAPTOP SQL SERVER 2025 EXPRESS EDITION UNABLE TO INSTALL SQL SERVER SETUP Exit code (decimal) - 2061893606 error decription - wait on database engine recovery handle failed . how to resolve this…
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
777 questions
asked
2026-07-18T16:06:39.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 90%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Lavanya Sureshbabu
20
Reputation points
commented
2026-07-19T16:31:03.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bruce (SqlWork.com)
85,441
Reputation points
2 answers
One of the answers was accepted by the question author.
I have changed my email password now cannot sign in to outlook desktop
I have just changed my email password online but now cannot get into Outlook desktop and cannot find where to enter the new password in Outlook desktop. Can anyone help?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,714 questions
asked
2025-12-10T12:10:10.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 34%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Carol Sear
25
Reputation points
commented
2026-07-19T15:35:58.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Craig Fuller
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Personal Vault Will Not LOCK After Windows Update
A few moments ago I just finished Windows Update, "Windows 11, version 25H2 (repair version)" and "2026-07 .NET Framework Security Update (KB5100998)". I went into my Personal Vault. It is as you can see, Open. In the upper left you…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,162 questions
asked
2026-07-15T20:52:35.0966667+00:00
LGLDSR73-6492
1,480
Reputation points
accepted
2026-07-19T14:54:38.11+00:00
LGLDSR73-6492
1,480
Reputation points
1 answer
One of the answers was accepted by the question author.
How to set font & point size for all captions in Word
How to set font & point size for all captions in Word
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,765 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
How to install "Windows Maps" or "Microsoft Maps"
"Windows Maps" or "Microsoft Maps" not found in MS store. Need a mapping app for setting default location. Windows 10 64-bit using Google Chrome browser.
Windows for home | Windows 10 | End of support (EOS)
121 questions
asked
2025-07-12T02:37:04.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 13%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Terry Battaglia
60
Reputation points
commented
2026-07-19T14:32:24.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 66%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
bibi ngo
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Cannot add email addresses to contacts in Outlook Mail
I was apparently on the wrong thread, so I am starting a new question rearding Outlook Mail. Here are my previous posts: I have an @gmail address attached to my Outlook Mail account. I imported my contacts from WLM (the same @gmail addy, only to…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,046 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 67%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)